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Reviews of Hotel Hemala

3 out of 5
Hotel Hemala
No.9,Police Lane Street, Karur, Tamilnadu

Reviews

7.4

Good

Rating 10 - Excellent. 1 out of 3 reviews" "
Rating 8 - Good. 1 out of 3 reviews" "
Rating 6 - Okay. 0 out of 3 reviews" "
Rating 4 - Poor. 1 out of 3 reviews" "
Rating 2 - Terrible. 0 out of 3 reviews" "

8.6/10

Cleanliness

8.0/10

Staff & service

4.0/10

Amenities

8.6/10

Property conditions & facilities

4.0/10

Eco-friendliness

Reviews

4/10 Poor

Paul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Wifi was terrible and had to pay extra for breakfast even though it was included in my booking I will not stay there again
Stayed 2 nights in Jul 2022
Response from Hotel Hemala on 30 July 2022
Dear Guest, Thank you very much for choosing to stay with us and sharing your feedback. Please accept my sincere apologies for the experience you had during your stay with us. We are looking into the matter. Your valuable feedback will guide us in the right direction to be able to provide a truly delightful experience to our guests. I am disappointed that we fell short this time, but I hope you will give us further opportunities to serve you better.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
decent
room is clean and large with good choice of cable. Wi-Fi can be sporadic. Water does not seems to get too hot during peak hours. service staffs a little clueless, can be improved, friendly but not as organized as more sophisticated hotel. but pls level set this against the neighborhood and town this hotel is in. I will still use it again if I need to be in that part of town.
Stayed 4 nights in Dec 2017
Response from Bookingsmaker.com on 4 Mar 2022
Dear guest, Thank you for the time to write this review, We shall take corrective measures and assure you of a great experience the next time you visit us. The entire team thanks you for staying with us and we look forward to welcoming you back. Warm regards, Reservations team.

10/10 Excellent

Kristian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good rooms for the money!
Really nice rooms!
Stayed 2 nights in Feb 2018
Response from Suryaprakash on 9 Mar 2018
Dear Mr. Krishnan, Thank you for spending your valuable time to give us your positive review. This will help other guests to chose our hotel for their next stay in karur. Please come visit us again.