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Reviews of The Lokha Umalas Villas and Spa

4.5 out of 5
The Lokha Umalas Villas and Spa
Jalan Bumbak Dauh, Kuta Utara, Kerobokan, Bali

Reviews

9.0

Wonderful

Rating 10 - Excellent. 37 out of 61 reviews" "
Rating 8 - Good. 20 out of 61 reviews" "
Rating 6 - Okay. 1 out of 61 reviews" "
Rating 4 - Poor. 1 out of 61 reviews" "
Rating 2 - Terrible. 2 out of 61 reviews" "

8.8/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Nov 2019
Response from Kadek Berlin on 21 Feb 2020
Dear Expedia Customer Thank you for choosing The Lokha Umalas as your recent stay in Bali. We appreciated for the fully stars rating given. We wish you have a great time ahead Thank you and best regards The Management

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice environment. Helping staff. Yummy breakfast.
Stayed 2 nights in Dec 2019
Response from Aditya on 7 Jan 2020
Dear Sir/Madam Warmest greetings from The Lokha Umalas Villa & Spa. Firstly we would like to say thank you that already spent your time at The Lokha Umalas for your holiday in Bali and we are appreciated your good feedback to us, and we will share your comment to all staff to improve our product and our service. One again, thank you very much, and we are looking forward to welcoming you again in the near future.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities
I was in room 110. The sliding doors of the room were very tight and not locking/unlocking easily. We always had to call reception to send someone to help us lock the door. Both the vanity sink taps in the room are gushing out water with lot of force and splashing on the person standing infront of it. The staff are very friendly, the place is very neat and tidy, the location of the place is very close to nature and peaceful surroundings.
Stayed 4 nights in Dec 2019
Response from Aditya on 7 Jan 2020
Dear Sir/Madam Warmest greetings from The Lokha Umalas Villa & Spa. Firstly we would like to say thank you that already spent your time at The Lokha Umalas for your holiday in Bali and we are appreciated your good feedback to us, and we will share your comment to all staff to improve our product and our service. One again, thank you very much, and we are looking forward to welcoming you again in the near future.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The villas are absolutely beautiful, perfect for couples. Location is lovely, nice and quiet and away from the main tourist areas but close enough for easy venturing into town. Meals are well made and breakfast is very very nice. Staff are always welcoming and always smiling, highly recommended this place.
Stayed 6 nights in Nov 2019
Response from Aditya on 7 Jan 2020
Dear Sir/Madam Warmest greetings from The Lokha Umalas Villa & Spa. Firstly we would like to say thank you that already spent your time at The Lokha Umalas for your holiday in Bali and we are appreciated your good feedback to us, and we will share your comment to all staff to improve our product and our service. One again, thank you very much, and we are looking forward to welcoming you again in the near future.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet place off the beaten path in Canggu. Loved the private pool and breakfast that was included in our reservation.
Stayed 2 nights in Nov 2019
Response from Aditya on 7 Jan 2020
Dear Sir/Madam Warmest greetings from The Lokha Umalas Villa & Spa. Firstly we would like to say thank you that already spent your time at The Lokha Umalas for your holiday in Bali and we are appreciated your good feedback to us, and we will share your comment to all staff to improve our product and our service. One again, thank you very much, and we are looking forward to welcoming you again in the near future.

8/10 Good

Verified traveller

Stayed 3 nights in Nov 2019
Response from Kadek Berlin on 21 Nov 2019
Dear Expedia Customer Thank you for choosing The Lokha Umalas as your recent stay in Bali. We appreciated for the 4 stars rating given. We wish you have a great time ahead Thank you and best regards,

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Management, service, and villa were great! Quiet with great scenery. The only problem was not being able to use the Grab service for pick up in the area, so you’d need to pay the extra costs for a taxi. Otherwise, the Villa’s shuttle service to Seminyak was helpful.
Stayed 2 nights in Oct 2019
Response from CITRA on 21 Nov 2019
Dear Sir/Madam Warmest greetings from The Lokha Umalas Villa & Spa. Firstly we would like to say thank you that already spent your time at The Lokha Umalas for your holiday in Bali and we are appreciated your good feedback to us, and we will share your comment to all staff to improve our product and our service. One again, thank you very much, and we are looking forward to welcoming you again in the near future. Best regards, Citra

2/10 Terrible

Najla

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Private villa but need a lot of cleaning
The room is not as clean and new as advertised. Please see my pictures. It’s a filthy room that we got. Service was good but not excellent. If you tell them you need breakfast at 10.30 they always comes in 15-20 mins earlier and if you are still sleeping they keep on going on and on room service. Plus side is it’s a private villa and very private and you have a mini swimming pool. But it needs a lot of up keeping.
Stayed 3 nights in Oct 2019
Response from citra on 21 Nov 2019
Dear Najla Warmest greetings from The Lokha Umalas Villas & Spa. We would like to say thank you that already spent your time at The Lokha Umalas , and we are appreciated your feedback during your stay with us, and we really apologize that made your experience not comfortable but the point that you highlighted we will share to our teams to improve our service on the day ahead. Thank you very much and we are looking forward to welcoming you again in the near future. Best regards Citra

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Oct 2019

10/10 Excellent

Leah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Peaceful and beautiful
Really beautiful property and very quiet. Only downside is it’s a bit of a walk to local shops and restaurants but that really didn’t bother us. The villas are beautiful and the bed was so comfortable. Whatever they wash their linens in smells amazing!!
Stayed 3 nights in Aug 2019
Response from The Lokha Umalas Villas and Spa on 29 Aug 2019
Thank you for your positive review for The Lokha Umalas Villas and Spa.Hope to see you again in our villas. Should you need other assistance, don’t hesitate to contact us again. And have a good day :)

10/10 Excellent

Nilima

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2019
Response from Soma on 21 June 2019
Dear Mr/s Nilma Thank you for your review. We really appreciate it :) Regards, The Management

8/10 Good

Danny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Definitely coming back
It was great.Staff very friendly
Stayed 5 nights in Apr 2019
Response from Soma on 22 Apr 2019
Dear Mr. Danny Thank you for sharing your experience and we look forward to welcome you here again :)

10/10 Excellent

NIK NOR AZMAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2019
Response from Soma on 6 Apr 2019
Dear Mr. Kor Azman Warmest greetings from The Lokha Umalas Thank you for reviewing our property We really appreciate it

10/10 Excellent

Verified traveller

Stayed 7 nights in Mar 2019
Response from Soma on 6 Apr 2019
Dear Valued Guest Thank you for reviewing our property

8/10 Good

RachandRyan, Melbourne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We really loved our Villa here at the Lokha, as well as all the wonderful staff. What we didn’t like (and didn’t quite realise when we booked) that it’s not in the heart of anyway and consequently you have to catch the shuttle every day. Also there isn’t any taxis out that way either so you either had to book or wait for the shuttle. As far as the resort and villa goes though it was beautiful
Stayed 3 nights in Oct 2018

6/10 Okay

c a

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Villas, quiet area but close to action
Beautiful Villas. Great location perfectly between Seminyak and Canggu, but neither are in walking distance. Infact there is nothing outside the villas within walking distance. You need a ride, either car or scooter which is fine, cheap, quick and easy to arrange. There was an issue while I was there, No wifi for a couple days. I understand this can happen to anyone at any time, but it was incredibly inconvenient for me (choosing restaurants and planning the day without wifi is tough)
Stayed 4 nights in Sep 2018

8/10 Good

Walid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service and beautiful villa
Stayed 11 nights in Sep 2018

10/10 Excellent

yao

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous stay
Stay in the villa with my boyfriend to celebrate his 40 birthday. Enjoyed every second of our visit here. Big welcome greeting from the villa staff by picking us from airport. Staff were very accommodating and friendly, food was fabulous and yummy, and the service was the best service. Thanks for the birthday cake and such a big surprise for me and my hobby. I had really quiet and relaxing week at this resort. Highly recommended to anybody who wanna visit Bali.

10/10 Excellent

Phil, Sheffield, S Yorks, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pretty nice Villa
Very relaxing stay, superb staff, they really couldn't do enough, private pool, amazing room layout, couldn't ask for more.
Response from Ambarita (Ms) on 23 June 2016
Hi Phil Thank you for your decision to choose our villa during your trip. Customer satisfaction and comfort is a top priority of our obligations. Please come back in the next vacation and get the benefit as a repeater. have a good day :)

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Friendliest staff
Such friendly staff in a beautiful setting away from the hustle and bustle of tourist infested Bali...a great place to stay if you want to relax and unwind and spend time with a loved one.
Response from Ambarita (Ms.) on 27 June 2016
Hi There, Thank you for your decision to choose our villa during your trip. Customer satisfaction and comfort is a top priority of our obligations. Please come back in the next vacation and get the benefit as a repeater. Have a good day :)

10/10 Excellent

t.fiegert, adelaide

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely Amazing First class very friendly A++++
Our stay was amazing the villa was beautifull, very private and romantic. The staff were fantastic very out going and friendly they definitely made our holiday something to remember. One of the staff even lending and teaching to ride his motor bike. The facilities and property are very nice and relaxing, it was great being pampered. Could not fault this place. If your looking for some where peacefull, relaxing and with friendly service I would definitely recommend this place as we look forward to returning some day.

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad Experience
Bad experience. Bitten by bed bugs and mosquitoes during our stay.Dining area is full of house flies. Private pool is dirty and the toilet bowl doesn't flush completely too. Difficult to get meter cab too.

8/10 Good

Kenneth, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Villa with pool and large outdoor area
decent villa with pool and large outdoor areas

8/10 Good

Verified traveller

Liked: Room comfort
Not too bad
The rooms were big, but a little run down. It's a bit far on though. But very quite and peaceful

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Slice of heaven
Extremely spacious rooms with air-conditioned bedroom, toilet and walk in robe, while bathroom, lounge , kitchen, private pool are open to the air. All contained in a very private courtyard. Brilliant. Facilities outside the "room" include a bigger pool, restaurant, bicycles and a free shuttle to Seminyak Square. The staff are always friendly and helpful. Nothing ever seems to be a bother for them and they're all very approachable. Their English is generally well developed, and they'll teach you some phrases in Balinese.

10/10 Excellent

Karthik, Washington DC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Experience
It is our honeymoon and it was memorible

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed here for my honeymoon and had a great visit. Excellent staff. Kind and professional. :)

10/10 Excellent

mark, mc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and clean place
I had very good experience in uma lokha villa and spa. It is nice and clean place and very friendly staff as well . Every single room has own mini swimming pool ans spa , so people can enjoy in their Own room not necessary go out .

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Serene but little inconvenient
We stayed here for 3 nights during New Year 14/15. The villas located in remote area of seminyak / kerobokan and it is not walking distance to any shops or activities. The hotel supplies free bicycle for use however, the road leading to villa is quite dark with no street lights and unpaved. Alternative is to hire your own private driver or a bike for daily travels. Taxi is quiet tricky as many taxi drivers do not use meters and Bluebird taxis are limited, which means you're unable to book any of them most of the time. Asian breakfast is better than western as we find it quite oily and potatoes wedges uncooked. Staff who served us breakfast tend to forget one item off the menu on daily basis.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb villa
superb villa but a bit isolated...location is not good

10/10 Excellent

Zuhal, Perth-WA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Its more then just a holiday Villa, Haven on earth
For one week holiday with my daughter I selected Uma Lokha on the based of Expedia reviews and agreed that how wonderfully was all correct. Hidden around rice terraces, extremely quite, great ambience for relax and enjoy tropical beauty. Still only $5 taxi ride to busy Seminyak and all shoping areas , Amazed with kindness and always helpfull attitue of the all staff who was always ready to make holiday unforgatable. Congratulation for cheff and restaurant team with freshly prepared food which is above my expectation. We were spoiled complementary last night extraordinary dinner and treated like family members rather then a just a room number . Most certainly discovered regular family holiday villas in Bali. Thank You Uma Lokha Team

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A must see at a great price
We were amazed at how beautiful the room was, how helpful and friendly the staff were and how great the breakfast was...especially for the price they charge. I highly recommend this place. You won't be disappointed (and I am usually very hard to please!).

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Villa with Great hospitality
A clean villa with very friendly and helpful staff. Breakfast was good. Perfect location - Away from the hustle and bustle of Seminyak but only takes 10 mins to reach there by taxi.

10/10 Excellent

Eddy, Winnipeg, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, luxurious, great service.
Great hotel. Location is in the middle of nowhere. 10 min walk or bike ride (hotel lends you bikes) to nearest convenient store. Free hotel shuttle to town is nice, no return shuttle. cab ride back (use blue bird taxis because they actually have meters) will cost you around $5 CDN/USD. SUper clean hotel, great villa. Pillows are a little huge if you like flat pillows. NIce large communal pool. Nice restaraunt, good choices. Food at hotel is 3-4x the price as in town. Great staff. It was my gf's bday when we there. I mentionned it and the staff surprised us when we were at the pool one day and bought my gf a bday cake and sung her happy bday. Brought us a fruit platter as well. Later that same night during turn down service, we went for dinner, came back to our room and they had spread flower petals everywhere and had prepared a flower petal bath in the tub for us. GREAT SERVICE. Wi-fi didn't really reach into the Villa itself. A good place to get away from everything.

8/10 Good

Berry77, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice villa with private pool
Private and nice villa surrounded by paddy fields. The best feature is the private pool with jacuzzi function. Staff are friendly and helpful.

10/10 Excellent

Amber, Brisbane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful peaceful villas
From the moment we arrived the staff did everything to make our stay as comfortable as they could. Our villa was beautiful and very private and we loved that we had our own pool and loungers. The restaurant is very relaxed as well.

10/10 Excellent

rachel, perth, australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect place to relax
Perfect place to relax and family friendly with a baby. Will definitely be back

10/10 Excellent

Janette & Paul, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Private luxury for honeymoon
Stayed here for 4 nights on our honeymoon. I would recommend this place for it's outstanding service and comfort. The Villa was spotless and so comfortable and private. The staff were exceptional. Nothing was too much trouble and we felt so spoilt. Very helpful in organising tours and will book and restaurant for you and drive you there. The food is amazing - especially the enormous breakfasts that are delivered to your room with a smile by the lovely "Made" (Mardie) . The poolside bar is also fabulous - we had this all to ourselves. Is about a 10 min drive from Seminyak but that was ok as hotel staff dropped you in town and you just grab a cab for around $5 to get home. I would recommend a night at La Lucciola restaurant for the sunset and the food - all wonderful. Is only about 15 min drive. De'Uma Lokha is a wonderful play to stay in Bali !!

10/10 Excellent

Mustafa, Melbourne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, lovely people
We stayed in the one room villa and it was great. Private pool was clean all the time, there is also a kitchen area which we used to cook lunch. Hotel car droped us to the city area every day and every day when we came back our villa was clean like the first day. We have also used the hotel daily tour and spa facilities which we were satisfied. The staff were very friendly and easy to communicate with. They have always made us feel special during our stay. I personally like to thank the hotel manager for taking care of us and providing great service. We will definitely come back :)

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet and beautiful vila
The hotel is a bit far from the main load, and you can stay quiet and comfortable. The staff were very nice. The hotel was clean and beautiful. You want to choose "Asian breakfast", it's very good.

10/10 Excellent

Gary and Marg, Melbourne, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome luxury holiday in Bali
From the moment we were picked up at the airport (late night arrival), to the breakfast in the car for our early departure, we were spoilt beyond belief by our friendly and warm hosts. Our private Villa with it's own pool and hot tub just blew us away, and the food was always delicious. Never crowded or rushed, the reality was better than the pictures and the attention to detail by the friendly staff made us feel like honoured guests and family. It was like a second honeymoon for two star struck couch potatoes who could eat in or venture out as the mood took them.

10/10 Excellent

Andrew, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Peace and quiet - somewhat located in remote area
Villa is in very good condition. The staffs are very friendly and helpful. My wife and I have excellent stay for a week. Kitchen staffs, spa staffs are top notch there. We usually rent a van from the villa, which includes gas and driver for US$50 to $65 a day. The traffic is one of the worst I have seen so going around in the chauffeured van is almost a must. I don't have a good experience taking taxi service as they will either over charge you up front or drive around in circle to jack up the meter. One caveat is somewhat remote location which means night time stroll for a snack will be difficult or not advisable. I knew about this ahead of time so not a problem for me but can be objectionable to some people. They have solid wifi connection which more than compensate for lack of mobility during the night.

10/10 Excellent

Verified traveller

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great friendly service, amazing villa with good facilities such as a private swing pool and jacuzzi. Good location to explore the Canggu and Seminyak/Kuta area within 30 minutes by car/bike.
Stayed 3 nights in Feb 2020

8/10 Good

koto, japan

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities
設備が若干古さを感じる部分もありますが、プライベートプール付きで広いヴィラがこの価格で宿泊できるのは驚きでした。 スタッフも親切でVilla内では快適に過ごせました。 立地が少し不便なところなのですが、夜は静かで良かったです。 朝食はメニューから選択する形式で美味しかったのですが、何故かパンだけがいまいちなのが残念でした。
Stayed 7 nights in Oct 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely people very nice villas. We were a bit unlucly to have construction work close to our villa (out of hotel), managememt was so kind to offer replacement, and they even reached out to construction workers. As apolology, we were gifted free spa sessions. The villa was standalone very nice, private and top quality. Totally recommended.
Stayed 2 nights in Sep 2019
Response from ika on 9 Oct 2019
Dear Mr/s Anonymous Warmest greeting from The Lokha Umalas Villas and Spa Thank you for your good review of our Villa. We appreciate it. Hope to see you again at another time. Should you need other assistance, don't hesitate to contact us again.

8/10 Good

Kityee

Liked: Cleanliness, staff & service, room comfort
房間很大.服務員很細心的跟我們說房間的用品放在那裡.很舒適！在訂房的時候問說能不能裝飾一下房間.他們沒回什麼.但到達後有看到他們報置了.滿驚喜的！但是不好的點是到了晚上被蚊子一直叮.無法安睡.他們有蚊香.但只在外面使用.在房間裡很多地方都會跑蚊子進來.就算噴了防蚊液也沒用.
Stayed 2 nights in Aug 2019
Response from Made on 9 Aug 2019
Dear Valued Guest. Warmest greetings from The Lokha Umalas Villa and Spa. Thank you for a positive review about our villa . I am very happy to hear that you enjoyed your stay with us and hope that we will see you again on a future trip to Bali. The points you highlighted have been shared directly to related Management and we will certainly take your comments into consideration as we continue to improve our facilities and services to provide our guests with the best possible experience. We look forward to your next visit for another great experience to share at The Lokha Umalas VIlla & Spa. Best Regards Made Artana

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This Vira is so good!!
Stayed 4 nights in Jul 2019
Response from Made on 29 July 2019
Dear Sir / Madam. Warmest Greetings from The Lokha Umalas Villas and SPA Good Morning. Trust this email finds you well. Thank you for providing a great comment about your recent stay with us. We are happy to read your comment about your experience with Lokha Umalas. Your comment will be shared to the team, for sure will be a motivation for them to make even greater. We will do our utmost effort to keep our commitment to always deliver the best experience for every customer. Once again thank you for sharing your memorable experience, we are looking forward to welcoming you back to our Villa

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in May 2019
Response from Soma on 21 June 2019
Dear Mr Michael Thank you for reviewing our Villa :) and look forward to welcome you here again Regards, The Management

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Apr 2019
Response from Soma on 27 Apr 2019
Dear Valued Guest Thank you for reviewing our villa.. we will keep improvement for our services just to make sure the guest are happy