Romantic Hotels & Resorts in Ketzin/Havel from AU$138

"The room was impeccable, absolutely a great value. Staff was also very kind and telling guests where things are and giving their recommendations. "

"clean room, good breakfast"

"I stayed for two weeks and overall had a very positive experience. The staff is extremely friendly, check in and check out were smooth, and the pricing is reasonable. The location is convenient, close to bus lines, with taxis always available and Uber typically just two to three minutes away. The buffet breakfast is excellent, with a wide variety of meats, vegetables, fruits, cereals, and juices. There is also a convenient self service store on site where you can buy snacks, beverages, and essentials such as phone chargers. It is simple and efficient, just scan, pay, and go. The only downside was the WiFi. Be aware that your room location will directly affect your connectivity. During my 13 day stay, I was only able to connect to the hotel WiFi from my room about 2 percent of the time. The remaining 98 percent of the time I had to rely on my phone’s cellular data. In contrast, the connection in the lobby was stable and fast. I mentioned it to the staff and hope management improves coverage with proper signal extenders. If you rely on internet for work, having a backup option such as an eSIM is strongly recommended, as it was essential for me during my stay."

"The beds were good. The carpet was a bit worn but still intact. Breakfast was nice too. Of the three lifts only one was working."

"Lovely Staff"

"Friendly staff, clean spacious rooms, decent breakfast buffet. "

"room was very different to how it was described. the bathroom was undersupplied, with no hand soap and the supposed "luxury" bath products being pretty bang average in quality, and also empty. we were also told there would be bathrobes, but there were none. we though "at least we can still get 24 hour room service" as we were told in the description of the room - and by the guy at the front desk - but when we phoned, they said they were too busy at the bar and room service was off. when we went downstairs to get some food and a drink, there was only about 2 tables with people in the whole bar and they clearly weren't busy at all, just lazy. overall very disappointed and want my money back. I booked this place for valentines day because it was advertised as fancy and romantic but it was shabby and underwhelming. if I'd known what we were gonna get, I would've just booked a hostel and probably had a better experience for about half the money."

"Very clean, helpful staff, well situated. "

"Excellent hotel with friendly staff and a quiet area of the city to recharge after exploring the city. We would look to stay again. Staff we do cheerful and helpful. "