"Wonderful location, beautiful hotel. Coffee shop on site was wonderful and views from the 40th floor are incredible. Hotel does get pretty busy so waiting for an elevator can be a challenge. but overall wonderful."
"Nice room with amazing view on the river and buildings. Staff friendly. Breakfast was great, lots of choices and seating are with a view. Gym and bath/ spa on top floor- nice amenities. Close proximity to train station and city center. We had a great time. Will stay again."
"Great hotel, super convenient for the station, access is a little unusual as you take a lift from floor 2 to 9 for check in then a different set of lifts to the bedroom levels, this sits on top of the links umeda mall, so there’s a plethora of shopping and eating options right there,"
"The hotel was too busy and the Lobby was always crowded. The room is too small for a double twin beds room and there isn’t a safety box in our room.. The breakfast was over priced and there are no compliments such as free juice, coffee or tea during the day. The location is quite convenient."
"The check in process was easy using a kiosk. The lobby was gorgeous. The room was nice. The staff were great. The breakfast buffet was really good. The the spa was great. I would definitely stay there again."
"Our family really enjoyed the amenities at this hotel and the staff were amazing. The rooms were clean but appears somewhat outdated. Overall we enjoyed our stay and would recommend."
"Had a great stay! I would recommend to anyone staying in Osaka. Loved the convenience of the metro station being right outside the hotel door and a decent commute to all the notable locations like Dotombori or even USJ. Traveling to Kyoto wasn’t bad either. 45-55mins on the metro. Staff came in and cleaned everyday which I thought it as every 3 days but it helped the room stay in order while we were out on tours."