Keruak Holidays from AU$442

Dirt disguised as animal welfare. Yes they have a goat and they have animals, the advertisements and marketing around it is very cute. What they don't show you is that they don't clean the cages and they absolutely stink, the goat ( although cute) leave dropping everywhere which are not often cleaned and the cats do with the place whatever they feel like it, including sleeping on the terrace chairs over your clean clothes or towels you felt to dry. Place is not well kept, a little bit of wind shook the door to our room all night long making it impossible to get some rest and there were rats in the roof which we could hear at night, chewing on the wood. Shampoo mixed with water so you don't spend much and the staff just looks like they don't care half the time. Breakfast is a no no, only two options eggs and pancakes. Seeing as they are charging as much as a 4 star hotel in Gili, I expected so much more

Staff very friendly and great location facility

Exceptinal level of service. Friendly, warm and attentive staff. Huge, well appointed room, with beautiful view. Great swimming pool area. Limited but tasty menu. So so beach.

The rooms were comfortable and clean. The family loved the swimming pool which was nice, clean and not crowded. I love the TV in the suite which has internet access. The staff were all very friendly and attentive and they made us felt very welcomed and at home. The spa was nice and good value. We appreciated that the supervisor, Corina, acted promptly when she heard that the marbled floor condensed badly during the night and resolved the problem quickly. The fact that the tap water could be used to boil water was so much appreciated after we went to the second hotel with tap water that could not be drunk. The stained toilet seat in the suite could use a change though. The beach was not as clean as I would like but the tiny crabs tunnelling in the sand made up for it. Overall, the hotel is value for money.