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Reviews of OMX Hotel Kimi

3 out of 5
OMX Hotel Kimi
KG 676 Street, #23, Kigali

Reviews

8.4

Very good

Rating 10 - Excellent. 17 out of 39 reviews" "
Rating 8 - Good. 16 out of 39 reviews" "
Rating 6 - Okay. 3 out of 39 reviews" "
Rating 4 - Poor. 1 out of 39 reviews" "
Rating 2 - Terrible. 2 out of 39 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Rene

Liked: Cleanliness, amenities, property conditions & facilities
All good!
Stayed 4 nights in Jan 2024

10/10 Excellent

Christian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
As always, a pleasant stay.
Stayed 1 night in Nov 2023

10/10 Excellent

Christian

Stayed 1 night in Nov 2023

10/10 Excellent

Victor

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The decoration of the hotel very artistic, unique and it captured the African spirit. Breatfast buffet was amazing. The workers are kind and welcoming. The location is great because it it close to several restaurants, gifts shops etc... This place is excellent
Stayed 5 nights in Aug 2022
Response from Vincent on 3 Sept 2022
Thanks a lot Victor for the review.Glad that you liked our artistic & unique hotel; our staff and breakfast. We'd love to give you a stay you'll love again in the future.Kind regards,Vincent

6/10 Okay

Kofi, E. Amherst

Window was opened when I checked in, allowing a lizard to enter the room. The shower malfunctioned. Great variety of breakfast items and food was delicious
Stayed 1 night in Jun 2022
Response from Vincent on 1 July 2022
Thanks Kofi for the review and feedback, we have immediatelly fixed the shower. Welcome again in the future.

8/10 Good

Abdulkarim

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is in a fantastic location close to KCC where I need to be. The hotel is clean and the staff are very helpful. I enjoyed my stay as they went above board to make my stay comfortable
Stayed 8 nights in Jun 2022
Response from Vincent on 1 July 2022
Thanks Abdulkarim for the great review. Glad you enjoyed your stay.

6/10 Okay

Daniel, Palo Alto

Business traveller
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The Nest Kimi is a good place if you are a backpacker or other independent traveler looking for a place in central Kigali. Kimihurura is a lovely neighborhood - mostly residential with some fun and nice restaurants and smaller shops close by. The Nest is much more of a guest house than a business hotel so I wound up doing more of my work stuff off site. Definitely felt safe.
Stayed 3 nights in May 2022
Response from Vincent on 4 July 2022
Thanks Daniel for the review a and score. We will defintely love to host you again in the future. Thanks

10/10 Excellent

Marla

Liked: Staff & service, amenities, property conditions & facilities
Very good place to stay before and after arriving at the airport. The front desk staff, Keith and Liliana, were more than helpful. The breakfast is good and plentiful. Rooms and public areas were kept clean. No internet issues. Easy to walk to restaurants and as a single woman, I felt quite safe.
Stayed 2 nights in Apr 2022
Response from Vincent on 18 Apr 2022
Thanks Marla for the great review and rating. We are very happy that you enjoyed your stay with us overall felt quite safe. We look forward to welcoming you again and give you a stay you'll love. Thanks. Regards, Vincent - The Nest

10/10 Excellent

Christian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice facility. Great staff. Good breakfast. Quiet neighborhood. Walking distance restaurants.
Stayed 2 nights in Apr 2022
Response from Vincent on 9 Apr 2022
Thanks a lot Christian Glad that you enjoyed your stay. You're very welcomed once again in the future. #TheNest

8/10 Good

Christian

Stayed 1 night in Apr 2022

10/10 Excellent

Marla

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Very friendly and helpful staff.
Stayed 1 night in Mar 2022
Response from Vincent on 4 Apr 2022
Thank you Marla for the great review and score, glad that you liked our services. We wish to host you againi n the future. Regards, The Nest

10/10 Excellent

Pascal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel in great location with great service and friendly staff. Perfect for the prize
Stayed 1 night in Mar 2022
Response from Vincent on 1 Apr 2022
Thanks Pascal, glad that you liked our services and we wish to host you again in the future.

4/10 Poor

Koan S, SF

Disliked: Staff & service, amenities
Not pick up from Airport frm hotel when the visitirs arrived at Airport on .id might
Stayed 1 night in Mar 2022
Response from Vincent on 14 Mar 2022
Dear Koan, Thanks for the review and we do apologize for the invonvenience caused. Hope the reply we provided helps.. Regards, Vincent

8/10 Good

Faisal

Liked: Cleanliness, staff & service, room comfort
Stayed 6 nights in Dec 2021
Response from Vincent on 19 Jan 2022
Thanks a lot Faisal for the great rating. We look forward to hosting you again in the future. Regards, Vincent

10/10 Excellent

Daniel

Liked: Staff & service, property conditions & facilities
The staff are so hospitable and are always willing to serve you at anytime. The food is good and the rooms are always clean
Stayed 3 nights in Dec 2021
Response from Vincent on 28 Dec 2021
Dear Daniel, Thanks for being one of our fantastic guests, and we wish to host you againin teh future. Kind regards, Vincent

8/10 Good

ÌMotuba

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great and responsive staff. Clean hotel but only yhing lacking as disvussed with staff is tge neccesith of having a tv if not on every rpom, one big one in the lobby. Other than that it was a lovely stay, nice quiet neighborhood. 10/28/2021
Stayed 12 nights in Oct 2021
Response from Vincent on 30 Oct 2021
Dear ÌMotuba, thanks for the great review andd feedback. well look into the possibility of having a big TV in the lobby and act accordingly. Glad that you enjoyed your stay. Regards, Vincent

6/10 Okay

Admire

Stayed 1 night in Oct 2021
Response from Vincent on 8 Oct 2021
Thanks Admire for staying with us and rating Welcome back.

8/10 Good

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021
Response from Vincent on 2 Aug 2021
Thank you very much Bruce for the great rating. We wish to host you in the future. Kind regards, Vincent

8/10 Good

Admire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the best places
Easy to find, location is great and its clean
Stayed 1 night in Feb 2021
Response from Vincent on 18 Feb 2021
Dear Admire, Thanks for your great review. We look forward to welcoming you again in the future. Kind regards,

10/10 Excellent

JACQUES

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel for anyone visiting Rwanda
I had an amazing time at the hotel. From the time we were picked up at the airport to the last day of our stay, I really enjoyed myself. The staff members were absolutely friendly and helpful and always helped in case I needed something or had a question regarding multiple things. I highly recommend it to anyone who is visiting Rwanda.
Stayed 3 nights in Dec 2020
Response from Vincent on 17 Jan 2021
Dear Jacques, thanks for staying with us. It was a great pleasure to host sucha fantastic guest like you, and we wish to host you again in the future. Kind regards, Vincent

10/10 Excellent

PACIFIQUE

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2020
Response from Vincent on 17 Jan 2021
Dear Pacifique, thanks for staying with us and the great score.. It was a great pleasure to host sucha fantastic guest like you, and we wish to host you again in the future. Kind regards, Vincent

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely little place in a nice neighborhood
Only stayed for the 24 hours Covid period so limited insights into the hotel. The place is nice, rooms was big, service excellent, and Kimihurura is a lovely area with lots of green, plenty of restaurants etc.
Stayed 1 night in Nov 2020
Response from Vincent on 17 Jan 2021
Dear guest, thanks for staying with us. It was a great pleasure to host sucha fantastic guest like you, and we wish to host you again in the future. Kind regards, Vincent

2/10 Terrible

William

Disliked: Staff & service, room comfort
Stayed 1 night in Nov 2020
Response from Vincent on 17 Jan 2021
Dear William, thanks for staying with us and the score... It was a great pleasure to host sucha fantastic guest like you, and we wish to host you again in the future. Kind regards, Vincent

8/10 Good

Emmanuel, Fort Lauderdale, Fl

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was clean and staff very pleasant I recommend this hotel. Only issue I had since I was staying there for covid test they didn’t mention the additional fees for transportation and meals
Stayed 1 night in Sep 2020
Response from Vincent on 25 Sept 2020
Hi Emmanuel, thanks for the great review and it was a pleasure to host such a fantastic guest like you. The rate which is on the givernment's guidelines includes airport pick up and meals. Thank you.

2/10 Terrible

Verified traveller

Stayed 2 nights in Oct 2019
Response from Vincent on 26 Oct 2019
Hi, thanks for rating us.

8/10 Good

Bryan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
The hotel was clean and spacious, and had what I needed for the most part. As a Westerner, I don't drink the local water anywhere in Africa. I arrived after a long flight, and they had a pitcher of local water, but I had to go out and look for my own water in shops around the hotel after traveling for 30 hours. This was the only really negative. Breakfast is outstanding!
Stayed 1 night in Aug 2019
Response from Vincent on 1 Oct 2019
Hi Bryan, thank you very much for reviewing us, much appreciated. Glad that you enjoyed your stay. Regards, Vincent

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Stayed 1 night in Aug 2019
Response from Vincent on 17 Aug 2019
Thanks for reviewing us. Much appreciated Regards, Vincent

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Vincent, the property manager is very nice and helpful guy. The property is clean and safe.
Stayed 3 nights in Jun 2019
Response from Vincent on 25 June 2019
Thank you very much for the great review, and we look forward to hosting you again in the future. Regards, The Nest

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place
The guesthouse is found in a very nice area and quiet area of Kigali. It is walking distance to Kigali Heights and there are plenty of restaurants in the neighborhood. Second time at the Nest. Second time I opted for the King room which I experienced as very good. I had pick-up arranged via the guest house and it has worked without problems. Staff is very helpful. Internet is somewhat erratic, as is the case in many other places, used my phone to connect.
Stayed 6 nights in May 2019
Response from K Keith on 14 May 2019
Hi there, thank you for such a wonderful review. We are delighted that we hit to give you a good experience during your stay, thou, we'll keep improving. We hope to host you again in the future, you are always welcome! Best regards, The Nest Kigali management

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2019
Response from Vincent on 14 Apr 2019
Hi Patrick, Thanks for giving us such a great review score, we will love to host you again in the future at The Nest. Best, The Nest

10/10 Excellent

MICHELLE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Nest
The nest is located in a safe neighborhood of Kigali. The room was complete with a fan and the guest house has filtered drinking water available 24/7. Breakfast was included and was quite good. They also allowed for luggage storage after checkout. Free WiFi included.
Stayed 2 nights in Jan 2019
Response from Vincent on 4 Feb 2019
Hi Michelle, I hope you are well. Thanks for this great review, we are glad that we hit to give you a great experience here! Please welcome back, we will love to host you again. Best, The Nest

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient and Comfortable
The Nest Hotel is a convenient and comfortable hotel for a few nights stay. The shuttle from the airport to the hotel is a great service.
Stayed 2 nights in Jan 2019
Response from Vincent on 10 Jan 2019
Hi, Thanks for taking your time to review our hotel, much appreciated and we wish to host you again in the future. Thanks Best, The Nest

8/10 Good

Milan, USA

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay at the Nest. Great location and everyone was really friendly. The water did run out on the last day but it was turned back on after a few hours. It would have been nice to have been given late check out given no one was checking into our room after us so I would say that was the main inconvenience. Other than that, we would love to stay there again.
Stayed 4 nights in Dec 2018
Response from Vincent on 29 Dec 2018
Hi Milan, thanks for your great review. We are glad that we hit to give you a great experience here at The Nest. We are sorry to hear that we did not offer you late check out, but the reason was that the guest who booked your room did not provide us with his arrival time. So, he ended up with arriving very late in that night. Thanks and see you again in the future, we'll love ho host such a great guest like you. Best, Vincent

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018
Response from Vincent on 3 Nov 2018
Hi Deborah, hope you are well. Thank you very much for staring our property. Best, Vincent

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good ambience, quiet, near several restaurants
Stayed 4 nights in May 2018
Response from Vincent on 2 June 2018
Hi, Thank you very much for taking the time to review our property. It is always heartwarming to hear that our property is quiet, near to several restaurants,... We wish to host you again in the future. Best, The Nest

10/10 Excellent

Thyron

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My girlfriend and me stayed in the Nest Kimi from the 6th until the 9th of August. We loved viewing the skyline of the city centre from our relaxing balcony. We had a spacious room and i can now say you also had the best mosquito net. Especially the net is very important to people coming from overseas to protect themselves against deadly mosquitoes. We’re glad to have chosen this hotel. Our spacious bedroom and bathroom made us arriving and staying in peace while in Kigali. Your welcoming and warm hearted friendly staff made us even more like the place. More particularly we get along really well with Janvier Masisi. His open and kind-hearted attitude impressed us and we could ask him whatever we want, he took great care of us and we even did a trip to the Eastern Province together we will never forget. We also reached Lake Muhazi that day and had a beautiful sunset dinner there together. The healthy and delicious breakfast made us even more satisfied and was among the best we had so far here on our East Africa trip. Offering laundry service for free is part of a good customer care and shows again that your interested in providing your guests a good stay. All in all your calm and peaceful atmosphere made me recommend your hotel to other friends as well. We also enjoyed our walk from the Nest to the city centre and the area you're located in has good lunch and dinner places to check out too.
Stayed 3 nights in Aug 2022
Response from Vincent on 3 Sept 2022
Thank you very much for the review and rating Thyron! We ar every glad you liked our services, and would love to give you a stay you'll love again in the future.Kind regards,Vincent

10/10 Excellent

Mahoro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2021
Response from Vincent on 20 June 2021
Dear Mahoro, thanks a lot for teh great score, we wish to host you again in the future. Kidn regards, Vincent

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2019
Response from Vincent on 26 July 2019
Thanks for reviewing us. Much appreciated Regards, Vincent

8/10 Good

shizue

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
よかった
きれいでスタッフも親切でよかったです。
Stayed 1 night in Sep 2018
Response from Vincent on 10 Nov 2018
こんにちは静江、 あなたの良いレビューをありがとう。 本当に感謝しています。 ベスト、 ヴィンセント