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"BYAKU Narai feels less like a hotel and more like a pause in time. Set within lovingly restored Edo-era townhouses, it invites you to slow your breath and listen—to creaking wood, soft light, and the quiet rhythm of Narai-juku after the crowds fade. Nothing is excessive, nothing is missing; every detail exists with intention and restraint. As night falls and the street empties, the town glows gently, and you realize BYAKU isn’t trying to impress you—it’s asking you to stay present. A rare, soulful place that lingers long after you leave."

"Room is spacious for 4 of us . We stayed for 2days. Breakfast and hida dinner were very good especially on the 2nd day. Indoor and outdoor Onsen are good. However number of hair dryers apparently are insufficient and many guests were waiting for a while. "

"Friendly staff and nice atmosphere. Good onsen and comfortable bed. "

"Beautiful outdoor Onsen. The Japanese breakfast was very delicious. The staff were friendly. We want to come back! "

"We had a wonderful 4-day, 3-night stay at Ryokan Sansui and truly enjoyed every moment. The ryokan has a very traditional Japanese atmosphere—an old wooden building full of character, beautifully maintained, clean, and well cared for. It feels authentic and calming, exactly what you hope for in a classic ryokan. After skiing during the day, the indoor and outdoor onsen were incredibly relaxing. Soaking in the hot spring in the cold winter air was one of the highlights of our trip and the perfect way to unwind each evening. The ryokan is also very kid-friendly, which we really appreciated while traveling with our toddler. All the staff were exceptionally kind, patient, and welcoming, and they went out of their way to make our child feel comfortable. That warmth made a big difference for us as a family. We stayed on a half-board plan, and both breakfast and dinner were excellent, with a wide variety of beautifully prepared dishes. Over the course of our stay, we enjoyed Hida beef in different styles, including shabu-shabu, sukiyaki, and nikuyaki—each one delicious and thoughtfully presented. Overall, Ryokan Sansui offers a perfect blend of traditional charm, comfort, great food, and heartfelt hospitality. It’s an ideal place to relax, especially after outdoor activities, and we would happily return again."

"The hotel is amazing, room really clean and comfortable "

"It is a big hotel with lounge, fireplace and a large reception waiting area. Staff were friendly and onsens good! The buffet breakfast and dinner were great; with local selection as well as western. If you like to drink, there are beers, sake and wine too. "

"Excellent stay. Everything stands out. Clean, safe, wonderful, amazing snowy night and day. Staying there for 2 nights was so dreamy. The onsen experience was unreal. Breakfast was filling with a great set offered. Staffs were helpful and patient. Language barrier was not a big issue. They sincerely try their very best to accomodate. If you want perfect english, best to visit an english-speaking country."

"Great location, friendly and helpful staff Well sorted breakfast "