"Bit of a rocky start as when we arrived at the property it was deserted. No guests, no staff, Christmas decorations still up in mid February. After 30 minutes of waiting around a staff member arrived and seemed confused that we had a booking. They put us in a room that we didn’t book. We booked the big bus but we were given a regular room. We didn’t protest as the lady didn’t speak English.
The hotel redeemed themselves with their kindness and thoughtfulness over the next few days. They gave us...