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"Very clean property! The room was massive. It was like staying in a personal spa. Hot spring bath and sauna were also very clean."

"This place was amazing! The half board dinner was incredible, the location was stunning. The mineral hot spring was just what I needed after days of traveling. Would absolutely recommend this spot to anyone and can’t wait to come back!"

"Staff very friendly! Spend the extra money for the onsen in the room and for the buffet dinner! They are both worth every penny! We can’t wait to go back. The only downside was the bed/futon and bean pillows. The bed and pillow was uncomfortable and my husband didn’t like the futon and he sleeps on the floor every night. The “Las Vegas” was ok but many machines were down. Loved the pipe organ!!"

"The reception staff were very friendly and helpful though their English is very limited. They seek to please. Breakfast and dinner buffets were tasty and of good quality ingredients, items were always stocked. Large onsen facilities, it never felt crowded. "

"Clean room. Loved the toilet and shower. Food options were excellent. "

"Friendly staff, nice facilities "

"5 minute walk from the train / bus stations, shopping and dining, groceries and coin laundry. Clean room, friendly polite staff. Included breakfast not great."

"Very comfortable bed. Spotless room. The walk up the hill is a little challenging (but do-ble) and we saw taxis. "

"I stayed at the Ritz-Carlton Nikko recently and honestly, it was one of the best hotel experiences I’ve ever had. The location alone makes it worth the trip — right on Lake Chuzenji, with the mountains and waterfalls of Nikko all around. It feels super peaceful and completely different from the city vibe of Tokyo. Rooms The rooms are huge by Japanese standards and beautifully designed. Think modern but with lots of Japanese touches — sliding doors, deep soaking tubs, and big windows that frame either the lake or the mountains. Mine had a lake view and waking up to that every morning was amazing. Food Food was excellent. Breakfast had both Japanese and Western options (the Japanese one was really special). Dinner was pricey, but the kaiseki course was worth it for the experience. If you want something lighter, there are cafés around the lake too. Onsen & Spa This is where the hotel really stands out. The onsen (hot spring) is incredible — both indoor and outdoor baths with natural hot spring water. Sitting outside in the hot bath while looking at the mountains was pure magic. Service super professional, but also warm and friendly. They remembered small details about preferences and made everything feel easy. Special thanks to Alex, Marek and Tiff. Overall If you’re heading to Nikko and want to splurge, this is the place. It’s not cheap, but it feels like an experience rather than just a hotel stay. Perfect for a co"