Reception

Reviews of Hotel Buddy

4 out of 5
Hotel Buddy
Amrit Marg, Thamel, Kathmandu

Reviews

8.8

Excellent

Rating 10 - Excellent. 24 out of 43 reviews" "
Rating 8 - Good. 13 out of 43 reviews" "
Rating 6 - Okay. 3 out of 43 reviews" "
Rating 4 - Poor. 1 out of 43 reviews" "
Rating 2 - Terrible. 2 out of 43 reviews" "

9.0/10

Cleanliness

9.4/10

Staff & service

8.0/10

Amenities

9.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

2/10 Terrible

Misuk, Nepal

Travelled with partner
Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
Where to start, first sink didn't have any water called to get it fixed. Second shower only have very hot or very cold not able to get the perfect temperature, end up taking a cold shower. TV channels were not working had to ask twice to fix it. I am glad I didn't go to breakfast on the first day, The second day the selection they had was really bad, eggs was the most interesting in the menu and guess what they didn't have any asked to make more, manager offered me fried rice. This was at 9am. I really hope they improve.
Stayed 2 nights in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
No problems with it ...............................
Stayed 5 nights in Dec 2019

2/10 Terrible

Verified traveller

Stayed 3 nights in Jun 2019

10/10 Excellent

Verified traveller

Stayed 2 nights in May 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2019

8/10 Good

Marianne

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 7 nights in May 2019

8/10 Good

Ruiping Genevieve

Liked: Staff & service, property conditions & facilities, room comfort
Great service and comfortable experience
Fantastic service, superb standard of room (we were upgraded to a suite), decent breakfast and great location given the price. Porters were super friendly and the concierge staff were very very helpful and kind. The only thing, unfortunately, was that the hotel was experiencing a (one-off, we were told) failure of their hot water pipe on the last night we were there. This was apparently triggered during the Holi festival when many guests took more showers than often, draining the hot water supply and also somehow leading it to become murky over the subsequent three days. But we noted hat this was an infrastructural issue out of the hotel’s control and had happened to other hotels in the area too. To make up for the difficulties faced, the very kindly manager Bhuwan offered us a complimentary ride to the airport the day we left - a move that was well appreciated.
Stayed 4 nights in Mar 2019

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2019

10/10 Excellent

Jafar

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
in Thamel itself. Easy to access shops. Upgraded room. Nice and neat.
Stayed 1 night in Jan 2019

10/10 Excellent

AHL

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Big rooms, clean, comfy beds, heating, friendly and helpful staff and good breakfast! Great value for money!
Stayed 1 night in Mar 2019

8/10 Good

Sally

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location in Thamel
Hotel is well located in Thamel, and the staff are really helpful. Breakfast a choice of fresh fruit, cereals, pastries etc or hot local food. They also make fresh omelettes for you. We ate in the hotel restaurant one night and thouroughly enjoyed it, also the Chinese just up the road is nice Room was clean and bed comfy, with a tv with some English channels. Be warned Nepal is really dusty as you are walking around, so bring a scarf or something to cover your mouth! Thamel is noisy pretty much all day and night - traffic horns, dogs barking and loud music from the bars across from the hotel, so bring some earplugs. By English standards I would say this is a 3 star
Stayed 5 nights in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff: sweet, friendly, helpful, great disposition and eager to assist. Rooms were spacious and clean. Location unbeatable in the heart of Thamel. The only problem with the property is the proximity to a bar open until late and playing live music.
Stayed 1 night in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2019

10/10 Excellent

Mary Jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A wonderful hotel, great service. Close to all shopping.
Stayed 3 nights in Feb 2019

10/10 Excellent

Navin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable
Clean and comfortable room, Helpful and friendly staff. Hotel manager Bhuvan helps us to organise our Nepal tour. Only disappointed regarding food was not cooked well in restaurant,
Stayed 1 night in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful and always had a ready smile. The breakfast provided was more than adequate and they even made masala chai. The location of the hotel was excellent as it was in the middle of everything. The hotel room was more than spacious; admittedly they did upgrade us to the junior suite. I would certainly return to this hotel upon my next visit. Namaste 🙏
Stayed 6 nights in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel close to the main area in Thamel with many shops around. Breakfast was also good, Staff very pleasing. Overall would definitely recommend this hotel.
Stayed 4 nights in Dec 2018
Response from Dipesh on 11 Jan 2019
Thank you for your kind words about our services. Our entire team is dedicated to serve you with the best in class services. We definitely look forward to welcoming you again. Best Regards Hotel Buddy

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The property needs a total renovation. This is between two to three stars.. a joke to call it four stars.
Stayed 1 night in Dec 2018
Response from Dipesh on 6 Jan 2019
Dear Valued Guest, We appreaciate your valuable feedback about our property. We are really surprised to see such comments by you as a egoestic response about the property. We really look forwrd to welcoming you again with improved facilities to make you satisfied. Best Regards Hotel Buddy

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome stay at hotel buddy
Comfy bed, very clean, helpful and friendly staff, good location.
Stayed 2 nights in Dec 2018
Response from Dipesh on 3 Jan 2019
Dear Valued Guest, Thank you for your kind words about our services. Our entire team is dedicated to your best services as always. Your satisfaction is our paramount concern. We look forward to welcoming you again. Best Regards Hotel Buddy

10/10 Excellent

Verified traveller

In a great area, close to food hotspots and markets
Stayed 1 night in Dec 2018
Response from Dipesh on 30 Dec 2018
Dear Valuable Guest, Thank you for your kind appreciation about our prime touristic location. We are really dedicated to your satisfaction while staying with us. We look forward to welcoming you again. Best Regards Hotel Buddy

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff, prompt room service and clean rooms with comfortable bedding.
Stayed 4 nights in Nov 2018
Response from Dipesh on 18 Nov 2018
Dear Guest, Thank you for your valuable time and effort to write about our services. Our entire team is really grateful to you. We look forward to welcoming you again for your visit in Kathmandu. Best Regards Hotel Buddy

6/10 Okay

Verified traveller

Stayed 1 night in Nov 2018
Response from Dipesh on 17 Nov 2018
Dear Guest, Thank you for your time and effort to review your stay with Hotel Buddy. We are surprised to see 3 on 5. We are sorry about any inconviniences. We also look forward to welcoming you again with all the upgraded services as per your requirements. Best Regards Hotel Buddy

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
The service was excellent! Good location. Comfortable room.
Stayed 4 nights in Nov 2018
Response from Dipesh on 11 Nov 2018
Thank you for your trustworthy words of appreciation about our property. We are dedicated to meet your satisfaction and expectation while working with us. We look forward to welcoming you again. Best Regards Hotel Buddy

10/10 Excellent

Judith and Colin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendliest hotel on the planet!
We loved our stay at Hotel Buddy, probably the friendliest hotel we have stayed in during our travels so far (and we've been travelling non-stop for 3 months!). Don't be put off by the street outside, which looks a little unappealing, the hotel is fabulous and excellent value for money. ALL staff were amazingly polite and professional from the cleaners to the restaurant staff to the wonderful gentleman on the travel desk. If you are planning on a visit to Kathmandu, stay here! #thenaughtonnomads
Stayed 4 nights in Oct 2018
Response from Dipesh on 11 Nov 2018
Dear Judith and Colin, Thank you for your valuable moments to express your truthful experiences staying with Hotel Buddy. We are welcome for your next visit with us. In the mean time please feel free to contact us anytime with your queries regarding any issues in Nepal. We can assist with anything for you. Our entire team is grateful for your stay with us. Best Regards Hotel Buddy

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent customer service, very welcoming, clean rooms
Stayed 6 nights in Sep 2018
Response from Dipesh on 30 Sept 2018
Thank you for you kind response. We are really grateful for your kind response. We look forward to your valuable presence once again. Best Regards Hotel Buddy

10/10 Excellent

Leo, Costa Rica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Service in Hotel Buddy is of a whole new level, we've never experience such a delight of customer service before, love this people. They even hooked us up with sim cards and advise of good sightseeing places without a need of tour guides or extra expenses. Free pickup from airport as well with our names!
Stayed 1 night in Sep 2018
Response from Dipesh on 15 Sept 2018
Dear Leo, Thank you for your kind words about our services. We will be waiting for your next arrival and hosting you with better facilities. We appreciate your valuable time and efforts to write this review. Best Regards Hotel Buddy

10/10 Excellent

John, Sydney, AUSTRALIA.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel in the heart of Thamel
Very friendly and family like atmosphere. The management and staff always attended to my needs with real concern. The hotel accommodation itself far exceeded my expectations. Good quality food at the restaurant at very reasonable prices. Prem at the travel desk is very knowledgeable and managed to organise my day trips with ease and at prices lower than what I was quoted outside of the hotel. My trip from Kathmandu to Pokhara by road was exciting and the views breathtaking but the next time I will choose to fly. This was my first visit but definitely not the last. Looking forward to going back.
Stayed 4 nights in Aug 2018
Response from Dipesh on 4 Sept 2018
Dear John, Thank you for your kind review about our hotel. We appreciate your time and effort on writing about us. We look forward to welcoming you again for your next stay. Best Regrads Hotel Buddy

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel close to Shopping & restrant area
Nice Hotel close to Shopping & restrant area. Confortable to stay, and web site information was easy to understand.
Stayed 1 night in Aug 2018
Response from Dipesh on 1 Sept 2018
Thank you for your appreciation. We look forward to welcoming you agiain for your next stay with us. Best Regards Hotel Buddy

10/10 Excellent

Ryan, Mumbai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean nice hotel in the center of Thamel
Great experience with friendly professional staff and lovely clean rooms with great amenities at an affordable price.
Stayed 3 nights in Mar 2018
Response from Dipesh Sapkota on 21 Mar 2018
Dear Mr. Ryan, Greetings & Namaste from Hotel Buddy!! Pleased to know that your stay were comfortable & lovely with us. Thank you very big for your kind comments about Hotel & Staffs. We hope to see you again at our premises. Thank you & kind regards, Hotel Buddy Team!!

8/10 Good

Mahesh, BANGALORE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, breakfast is limited
Nice hotel in the central but congested area of Thamel. Rooms are clean and nice very comfortable. Staff were nice, only negative point is breakfast has limited options..
Stayed 1 night in Jan 2018
Response from Dipesh Sapkota on 10 Jan 2018
Dear Mr. Mahesh, Greetings & Namaste from Hotel Buddy!! Thank you for your kind words about hotel & staffs, really appreciated. In regards to breakfast limited options, we will definitely work on it and do the needful. We hope to see you again at our premises. Wish you a nice day further!! Thank you & kind regards, Dipesh Sapkota

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay at Hotel Buddy!
The staff and accommodations at Hotel Buddy were excellent. They went above and beyond in their service. When we checked out, we forgot a gift my son was given by a family member in Nepal. We called from the taxi, they found it and they sent someone to meet us. We went home with the gift and got to the airport in time.
Stayed 2 nights in Dec 2017
Response from Nilima on 9 Jan 2018
Thank you for your kind words. We will always be here at your assistance with the best in class services to assure your satisfaction while staying with us. Look forward to welcoming you again . Best regards Hotel Buddy

8/10 Good

David & Malika, Dubai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel ,great location
Great experience, the hotel stuff were very nice and helpful, arranged for us a memorable experience ( cable car to see a breath taking view of the Himalayan mountains , and a Nepali dinner show) THANK YOU .
Stayed 3 nights in Nov 2017
Response from Dipesh Sapkota on 5 Dec 2017
Dear David & Malika, Namaste & Greetings from Hotel Buddy!! Thank you so very big for your kind comments about Hotel Buddy & Staffs. We are pleased to know that your stay with us were comfortable and you enjoyed. We hope to see you again at our premises. Thank you & kind regards, Hotel Buddy Team

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
GREAT Hotel: clean,comfortable, but expensive food
This hotel which is less than a year old is CLEAN and COMFORTABLE and a great value for rooms - unusual for Kathmandu. Superb location in Thamel, although ALL hotels in KTM are noisy. Loved the rooms. Service is good too, BUT only problem is food in Hotel restaurant is unusually expensive. B'fast is average too. If you plan to eat outside (many restaurants close by), then I can highly recommend it.
Stayed 2 nights in Nov 2017
Thank you for your kind words.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
スタッフさんが親切でフレンドリーで安心しました!お部屋も綺麗で広々として快適! 立地ベスト!また泊まりたいホテルです!
Stayed 5 nights in Oct 2019
Response from Hotel Buddy on 17 Nov 2019
Dear Guests, Thank you for good response & staying with us. Regards HOTEL BUDDY TEAM

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
Stayed 3 nights in Apr 2019

10/10 Excellent

André

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très agréable séjour!
Très agréable séjour ; personnel souriant et accueillant; chambre confortable, petit déjeuner copieux et varié; très bien placé dans Thamel.
Stayed 4 nights in Mar 2019

10/10 Excellent

KIM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
깨끗하고 시설관리 좋고 모든면에서 마음에 드는 호텔입니다. 단점은 거의 없습니다만 딱 한가지 너무 복잡한 시내 한복판이라서 주차가 어렵습니다.
Stayed 2 nights in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Goed hotel
Goed hotel in het midden van thamel. Mooie modern ingerichte kamers, badkamers zijn een beetje outdated, maar alles is prima en schoon.
Stayed 1 night in Jan 2019

8/10 Good

Sanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Heerlijke bedden
Heel fijn hotel met behulpzame mensen. Het ligt midden in thamel, daardoor is het een beetje rumoerig maar dit is te verwachten. De bedden liggen heerlijk en het ontbijt is goed!
Stayed 1 night in Jan 2019

10/10 Excellent

Andrea, Milano

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in Kathmandu
In a city that is everything but easy, this hotel was a welcome surprise. Hotel conditions are very good and all the hotel staff have been exceptionally kind, cooperative and helpful. Many thanks! Their free private airport pickup adds even more value. Definitely recommended !
Stayed 1 night in Aug 2018
Response from Nabin on 24 Aug 2018
Thank you dear Andrea for your valuable time effort to evaluate our service during your stay with us. We really look forward to welcoming you again for your next stay. Best Regards Hotel Buddy

6/10 Okay

ALBERTO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2018
Response from Dipesh Sapkota on 21 Mar 2018
Dear Alberto, Greetings & Namaste from Hotel Buddy!! Thank you for your reviews about our Hotel. Wish we can have your feedback about the Hotel whereby we can look on it and do the needful accordingly for our Guests. We hope to see you again at our premises and will make sure you will have great services. Thank you & kind regards, Hotel Buddy Team!!