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"Staff was fantastic!! "

"Great "

"Staff were exceptional 👌 Ambience great Room spacious clean and modern Royal breakfast❤️ we will definately come back Thank you Sovereign hotel 🏨 "

"Room is clean, staff is helpful and friendly. Though the description says the room I booked had a view of the lake. There is no lake in the vicinity, there’s a building. The restaurant however was my issue, I was billed differently despite the menu showing a different price then was forced to pay because only the director could fix the issue. Not happy"

"We had a wonderful stay here - an oasis of calm in the hustle and bustle of central Kisumu. The rooms were clean and of a much higher standard than most other hotels in the area. "

"Excellent value! Very comfortable guest house with breakfast, a lovely porch for sitting, and excellent security. "

"The property is good and in a quiet place. However this is the second time I am booking through Expedia and ending up in an argument with the managers of the hotel. You reach the hotel and find it sold out so they have to find you alternative accomodation, the rates are disputed and the alternative quote is always more than double that listed online. This time, I was not even able to extend my stay because they totally refused to recognize the Expedia rate. Instead of the Kshs. 5500 listed on the site, they insisted on 12,000 and we had to find accommodation elsewhere. Needless to say, I will never go back there again if I had a choice."

"Complete fraud. No pool, no jacuzzi, no A/C, no functional TV, no internet, no hot water finally the door to the room would not lock. Interestingly, I was the only, "guest", in the entire hotel. I left before spending the night. When asked about the "restaurant and bar" they simply stated that there were nearby. Lost my money. "

"Very bad stay aske for more money on arrival fir no reason then gave up . Shoeed to room told no tv channels also internet not workiing . The next day we ask for room to be cleaned and clean towels . We ask 3 times duringthe day for this. Still.not leaned at 10.30pm gave up.asking . Supposed to stay 3 nights i cancelled the 3rd night still.no Internet. Really not s good stay "