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Reviews of The Ross

4 out of 5
The Ross
Town Centre, Killarney, Kerry

Reviews

9.6

Exceptional

Rating 10 - Excellent. 158 out of 189 reviews" "
Rating 8 - Good. 23 out of 189 reviews" "
Rating 6 - Okay. 4 out of 189 reviews" "
Rating 4 - Poor. 3 out of 189 reviews" "
Rating 2 - Terrible. 1 out of 189 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Patrick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very nice hotel in a great location and the staff is incredibly helpful. Parking is available at a sister hotel about a block away.
Stayed 1 night in May 2024
Response from Jovana on 9 May 2024
Dear Patrick,Thank you for sharing your experience! We're glad you appreciated our prime location, helpful staff, and parking arrangements.It was a pleasure to welcome you and we sincerely hope to have the chance to host you again.Kind regards,Jovana

10/10 Excellent

Sheila

Travelled with partner
Beautiful hotel and good price, centre of everything & parking was fantastic across the road in their sister hotel Killarney Park Hotel, in which we enjoyed a beautiful meal and drinks there also. Breakfast in Pollys downstairs was very nice. All the staff were super nice. We definatily be coming back here again.
Stayed 1 night in May 2024
Response from Jovana on 9 May 2024
Dear Sheila,Thank you for your lovely review! We're delighted to hear you enjoyed your stay, our central location, and the fantastic dining experiences. We look forward to welcoming you back again!,Kind regards, Jovana

10/10 Excellent

Fredrick

Liked: Cleanliness, staff & service, property conditions & facilities
It was very nice
Stayed 2 nights in Apr 2024

10/10 Excellent

Donal

Stayed 1 night in Dec 2023

10/10 Excellent

Annette

Liked: Cleanliness, staff & service, property conditions & facilities
This was one of the most beautiful hotels we have ever stayed in. The food is outstanding and all the staff were professional, helpful and friendly. We were there for four days and didn’t want to leave. I particularly wish to thank Mauve, who made our breakfast each morning feel like we were with family. Thank you everyone.
Stayed 4 nights in Oct 2023
Response from Jovana on 26 Nov 2023
Dear Annette, thank you so much for having taken the time to share a lovely review following your recent stay with us. I am delighted to know you had such a fabulous experience and Maeve is thrilled by your remarks. Hope to have the pleasure of welcoming you back in the not-too-distant future. Best wishes,

10/10 Excellent

Lew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotels I’ve stayed at across 5 continents. Extraordinary value for the price. Every member of the staff we encountered went out of their way to be of service. Wished we had spent more time in Killarney and not jumped around Ireland so much. Circle of Kerry and National Park are georgeous places to visit.
Stayed 2 nights in Oct 2023
Response from Jovana on 26 Nov 2023
Dear Lew,Thank you so much for this wonderful feedback! We are delighted to know that you enjoyed Killarney, as well as friendliness of our staff. We hope to see you soon for another Kerry experience.Kind regards,

10/10 Excellent

Linda

Liked: Staff & service, property conditions & facilities
Location was great and breakfast was worth the money.:)
Stayed 3 nights in Sep 2023
Response from Jovana on 26 Nov 2023
Dear Linda,Thank you for sharing your excellent rating about The Ross.It was a pleasure to welcome you and we sincerely hope to have the chance to host you again.Warm Regards,

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A jewel in a great destination
Killarney was the highlight of Dublin, Cork, Killarney, Galway, Dublin trip. The Ross was VERY nice, I would definitely stay here again. Great Staff, nice room, solid 9.0
Stayed 2 nights in Sep 2023

10/10 Excellent

Bryan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location and property. Right in the heart of town, but quiet and private. Friendly staff, beautiful room with a fireplace. Would definitely stay here any other time visiting.
Stayed 2 nights in Sep 2023

10/10 Excellent

Kellie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it
Stayed 1 night in Sep 2023

10/10 Excellent

Marianne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super cute hotel and also area. Lots of pubs/restaurants and shopping. Parking is free at neighboring hotel. Definitely recommend
Stayed 1 night in Sep 2023

10/10 Excellent

Laurel

Liked: Amenities
Loved the location and loved our room! Breakfast was great!
Stayed 1 night in Sep 2023

10/10 Excellent

Michelle

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Very freindly and accomadative staff. Well appointed rooms with good amentities. Very well maintained. Food was very good.
Stayed 2 nights in Aug 2023

10/10 Excellent

Donna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very conveniently located
Stayed 1 night in Aug 2023

10/10 Excellent

M

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Eileen

Stayed 2 nights in Jul 2023

10/10 Excellent

Charles

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful room, and dinner at The Lane was one of the best we’ve had in Ireland
Stayed 1 night in Jul 2023

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyable stay - lots of dining in the area.
Stayed 1 night in Jul 2023

10/10 Excellent

John

Stayed 1 night in Jun 2023

10/10 Excellent

Lauri

Stayed 1 night in Jun 2023

10/10 Excellent

Vince

Stayed 2 nights in May 2023

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023

10/10 Excellent

Eileen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely Hotel!
The Ross Hotel is lovely and in a great location in Killarney! Great breakfast with a great staff. The front desk was wonderful in helping us navigate our day. The room was nice and comfortable. The only criticism I have is the shower is small and square. I would definitely stay here again!
Stayed 2 nights in May 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location!
Great walking location and comfortable air conditioning. Staff was very helpful with questions about the area.
Stayed 1 night in May 2023

10/10 Excellent

Sharon

Travelled with partner
Liked: Property conditions & facilities
Amazing hotel and fantastic staff 10/10
Stayed 1 night in May 2023

10/10 Excellent

Christena

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location and clean comfortable hotel.
Stayed 2 nights in May 2023

10/10 Excellent

Kimberly

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Modern and classy. Staff was very hospitable.
Stayed 2 nights in May 2023

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well appointed rooms, friendly staff and excellent breakfast!
Stayed 1 night in Feb 2023
Response from The Ross Team on 20 Feb 2023
Thank you for your lovely comments.Safe travels.

10/10 Excellent

Jay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great get away
Great area to see Killarney. Take a carriage ride through the park with Tommy. Knowledgeable and a dry sense of humor. Would recommend the Celtic Dance show Smaller venue and excellent. The staff was friendly and professional. Room was nice and bathroom was great. Great breakfast downstairs. Great for all ages. Jay C New Jersey
Stayed 3 nights in Oct 2022
Response from The Ross Team on 6 Nov 2022
Dear JayThank you for your kind comments.We hope to see you again soonThe Ross Team

4/10 Poor

Heidi

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The hotel is located adjacent to Brewer's Alley - it literally felt like we were trying to sleep in the middle of a pub. There was a huge streetlight angled right into the room, which we were able to block with black out blinds. The noise didn't die down until 3:00 a.m. We were also lured in by the pink gin bar, which was not open. The food at the restaurant was mediocre. We also had to park across the street.
Stayed 1 night in Sep 2022
Response from The Ross Team on 14 Nov 2022
Dear Heidi, we apologize for the delay in replying to your feedback. Thank you for taking the time to leave your comments and whilst, of course, it is disappointing for us to read this review, we are always grateful for guest feedback, so that we can strive to make improvements. Best wishes from The Ross Team.

10/10 Excellent

Raghavan, Princeton

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Ross is a unique hotel with a decor that has a unique flair. The staff are super friendly and assisted us with everything we may have needed help with The rooms are nice, the restaurant is great and the location is awesome right in the middle of a very lively Killarney. We recommend this hotel for individuals and families as well.
Stayed 2 nights in Aug 2022
Response from The Ross Team on 6 Nov 2022
Dear RaghavanThank you for your kind comments.We hope to see you again soon.

4/10 Poor

Marie

Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
The hotel is a very nice property with a great location. However, there is pretty much no good soundproof between the windows and the busy streets around them. It was a Thursday night and I could not go to bed until about 2 AM because there were people in the back alleys partying and making noise. Don’t stay here if you want a nice night of sleep
Stayed 1 night in Sep 2022
Response from Ciara on 15 Sept 2022
Dear Marie, I'm so sorry to hear you had issues with street noise during your stay.We do have two sets of windows in all our bedrooms that face towards St. Mary's Church. Our town centre location can mean, on certain occasions, there is a possibility of street noise. We appreciate the feedback and wish you well.Best wishes,Ciara @ The Ross

6/10 Okay

Elaine

Liked: Cleanliness, staff & service, amenities
Stayed 3 nights in Sep 2022

10/10 Excellent

omeed

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was excellent and staff were very nice. The restaurant was very nice and unique. The restaurant was an exceptional experience. The room had A/C and was very well maintained. The shop had for sale many nice products and artwork. This was an outstanding hotel.
Stayed 2 nights in Aug 2022

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ross was terrific
Clean, comfortable accommodations. Very helpful staff. I’m very satisfied with my experience.
Stayed 1 night in Aug 2022

10/10 Excellent

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Reception was very friendly even though we were late getting in. Our room was excellent.
Stayed 1 night in Aug 2022

10/10 Excellent

Maurice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a fab stay. Room very comfortable with fine big solid bed. Friendly and helpful staff throughout. Had food in the spacious bar which we both enjoyed. Will definately return again.
Stayed 1 night in Aug 2022

10/10 Excellent

Patricia

Stayed 2 nights in Aug 2022

10/10 Excellent

Therese

Stayed 1 night in Aug 2022

10/10 Excellent

Thomas

Stayed 1 night in Aug 2022

10/10 Excellent

Gayle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We would DEFINITELY stay here again. The rooms were spacious and beds very comfortable. The bathrooms are amazing... large and complete with showers and tubs. There are a lot of places to walk to. We had breakfast in the hotel. They were very accommodating with our wishes to change up the breakfast menu items. The only thing is that their laundry service was too expensive. It wasn't a problem though as there is a laundromat just up the street. We highly recommend this place.
Stayed 3 nights in Aug 2022

10/10 Excellent

Joan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A fabulous hotel. Staff excellent, food superb. Highly recommend.
Stayed 1 night in Aug 2022

10/10 Excellent

Jay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay in Killarey
Great hotel within walking distance to food drinks and fun.
Stayed 1 night in Aug 2022

2/10 Terrible

Cory

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I wouldn’t recommend staying here to my closest friends & family.
Stayed 3 nights in Aug 2022

10/10 Excellent

joseph

Stayed 1 night in Aug 2022

10/10 Excellent

Linda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed for two nights in August 2022. I had the junior suite room which was spacious with added amenities. I was glad with what I had for the money I paid. There was US electric socket style which was helpful. The bathroom was spacious, clean and drained well. I enjoyed the bar and morning breakfast menu.
Stayed 2 nights in Aug 2022

8/10 Good

Brent, Aptos

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There’s a lot of construction ongoing I front of the property and parking is off site down the street at another hotel. The staff was lovely, the room cozy with coffee and goodies. The breakfast was fantastic and the restaurant a delight.
Stayed 1 night in Jun 2022

10/10 Excellent

KRISTA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Ross - definitely worth it
It was a last minute booking and glad I chose this hotel. It was much nicer than I had expected and the beds were super comfortable. Reception was amazing - friendly and very helpful with recommendations and directions.
Stayed 1 night in Jun 2022

10/10 Excellent

Rebecca

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small hotel with fabulous rooms, breakfast service was impeccable and staff were very accommodating. Close enough to walk to/from bus/rail stations as well as to the main part of town. Staff recommended the Gap of Dunloe tour - absolutely fabulous and would recommend.
Stayed 3 nights in Jun 2022

10/10 Excellent

Sarah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is conveniently located in town and we loved everything about it. The bar downstairs is fun and had great cocktail options to get the evenings kicked off. Hotel room was spacious, clean and comfortable. Hands down, we will be staying here again. Loved everything about it.
Stayed 2 nights in May 2022