Knollswood Hotels, Shimla

"NOT MONEYS WORTH ! Though the location is well accessible the hotel itself is in shabby condition, staff is mostly untrained. They have a namesake restaurant badly managed , breakfast is a hotch porch of things, menu not planned well. The menu itself was 2 printed papers in a folder. Half of the items were not available. The room we occupied was touted to be the best with jacuzzi. Jacuzzi was not working, it was a patchwork , shabbily repaired at various places, the jets were cracked & broken. The driveway was unkempt and very risky to drive or walk. There were no security railings on various places posing a risk of fatal falls. The stairs going down to restaurant were also broken and shabbily repaired & uneven posing a risk of falling down. This hotel needs extensive remodelling, repairs and redecoration. They were touting this hotel to be a MARRIOTT property … surprising how Marriott gave their name !! "

"Just one word for service and the room amenities--- fantastic. If you really need a luxurious getaway then Oken is the place to go. The food was amazing and the breakfast buffet was too good. The staff was so great and courteous 😍😍. Worth the money.. ♥️♥️"

"Beautiful hotel and wonderful staff. Our stay was excellent. Breakfast was good. Overall great experience."

"Beautiful hotel, very attentive and friendly staff. Nice indoor swimming pool. Excellent breakfast. "

"Decent sized clean room with a comfortable bed. Good choice for breakfast and dinner. Attentive and helpful staff In particular Pooja. Nice swimming pool overlooking the valley, just a shame that it is not heated. Had an excellent massage at the spa ,albeit it was a bit pricey. "

"Very comfortable stay . Very good condition like new property . Staffs are very friendly as well. It’s very remote location . No market no noise nothing but peaceful & relaxing property. I love it and come back soon. Mountain View is very amazing and lush green and tall tall trees . It looks very beautiful from this property. "

"This is a very nice resort hotel with beautiful views over the hills. Ideally situated within 10 min walk to the main Mall plaza. I recommend this resort, and would gladly come again in the future."

"Yes"

"Hot tub jacuzzi was awesome experience in the snowing weather !! Fabulous Pool could be warmer - food needs more variety for veggies "