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Welcomhotel by ITC Hotels, Shimla

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Luxury
5.0 star property
8.8

Excellent

Luxury hotel in the city centre

Consider a stay at Welcomhotel by ITC Hotels, Shimla and take advantage of a coffee shop/cafe, a garden and an arcade/games room. Adventurous travellers may like the archery and cycling at this hotel. Indulge in a massage at Akasa, the on-site spa. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi.

Popular amenities

  • Spa
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
The current price is AU$256
includes taxes & fees
20 June - 21 June
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Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6:00 AM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of INR 1770 per pet (varies based on length of stay)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for INR 3000.0 per day.

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • New Year's Eve (31 December) Gala Dinner per child: INR 4425 (from 6 to 12 years old)

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: INR 1770 per pet (varies based on length of stay)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: INR 3000.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Property Registration Number 02AAACZ2918H1ZK

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Is Welcomhotel by ITC Hotels, Shimla pet-friendly?

Yes, pets are allowed at this property. There's a fee of INR 1770 per pet, per night. Some restrictions may apply, so please contact the property for more details.

How much does it cost to stay at Welcomhotel by ITC Hotels, Shimla ?

As of 21 May 2026, prices found for a 1-night stay for 2 adults at Welcomhotel by ITC Hotels, Shimla on 20 June 2026 start from AU$256, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Welcomhotel by ITC Hotels, Shimla ?

Self-parking and valet parking are free at this property.

What time is check-in at Welcomhotel by ITC Hotels, Shimla ?

Check-in start time: 3:00 PM; check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Welcomhotel by ITC Hotels, Shimla ?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Where is Welcomhotel by ITC Hotels, Shimla located?

Located in the heart of Shimla, this luxury hotel is 1.4 mi (2.3 km) from Craignano Nature Park and within 6 miles (10 km) of Hip Hip Hurray Amusement Park and Naldehra Golf Course. Lakkar Bazar and Indira Tourist Park are also within 9 miles (15 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.8

Excellent

9.4

Cleanliness

6.0

Location

9.2

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 19 out of 28 reviews
Rating 8 - Good. 5 out of 28 reviews
Rating 6 - Okay. 1 out of 28 reviews
Rating 4 - Poor. 2 out of 28 reviews
Rating 2 - Terrible. 1 out of 28 reviews

Reviews

Verified

10/10 Excellent

Rajendra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and accommodating! Good food! Nice sunrises and sunsets!
Stayed 2 nights in Feb 2024
Verified

10/10 Excellent

Mayank

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing views and room
Stayed 2 nights in Nov 2024
Verified

8/10 Good

Enosh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice and quiet stay for 3 nights. The hotel has exceptional views of the surrounding valleys and vista. Decent breakfast except for the fact that the road leading to the property is narrow and fairly dangerous for a larger vehicle like an SUV. It is almost impossible for 2 facing vehicles to pass each other without one backing up to a curve. They should extend the road sideways so it is safe to travel as well as have driver dorms.
Verified

10/10 Excellent

Arjun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I am sold. I have stayed in multiple 5-star hotels/chains across multiple countries and I have to say that WelcomHotels are in the top of my list now. Everything is perfect. Cleanliness, Hygiene, Food, Room, Facilities, Courteous Staff. Just about everything. We had stayed with my in-laws and kids and all the 3 generations were satisfied and more than happy with our stay. Kudos goes out especially to Virendar who made our stay so warm and welcomed and was attentive to all our details. Every single staff member always walked around with a smile and were ready to help us out for anything at all. They were actively "reading the room" to see what we would need help with or assistance with. The rooms are just fantastic. They are right sized. All rooms were replenished regularly and immediately upon request. Beds were incredibly comfy as well. Food was absolutely one of the best we have had. Every single dish was mouthwatering and tasty. We had never ordered so much in-room dining before! We wouldn't hesitate even a second to recommend WelcomHotel @ Shimla to anyone at all! Well done WelcomHotel Shimla Team!
Verified

10/10 Excellent

Gurnoor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay was 10/10
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Ziyath

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Chandra

Liked: Cleanliness, staff & service, property conditions & facilities
Good place
Stayed 3 nights in Mar 2025
Verified

10/10 Excellent

Sneh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great view and staff hospitality. Loved it ☺️
Verified

4/10 Poor

Nidhi

Liked: Cleanliness
Very far from the center of city and drive is also dangerous during nights. Very expensive property for the price we pay and what we get
Stayed 1 night in Oct 2022
Verified

2/10 Terrible

Vineeth

Hotel was not willing to move the checkin date by a day.
Stayed 2 nights in Dec 2023
Verified

4/10 Poor

Aniruddha

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Most of the facilities were closed due to maintenance. Service was very slow. There were not many servers to serve. We had to knock at the kitchen door to have someone come out and help us. Doesn’t deserve to be a 5 star hotel.
Verified

8/10 Good

DEVASHISH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good - could have been better.

A mixed bags of Pluses & Minuses: PLUS: 1. The location and ambiance of the hotel was beyond compare; 2. The food was extremely good; 3. The Staff was extremely cordial and warm.; 4. The decor and the overall impression was a WOW. MINUS: 1. The location was extremely far which can be good however very poor signage on the narrow winding roads left you gasping especially when we were travelling from Manali & reached very late in the night- Google does not show this hotel; 2. The rooms have common balconies which you are sharing with other guests- where does this happen ??? 3. We had booked 2 rooms and had to have a long conversation to have both rooms adjacent to each other despite booking/ paying upfront online ; 4. No conveniences for the Car drivers- which is very sad to say the least. If you cant allow a driver to have a decent stay/bath facilities-it is a sad state of affairs;
Stayed 3 nights in Jun 2019
Verified

10/10 Excellent

Pradeep

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Memorable stay.

Stay in Welcome hotel by ITC was excellent and mind freshening. Staff was spontaneously caring, courteous and brisk. Food was exceptional during our Four days of stay,they were rotating the Meenu intelligently and generously. We came here for complete relaxation, so for us the location of hotel was excellent, very calm, surrounded by pine tree mountains, clean air without traffic sounds. They should improve the WI-FI, of course our 4G was working nicely.
Stayed 4 nights in Jun 2022
Verified

10/10 Excellent

ARCHITA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect for R&R

V hospitable staff and beautiful views
Stayed 2 nights in Nov 2021
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is great, away from city hustle. The rooms were spacious and balconies at great view.
Stayed 2 nights in Jul 2021
Verified

10/10 Excellent

Ankur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect .

View from room is magnificant . Terrace of resturant is highly recomended . Minimum stay should be for 2 nights .
Stayed 1 night in Jun 2021
Verified

6/10 Okay

Joseph

Liked: Staff & service, room comfort

Forced to remain in your hotel

No possibility of going for walks around the area. You have to take your car whenever you have to go around the place. Very inhospitable for guests who want to enjoy the weather and have shaded walks or treks around the place. Very poor conveniences in that regard.
Stayed 1 night in Apr 2021
Verified

10/10 Excellent

Mahesh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Connect to Nature

Stay was awesome.. service also awesome, staff very cooperative.. view very nice..
Stayed 1 night in Jan 2021
Verified

10/10 Excellent

Prabh

Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Jasman

Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Mayank

Liked: Cleanliness, staff & service, property conditions & facilities
Verified

10/10 Excellent

Kevin

Stayed 8 nights in Aug 2024
Verified

8/10 Good

Lovekesh

Stayed 1 night in Mar 2024
Verified

10/10 Excellent

Harcharan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Verified

8/10 Good

Ji Hoon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2022