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"Great aparthotel directly at the feet of ski lift. Dream location in the winter, considering parking for free it’s a bargain, great for summer, biking or hiking. 30 min from Kłodzko, 40 min from Miedzygorze so really close everywhere. AMAZING pool outside and inside, whirlpools, baby pools and slides! Nice hotel bar, although wine sold only in bottles (not glasses) but hearty cocktails. Nice restaurants (Hubertus and Puchaczowka) 5 min away. Altogether great place to start holiday from and visit...

"Great atmosphere, nice restaurant, beautiful surroundings, although isolated. Poor room service, they just removed the garbage, beds were a mess always, not much English speaking, some yes, but it was not easy to get around."

"Good place to stay, clean and large rooms, good breakfast, great location. A pity that English is mostly not an option. "

"The woman who greeted us at the reception desk (Jana) was so friendly and welcoming. It was a treat to meet her."

"Clean, Cosy and Nice"

"Great place to stay in Polanica! Will come back again!!"

"5 stars for all staff, absolutely excellent service, nothing was a problem!!! We have excepted much more from the food though, using frozen vegetable in meals, meals which should be served as hot was almost cold, instant taste in meals, etc... We had the same poor experience with food at hotel Konsel. It seems like both hotels in area are aware of being only ones with restaurants and are not bothered about quality of food...It is shame as mountain food has always been the best quality. "

"Great location right next to the park and very good and friendly service. "

"My husband & I love staying at Dr. Irena Eris Hotel. We truly enjoy being there."

"Moc hezky hotel zvenci i uvnitr, vsude cisto a teplo, nic nam nechybelo, a vyuzili jsme i privatni wellness, bylo levne. Nedaleko byla sjezdovka, na niz jsme dosli v klidu pesky, v hotelu pak susarna s moznosti uskladneni snowboardu. Komunikace s pani spravcovou byla vyborna."

"Parfait"

"hotel room very clean, good breakfast."

"Really great, communication with the property was smooth and welcoming into the apartment great :) cold bottle of water in the fridge , well that stole my heart and nothing else was needed. Room was small but cozy and quite quite despite old building. Really recommend stay there !"

"We are so happy we had chosen this place to stay. Everything was smooth and friendly. Rh e room was spacious, the bed were very good and we had good night sleep. The food was very delicious. Every night the dinner was different and even better than the previous one. One should remember to book this option 24 hours before though. The other option for dinner is a la karte. Which is not worse at all, may be a little more costly. The service was superb. This place is a great point to see and enjoy...

"I prepaid the stay partly by redeeming Expedia reward points, partly with a credit card. However the property billed me upon checkout, apparently for the value of the redeemed points. This was a very unwelcome surprise."