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"Exceptional hotel, great to stay, great meal and great front desk service. Staff are very friendly and eager to assist. Will return to stay for sure!"

"Clean, welcoming, very nice onsen experience."

"Great friendly and professional staff, very clean hotel with a great breakfast. Thank you, Tyler"

"The room is spacious and offers a beautiful view of the lake. The customer service is attentive and thoughtful. As for the meals, there is an impressive variety of dishes, most of which are delicious—especially the botan shrimp, yellowtail, and the steamed egg custard with nodoguro. In addition, the breakfast exceeded my expectations and was the best I’ve had across my past ten ryokan stays. You can tell the differences through their careful selections of food ingredients. Excellent "

"Not bad "

"Excellent service and Onsen experience, shuttle service to Kaga Onsen station, good location, "

"Great place to stay near the train station. The staff were nice and there are a lot of free amenities offered. It was quiet, we could not hear any street traffic. Would recommend this hotel. Only recommendation is the clothes dryers didn’t really dry. Dried for 1.5 hours and they were still wet. Maybe this is just Japanese dryers?"

"The Hotel it's nice, needs updates, but still comfortable. The staff was amazing. Super friendly and helpful. What a pleasure to be there. The restaurants have good food too. "

"The facilty is old & the room smelled of cigarettes, but everything else was wonderful. If looking for authentic Japanese experience (for the working and middle class Japanese) this is a very good experience. Dinner and breakfast buffet was really good. However there's little to do around the lake, unlike Yamashiro ir Yamanaka onsen area. "