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"The staff here is truly excellent. They are kind, efficient, and easy to communicate with. This includes the front desk, the restaurant staff, house keeping, the spa, everyone! The room is spacious, clean, and well designed. The food is tasty and the buffet options are plentiful if you want a quick meal. My only issue is that the internet is a bit spotty, but they sent a technician in promptly to address the issue and I was able to stream shows on my laptop. The pool is also great. The spa staff are professional and excellent, and the treatment rooms are clean and well designed. What truly impressed me was that I decided to check out early, and the staff phoned expedia on my behalf to make sure that I would get a refund for the night I didn't use. I would have no hesitation recommending the Panoramic Getaway to anyone looking to stay in the Munnar area. "

"The staff and service at Niraamaya is the best thing about this property. They go out of the way to make you comfortable. The food tastes like home and overall it was a great experience. The rooms and the amenities at the hotel are outdated. The pool was unusable. "

"Outstanding service and exceptionally clean rooms. The food was delicious and well prepared. Everything about the stay was perfect—highly recommended."

"I recently stayed at Greenwood Resort and had a wonderful experience. The food was tasty and the warm welcome made us feel at home. The activities were awesome and the staff who helped with activities were really helpful. Great job! "

"Do not know if pets allowed."

"Beautiful place, both the host and the staff were very kind and helpful "

"Wonderful polite staff and a lovely welcome with a tilak. This resort is amazing. So many activities and a great setting "

"Clean room, courteous staff, delicious breakfast and convenient location. Highly recommended the place."

"Everything is in order, and the room is clean with a good AC and a fine bathroom. But at this price point, you naturally expect more. The interior design is very basic, and the recreational room feels like an afterthought, just a carrom board, a dart setup, and a very small TT table with no TT ball. It definitely needs an upgrade. The terrace pool is a nice highlight, but overall the property would benefit from better amenities to match the price."