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"Staff at Oulton Hall are the stand out feature. From check in to Oliver in the restaurant to the waiting staff at breakfast, all are well above expectations. Old school service where staff wait for you to pass rather than rushing to get where THEY need to be is actually quite refreshing these days. Can some things be improved, sure but this hotel has a lovely pool, great dinner and breakfast and just a lovely vibe. Check it out, for the most of us, it’s a wonderful experience. "

"Amazing stay at this wonderful hotel. This was one of the besr accommodations we have ever had the pleasure of visiting. The staff were all very polite, friendly & professional. "

"Met in reception by the lovely Wesley who was really helpful throughout our stay. Our room and the hotel was spotlessly clean and the staff deserve a thank you for all their hard work."

"We are continuously surprised by the incredible customer service and amazing welcome we get EVERY time we come to quebecs. The hotel itself is just stunning and we feel like we have entered luxury everytime. We are usually met by a lady named Joy who is just the loveliest colleague who makes our stay feel special everytime. Also Caroline, the manager is super sweet too, she does her best to make us feel like VIP's This is our favourite place and we will be back!!"

"Lovely hotel and staff and since the refurb is even more of a joy to stay at. "

"Amazing hotel, adequate spa. Whilst the pool is slightly warmed it quickly turns cold and it is missing a jacuzzi badly. Service in the hotel is second to none, every meal was lush and breakfast especially good. All the staff were courteous and prompt with any request. Would definitely stay again in a heartbeat, just leave the trunks at home."

"Great thank you lovely room. Reception said hotel policy was they couldn’t sterilise my baby’s bottles, which was a bit difficult to do. So not great with newborns/infants. As no microwave in the room or for use anywhere else. But overall good stay "

"Great room despite the outside building works"

"Lovely room, very responsive staff and a helpful location in the centre close to the station. "