Fishing

Reviews of Hotell E10

3 out of 5
Hotell E10
Lastvägen 9, Kiruna

Reviews

7.6

Good

Rating 10 - Excellent. 45 out of 191 reviews" "
Rating 8 - Good. 72 out of 191 reviews" "
Rating 6 - Okay. 55 out of 191 reviews" "
Rating 4 - Poor. 11 out of 191 reviews" "
Rating 2 - Terrible. 8 out of 191 reviews" "

7.6/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

6.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

6/10 Okay

EDWARD

Business traveller
Liked: Cleanliness
Pretty basic… rooms very tired. You get what you pay for.
Stayed 1 night in May 2023
Response from Linda on 8 May 2023
Tack för din feedback.

4/10 Poor

Eduardo, Kissimmee

Disliked: Cleanliness, amenities
The hotel is in an industrial area, my room was too small and very old, Rates too much expensive for what they offer.
Stayed 1 night in Mar 2023
Response from Linda on 29 Mar 2023
Tack för din feedback. Tråkigt att du var så missnöjd.

4/10 Poor

Deanna

Travelled with family
Disliked: Cleanliness, property conditions & facilities
It was old and run down, not very clean. They had a restaurant but we weren't willing to try it since the overall cleanliness of the hotel wasn't very good.
Response from Linda on 9 Feb 2023
Tack för er feedback. Välkommen åter!

2/10 Terrible

Vinh

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Bug bites, noisy, very poor value
This hotel is very basic and really should be categorized as a 2-star rather than as a 3-star. In other words, it is too expensive for what one actually gets. Some disappointing features: 1. We got dozens of bug bites during our two-day stay. 2. Staff helpfulness is mixed. Some were friendly, like the Thai maid and one of the Swedish kitchen staff. On the other hand, the heavier woman with short bleach-blonde hair was especially surly. It seemed like she hates her job. 3. Everything besides the hallway to the rooms is locked up after 10PM. For example, expect to be kicked out if socializing with friends in the tiny reception area. 4. There is a mechanics' shop next door. Expect lots of noises consistent with such a business. 5.As mentioned, the rooms are tiny. While we are narrow-bodied ourselves and fit just fine on the twin-sized beds, I could imagine bigger people having trouble turning in bed. The desk, single desk chair, and single armchair were all similarly small. 6. There were water spots in the bathroom. In place of Kleenex tissues, one is given a roll of toilet paper on top of the empty tissue box. 7. Finally, I think it's worth mentioning that when paying for 150 euro per night, one should be able to expect to have at least a small gym, 24-hr coffee and tea, 24-hour reception, some toiletries, air conditioning, and fast internet speed (it was painfully slow for us). None of these were available at Hotell E10.
Stayed 2 nights in Jun 2021
Response from Linda on 5 July 2021
Hello! I´m sorry that you was so dissatisfied. In Kiruna we have mosquitoes in the summer time so i think that´s was bit you, there are mosquito repellents that you can buy from the stores.

8/10 Good

Nathanael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2020
Response from Linda on 19 Jan 2021
Tack för din feedback. Välkommen åter.

6/10 Okay

Stephan

Business traveller
Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 1 night in Jan 2020
Response from Linda on 17 Jan 2020
Tack för din feedback. Välkommen åter.

6/10 Okay

Verified traveller

Travelled with group
Decent hotel!
Basic hotel that is a stone’s throw away from Coop, ICA, Burger King as well as petrol stations such as Circle K and TANKA. Stay was ok, nothing too fancy. Breakfast was a nice addition. Easy walk to Centrum too.
Stayed 2 nights in Dec 2019
Response from Linda on 17 Jan 2020
Tack för din feedback. Välkommen åter.

8/10 Good

Xavier

Liked: Cleanliness, staff & service, room comfort
E10
Basic hotel, a little far from the city center. The staff was awesome!
Stayed 1 night in Aug 2019
Response from Linda on 14 Aug 2019
Thank you for your feedback. Welcome back.

8/10 Good

Susan, Chicago, Il USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel
I feel the front desk should be opened 24/7. Currently the front desk closes at 11:00PM at night and does not re-open until 5:30AM. I needed assistance with calling for a taxi because I had a 6AM flight. No one was available to help me at 4:30AM. (I live in the USA and did not have local phone service) There was a gentleman setting up breakfast at 4:45AM and he did reluctantly open the front desk to make the call, (after I was banging on the door for help). He was very nice and did call the taxi for me, but someone should still be there around the clock to help. Otherwise the hotel was clean and staff was friendly and accomodating for the most part. I would recommend staying there.
Stayed 2 nights in Mar 2018

8/10 Good

Tuan

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Near to airport and shopping
Clean room with good heating. This hotel is located near the shopping district; coop, intersport; ICA, circle k and have few food options nearby. Pillow tad too soft
Stayed 1 night in Mar 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff!
We had an early morning flight to catch and they made us a delicious breakfast to go! Each room also has a mini fridge and the beds were really cozy!
Stayed 2 nights in Feb 2018

6/10 Okay

Barry, Sydney

Liked: Cleanliness, property conditions & facilities, room comfort
Close to transport from airport
Gooo for an inexpensive night while transitioning to Abisko.
Stayed 1 night in Dec 2017
Response from Linda on 14 Jan 2018
Thank you for your feedback. Welcome back next time your in Kiruna

10/10 Excellent

tze him

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice staff, clean rooms, great accessibility
overall it's very nice

8/10 Good

Hanis, Paris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent Hotel
I had a 6am flight out from Kiruna and as sleeping at the airport was not an option as they would close 1 hour after their last flight, I needed accommodation. I thought I would try out this hotel. It was pretty good and one of the nearest to the airport too. There's a few shops nearby, walking distance. Bought some food from the salad bar at Coop and was perfectly happy. Took a nap and was very comfortable too.

6/10 Okay

Verified traveller

2/10 Terrible

Saesom

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Linda on 23 Feb 2024
Thank you for your feedback.

8/10 Good

Alexandre

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Feb 2024
Response from Linda on 21 Feb 2024
Tack för din feedback.

6/10 Okay

Sine

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Besøg i uge 7.
Det var et okay hotel. Hotellet trænger generelt til en kærlig hånd. Badeværelset var virkelig ikke særlig lækkert. Malingen på døren var krakeleret og der var beskidt i krogene. Personalet var rigtig søde, venlige og hjælpsomme. Morgenmaden var ikke noget at råbe hurra for.
Stayed 4 nights in Feb 2024
Response from Linda on 21 Feb 2024
Tack för din feedback. Alla våra badrum är under renovering så förhoppningsvis när ni kommer tillbaka nästa gång så får ni ett rum med ett renoverat badrum.

8/10 Good

John

Business traveller
Liked: Staff & service
Stayed 1 night in Feb 2024
Response from Therese on 19 Feb 2024
Tack för din feedback. Välkommen åter!

6/10 Okay

Camilla

Business traveller
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Therese on 19 Feb 2024
Tack för din feedback. Välkommen åter!

8/10 Good

Hans

Liked: Cleanliness, staff & service
Rekommenderas
Ett helt ok hotell för kortare vistelse. Rummet var litet men helt ok. Ingen garderob eller plats för reseffekter . Dusch/ toa rent och snyggt och verkar vara nytt. Frukost helt ok med det mesta man vill ha på morgonen. Bra att ha vänner med bil som kan hämta och lämna. Priset jämfört med andra hotell i Kiruna helt ok.
Utsikt från rummet
Stayed 4 nights in Feb 2024

10/10 Excellent

Ulf

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

Ulf

Stayed 1 night in Jan 2024
Response from Linda on 1 Feb 2024
Tack för din feedback. Välkommen åter!

6/10 Okay

Jon

Travelled with family
Disliked: Property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024
Response from Linda on 1 Feb 2024
Tack för din feedback. Välkommen åter!

4/10 Poor

Jan

Business traveller
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Jan 2024
Response from Linda on 1 Feb 2024
Tack för din feedback. Välkommen åter!

4/10 Poor

Hildur

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Linda on 11 Jan 2024
Tack för din feedback. Välkommen åter!

8/10 Good

Morgan

Stayed 1 night in Dec 2023
Response from Linda on 11 Jan 2024
Tack för din feedback. Välkommen åter!

10/10 Excellent

Jonas

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Nov 2023
Response from Linda on 20 Nov 2023
Tack för din feedback. Välkommen åter!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Linda on 20 Nov 2023
Tack för din feedback. Välkommen åter!

8/10 Good

Jan

Business traveller
Liked: Staff & service, room comfort
Stayed 1 night in Oct 2023
Response from Linda on 6 Nov 2023
Tack för din feedback. Välkommen åter!

8/10 Good

Daniel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2023
Response from Linda on 6 Nov 2023
Tack för din feedback. Välkommen åter!

10/10 Excellent

Daniel

Stayed 1 night in Sep 2023
Response from Linda on 22 Sept 2023
Tack för din feedback. Välkommen åter!

8/10 Good

Jonas

Stayed 1 night in Sep 2023
Response from Linda on 22 Sept 2023
Tack för din feedback. Välkommen åter!

10/10 Excellent

Gunnar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from Linda on 18 Sept 2023
Tack för din feedback. Välkommen åter!

8/10 Good

David

Business traveller
Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2023
Response from Linda on 15 Sept 2023
Tack för din feedback. Välkommen åter!

10/10 Excellent

Nils-Börje

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Linda on 15 Sept 2023
Tack för din feedback. Välkommen åter!

6/10 Okay

Andreas

Liked: Staff & service, room comfort
Stayed 1 night in Sep 2023
Response from Linda on 7 Sept 2023
Tack för din feedback. Välkommen åter!

10/10 Excellent

Ingela

Stayed 1 night in Aug 2023
Response from Linda on 4 Sept 2023
Tack för din feedback. Välkommen åter!

6/10 Okay

Dan-Viggo

Travelled with family
Liked: Staff & service
Grei hoteløbeliggenhet, men slitne rom
Grei beliggenhet og hyggelig personale, men slitne rom som sårt trenger en oppussing.
Stayed 1 night in Aug 2023
Response from Linda on 24 Aug 2023
Tack för din feedback. Välkommen åter!

8/10 Good

Gunnar

Liked: Cleanliness, property conditions & facilities, room comfort
Bilburen eller vandrare?
Eftersom jag inte är bilburen utan har ryggsäck och vandrarkängor saknar jag anvisningar om hur man ska gå till respektive centrum. Övergångsställen saknas. Detta hotell är perfekt för den som kommer med bil.
Stayed 1 night in Aug 2023
Response from Linda on 24 Aug 2023
Tack för din feedback. Välkommen åter!

10/10 Excellent

heimo

Stayed 1 night in Aug 2023
Response from Linda on 24 Aug 2023
Tack för din feedback. Välkommen åter!

8/10 Good

Rudolf

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Linda on 8 Aug 2023
Tack för din feedback. Välkommen åter!

10/10 Excellent

Eija

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loistava, aamupalaa myöden.
Stayed 1 night in Aug 2023
Response from Linda on 8 Aug 2023
Tack för din feedback. Välkommen åter!

8/10 Good

Edd Halvor

Stayed 1 night in Aug 2023
Response from Linda on 8 Aug 2023
Tack för din feedback. Välkommen åter!

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Till alla delar lyckad vistelse. Dock var rummet dammigt på golvet med dammtussar. Enda anmärkningen.
Stayed 3 nights in Jul 2023
Response from Linda on 8 Aug 2023
Tack för din feedback. Välkommen åter!

4/10 Poor

Jessica

Travelled with family
Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities
Rätt sunkigt, väldigt varierande kvalitet på personalen. Vissa, eller rättare sagt en, av receptionspersonalen var trevlig och serviceinriktad - de andra hade jag inte anställt ens om om jag ägde en bensinmack. Jag hade definitivt lagt några hundringar extra för att vi på Scandic alla dagar i veckan.
Stayed 2 nights in Jul 2023
Response from Linda on 29 July 2023
Tack för din feedback, välkommen åter!

6/10 Okay

Ulrika

Liked: Staff & service
Stayed 1 night in Jul 2023
Response from Linda on 29 July 2023
Tack för din feedback. Välkommen åter!

6/10 Okay

Johan

Travelled with family
Liked: Cleanliness, staff & service
Hotellets rum , som vi hade i alla fall var i behov av underhåll. Entré & matsal har man nog piffat till lite på senare år. Vi var endast där 1 natt för sova så vi hade inga stora krav på hotellet.
Stayed 1 night in Jul 2023
Response from Linda on 29 July 2023
Tack för din feedback. Välkommen åter!

8/10 Good

Ola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Linda on 29 July 2023
Tack för din feedback. Välkommen åter!