Khatai Hotels, Baku

"Wow! What a place this is! Beautiful hotel with wonderful staff and amenities. "

"The location was great, and I really liked the courtyard however the room had no soundproofing and was very noisy, the shower leaked everywhere out of the bath onto the floor and the breakfast didn’t have a very good selection. On top of that I chose the hotel because it said it had a gym and a spa. The gym was very limited, and noisy, with one treadmill fully broken with the belt ripped to shreds. The massage I had in the spa was ok, but there was no sound system for the music, just a Bluetooth speaker that pinged every time the lady got a phone message. The massage table was very squeaky and there was no low light in the room, so the door was just left slightly ajar. Also as the masseuse was also the spa receptionist she often left the massage to go and answer queries at reception. My advice would be to choose a different old town hotel, because although the location was great I felt the amenities were lacking. "

"Overall it was just OK. When I had asked for the taxi pick up from the airport, I did not receive any response after repeated follow-ups. So, I had to book myself from the airport. Also, at the time of check-in I was rudely informed the breakfast was not included although it was clearly mentioned in my booking reservation. After I showed them the proof, they accepted my point. For a business standard hotel, such behaviour is unacceptable. Overall, the room is fine and breakfast spread was decent, if not great. "

"Everything was fantastic at this hotel"

"Solid stay for 2 nights for solo travel. Water pressure was low besides that great stay"

"Everything was clean and the service was always congenial. The location was ideal. The amenities were renewed daily without special requests."

"Good staff.nice hotel"

"Room & staff & cleaning & location & lounge Every thing was amazing "

"All is excellent "