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Reviews of Greatwall International Hotel

3.5 out of 5
Greatwall International Hotel
Chibahal Street, Thamel Marg, Kathmandu, Bagmati

Reviews

7.6

Good

Rating 10 - Excellent. 4 out of 9 reviews" "
Rating 8 - Good. 2 out of 9 reviews" "
Rating 6 - Okay. 1 out of 9 reviews" "
Rating 4 - Poor. 1 out of 9 reviews" "
Rating 2 - Terrible. 1 out of 9 reviews" "

8.0/10

Cleanliness

9.0/10

Staff & service

7.6/10

Property conditions & facilities

Reviews

2/10 Terrible

Verified traveller

Stayed 1 night in Sep 2019
Response from Hotel Greatwall Team on 28 Sept 2019
Dear Juidth, Anyway, Thank you for your feedback. You haven't stay with us, and you drop the feedback.

10/10 Excellent

Sean

Great Wall
Friendly staff. Comfy rooms. Hot powerful showers. Close enough for thamel to be in your doorstep but far enough for you not to hear it
Stayed 2 nights in Sep 2018

4/10 Poor

Christopher

Liked: Staff & service
Disliked: Room comfort
Inappropriate Behavior From Management
I booked this hotel seeing all of the good reviews but this isn't going to be one of those. This was a last minute book as I needed to find a new hotel quickly. The check in was simple, the accommodations average for the price. The two young gentlemen that manned the front desk were amicable. The TV in the room had a US plug in that was not compatible with the wall outlet. Room service did not stop at my room for the three days I was there but that was nothing compared to the highly inappropriate remarks made by the hotel manager. I received messages through the hotel Facebook page saying "I like what I see, are you interested?" This was not the end of it however. Late at night I was called on my room's phone from the front desk by a deep voiced man asking again whether or not I was interested in a visit to my room. "I like very much, interested?" I am disgusted. This is no way to treat customers in a hospitality setting no matter what excuse. Had this room booked for 7 days but I left after the 3rd night due to how creepy the situation was and how uncomfortable I felt. This hotel deserves much better. Location is outstanding and the nearby bars and restaurants are fantastic but the behavior from management left a horrible feeling in my mind.
Stayed 7 nights in Aug 2018

10/10 Excellent

Kasia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in May 2018

10/10 Excellent

Kasia, Poland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is positioned in a backyard, which reduces significantly Thamel's buzz. Spacious, bright and clean room. Hot water and WIFI available 24h.Very helpful and kind staff - thank you!
Stayed 3 nights in May 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Good hotel. Great stay. Neat and clean. Helpful staff. Good location. Liked it very much. Will stay again.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ホットシャワーと清潔な室内に感動
タメルのメインストリートを北に少し移動した路地裏にあります。 12月の滞在でしたがどの時間でもホットシャワーが使えました。（周辺の同価格のホテルは、ソーラー式のため天気が悪い時は水になります。） 室内も清潔でトイレもきれいです。空港へのタクシーの手配などにも対応しています。
Stayed 2 nights in Dec 2019
Response from Surendra on 15 Dec 2019
Dear guest We are pleased to see such inspiring comment and hope we can serve more better in coming days.Hope to see you in our hotel in near future.

6/10 Okay

diana

Liked: Cleanliness, staff & service
La habitación no luce como en la foto, servicio bueno!!! Para estar una noche esta bien.
Stayed 1 night in Oct 2018

8/10 Good

nana

Liked: Staff & service
Disliked: Cleanliness
タメル地区のど真ん中
安価な値段で個室に泊まれる、コストパフォーマンスの良いホテルです。 ただ、写真のような綺麗な雰囲気ではありません。 設備はやや古いですが、感じの良い従業員が多く、快適に過ごせますのでお勧めします。
Stayed 8 nights in Jul 2018