"the toilet seat was broken , when we reported this they said they would inform maintenance, although they had dining rooms we had to go over the road to there sister hotel for our evening meal which we were overcharged for, on getting back to our hotel the toilet had not been fixed and we had to go to reception for a second time , we were told that they would move us to the sister hotel across the road, we had no help in moving just told to go over to the other hotel we were told we could have...