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"The hotel is horrendous. It's a misrepresentation of what is showed on Hotel.com. We stayed at this place for 3 days out of the 7 days. Whilst we activate our credit card for this part of the world. This was the worst stay in my entire life, I got a migraine from the lack of sleep due to mosquitoes coming into the room during the night. Mind you we had our windows and doors closed. Not to mention the AC water dripping on our heads whilst trying to sleep. They hotel reception check us in for a hillside room. This shack is in the forest next to a water swamp. Horrendous! Out of date with a rotting fridge and the room smelling of mold. Then they offered to upgrade us to a less horrible room where the AC dripped all of us, mosquitoes ate at us. For the 'upgrade' we had to pay for this SCAM! We checked out on the fourth day and never even got a refund. Please Hotel.com revise your recommendation of this property. It's truly awful and a SCAM!! Best wishes, Stephanie"

"My only issue was in the dining area and I think it was the manager there cause she was taking pictures of the food but while I was there, maybe 6:57 she snapped at me saying it starts at seven. I thought maybe I could just get a cup of coffee, no smiles like the Thai smiles. I guess I was offended. One more thing that coffee machine you need to get a new machine cause that was the worst copy I’ve ever had. It’s like instant."

"I have an amazing experience, authentic vibe."

"Top 5 hotel in the world. Amazing staff, amazing restaurant food and the surroundings were amazing. Rentals on point. We will be back. Quiet and secluded. Just what you need to relax."

"Over the past decade we have stayed in dozens hotels and resorts in Thailand but this place stands out for cleanliness and how helpful and friendly every single staff member has been during our stay. The pool and beach are being kept immaculately clean, there is free use of paddle boards and beach chairs and for a fee you can get a massage on the beach. The breakfast buffet had a nice selection of Thai and western dishes and again was fantastically clean with the staff dealing with anything immediately."

"I absolutely loved the welcome, the help with transport, the location and the room. If I ever go to Koh Kood again I'll definitely be staying here."

"Clean room, beautiful room right by the sea. "

"Staff are really friendly and happy to help with anything! Incredible views. Can hire a moped to get around the island from the hotel. Restaurant on the beach does good food and nice cocktails!"

"Our room was better than described and staff were genuinely kind and helpful. We were able to watch the sunset from our living room and our early morning ocean dip was only steps from ourfront door. Exquisite! Thank you!"