Kentley Hotels, Hamilton

"We were not able to access the parking garage due to a police situation. We were told to figure out somewhere to park it was not the hotels problem. We drove around for 50 mins in some not so nice neighborhoods filled with very scary sketchy people. I asked the hotel to comp my parking since we were not able to access the parking garage and again was told not their problem. The security guard did not have a clue how to help us and keep people safe during g this situation. The staff was incredibly rude. We will never stay there again"

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"staff was friendly, complementary food was great, and they were very flexible with a late checkout when my partner wasn’t feeling too great in the morning. would highly recommend "

"Last minute choice to stay in Burlington and I chose this Best Western. Great location for the 403 or QEW. Nice size room, clean and a comfortable bed. Easy walking to Scaddabush restaurant. Very close to the place I had to be at in the next morning. I would return."

"The room was mostly clean, but it wasn't fully vacuumed. There was white stuff on the chair, the furniture was old. Staff was polite, breakfast was standard, but clean. "

"Check in was easy. Staff were wonderful."

"The kitchen ett was a great up grade"

"I added a review already. Why are you asking again ? I said it was great. "

"Mediocre at best. Some of the staff was a bit on the rude side. The thermostat in the room was fake and you had to use one of those loud 90s style ac units. If the bed was king sized as booked then every other hotel I have stayed in must used California Kings. No complimentary breakfast like most in this price range. The pool and hot tub were great...but could use a re-tileing. You need your room key to use the elevator...which is great for safety, but annoying for practicality. Free parking was good, not great tv...no access to streaming services. Very loud when people went by the door. Some cheaper quality items like the ice bucket...which doesn't matter but was noticed. Overall it was just okay...nothing exceptional but also not horrible. Probably won't be returning as there are better options in a similar price range."