Hotels with Pool & Resorts in Katy from AU$104

"The room was booked for 4, and was only set to accommodate 2. Only 2 bath towels, and no linens or pillows for the sleeper sofa (most terrible mattress I’ve ever experienced). The front desk would not give 2 extra pillows, not even from a very obvious vacant extra room. Terrible service to a family "

"My friends and I enjoyed the stay! We for sure plan to come back again hehe. The receptionists were super nice and helpful! "

"Good stay "

"Laundry service was nice."

"Clean smelled good!"

"Room bathroom was not so clean. Breakfast was not to good. Second floor hallway smelled and was always hot. "

"The room and amenities were as advertised but we had a major problem with staff. I had booked this stay for my husband as he was driving cross country and I accidentally booked it under my name. I could not change the name in the app so my husband requested he change the revelation to him once he was checking in at 2am. The night shift desk clerk was extremely rude, would not give us any guidance as to how to resolve the issue, and his only offer to rectify the situation was to book a second reservation. I called and discussed with him, offered to send photos of my ID, or cancel the reservation for a refund and rebook but he refused. We had to call Choice Hotels who called and asked him to change the name on the reservation but he still refused. Then I called Hotels.com who called and asked him to change the name and he finally agreed after keeping us up for over an hour at 2am. It ended up being a very quick fix that he was just refusing to do the entire time. "

"Clean, quiet room. Professional staff."

"Clean room "