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Sheraton Kansas City Hotel at Crown Center

4.0 star property
Travelers enjoy the outdoor pool at Sheraton Kansas City Hotel at Crown Center, along with convenient valet parking and express check-out near iconic landmarks.

Choose dates to view prices

The Sheraton Kansas City Hotel at Crown Center is steps from the Hallmark Visitors Center. Guests enjoy on-site shopping, an outdoor pool, and helpful staff. Free WiFi in public areas, dry cleaning services, and proximity to Liberty Memorial ensure a comfortable stay.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Pet-friendly
  • Air-conditioning
  • Gym
The current price is AU$387
includes taxes & fees
26 May - 27 May

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About this property

Sheraton Kansas City Hotel at Crown Center

  • Upscale hotel near Crown Center
  • Located close to Hallmark Visitors Center and Liberty Memorial, Sheraton Kansas City Hotel at Crown Center provides a corner/local shop, shopping on-site and a hair salon. Stay connected with free WiFi in public areas, and guests can find other amenities, such as dry cleaning/laundry services and a bar.
  • You'll also enjoy the following perks during your stay:
    • An outdoor pool, along with sunloungers
    • Limo/town car service, full breakfast (surcharge) and valet parking (surcharge)
    • An electric car charging station, express check-out and 15 meeting rooms
    • Concierge services, a vending machine and a 24-hour front desk
    • Guest reviews give good marks for the helpful staff
  • Room features
  • All 720 rooms offer comforts such as air conditioning, as well as thoughtful touches such as late-night room service and safes.
  • Other conveniences in all rooms include:
    • Recycling and LED light bulbs
    • Bathrooms with shower/bath combinations and free toiletries
    • 55-inch Smart TVs with Netflix, Hulu and streaming services
    • Mini fridges, on-request microwaves and free infant beds

Awards and affiliations

  • Eco-certified property
  • This property participates in Green Key Global – a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 5:30 AM
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 50.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Pets cannot be left unattended

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 33.29 per night.
Free cots are available on request at the property

Payment types

Important information

Optional extras

  • Fee for full breakfast: from approximately USD 22 per person
  • Fee for in-room wireless Internet: USD 14.95 per day (rates may vary)
  • Fee for in-room wired Internet: USD 17.95 per day (rates may vary)
  • Covered self-parking fee: USD 33.00 per day (in/out privileges)
  • Valet parking fee: USD 45.00 per day (in/out privileges)
  • Pet fee: USD 50.00 per accommodation, per stay
  • Service animals are exempt from fees
  • In-room microwave fee: USD 28 per night
  • Rollaway bed fee: USD 33.29 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 5:00 AM to 10:00 PM
A car is recommended for transport to and from this property
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Sheraton Kansas City Hotel at Crown Center have a pool?

Yes, this property has an outdoor pool. Pool access is from 5:00 AM to 10:00 PM.

How much does it cost to stay at Sheraton Kansas City Hotel at Crown Center?

As of 21 May 2026, prices found for a 1-night stay for 2 adults at Sheraton Kansas City Hotel at Crown Center on 26 May 2026 start from AU$387, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Sheraton Kansas City Hotel at Crown Center pet-friendly?

Yes, this hotel allows dogs (limit 2 total). There's a fee of USD 50.00 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Sheraton Kansas City Hotel at Crown Center?

Self-parking is available for USD 33.00 per day. Valet parking is available for USD 45.00 per day.

What time is check-in at Sheraton Kansas City Hotel at Crown Center?

Check-in start time: 4:00 PM; check-in end time: 5:30 AM.

What time is check-out at Sheraton Kansas City Hotel at Crown Center?

Checkout is at noon.

Where is Sheraton Kansas City Hotel at Crown Center located?

Located in Crown Center District, this hotel is within a 15-minute walk of Hallmark Visitors Center and Liberty Memorial. Crown Center and T-Mobile Center are also within 1 mi (2 km). Union Station Tram Stop is 6 minutes by foot and Crossroads Tram Stop is 11 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.4

Very good

9.0

Cleanliness

9.2

Location

8.8

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 556 out of 1002 reviews
Rating 8 - Good. 224 out of 1002 reviews
Rating 6 - Okay. 109 out of 1002 reviews
Rating 4 - Poor. 68 out of 1002 reviews
Rating 2 - Terrible. 45 out of 1002 reviews

Reviews

Verified

10/10 Excellent

Marcia

Liked: Cleanliness
Beautiful, quiet, close to activities, restaurants, and shopping! A perfect stay for a Spring Break getaway!
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Zachary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Couldn’t have had a more enjoyable stay! From check in to the very nice room on the 39th floor to the nice bar & food options! Will stay here again!
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Allie

Liked: Cleanliness
The staff were so helpful and our suite was excellent! Very clean and spacious!
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Maureen

Liked: Cleanliness, amenities, property conditions & facilities
Courteous staff, spotless room, comfortable beds
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful area. Liked the way buildings were connected be enclosed walkways. Room was clean and staff was friendly and helpful!
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Lara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing!
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Katrina

Liked: Cleanliness, property conditions & facilities
The front desk worker was very friendly! The room is nice & clean!
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Joshua

Liked: Cleanliness, amenities, property conditions & facilities
Abby at the front desk was quick, courteous & professional. The room was clean & exactly what we were hoping for. Our daughter loved the view!
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Carlethia

Liked: Cleanliness, property conditions & facilities
Spacious clean room and gracious staff. Suggestion: Benches I the LINK for people to rest on as they are tracking to the other hotel.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Colleen

Liked: Cleanliness, property conditions & facilities
Lobby was beautiful! Room was very comfortable. Staff very friendly!
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Cena Elizabeth

Liked: Cleanliness, amenities, property conditions & facilities
Cleanliness, very professional staff, clean common areas. Catered food services were great. Loved the Starbucks coffees and Teavana tea selections!
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities
Remarkable experience from checking in, parking, late night food service after a concert, and a quiet dark to a comfortable room for the night.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, property conditions & facilities
Very quiet and clean
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay

Quick and easy check in. Room nice and clean.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Saundra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very relaxing stay with beautiful views!
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Devon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely Hotel

We stayed at this hotel 10 years ago for our wedding night and again for anniversary. They are so kind and generous to offer us an upgrade for the occasion. The room service was delicious and the room was impeccable. Love this hotel!
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Katrina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, nice amenities & location.
Stayed 2 nights in May 2024
Verified

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel for conferences, the staff is very helpful. Great location.
Stayed 3 nights in Mar 2025
Verified

10/10 Excellent

Tyler

Enjoyed our stay

Clean, great room service, wonderful breakfast
Stayed 1 night in May 2024
Verified

6/10 Okay

Sarah

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
The staff was great, very friendly. Our room had hair left in the tub and around the toilet, which as a bit gross. We were close to shopping, food, & tons of entertainment. The KC Streetcar was close, so we could get downtown easily.
Stayed 2 nights in Oct 2025
Verified

6/10 Okay

Dennis

The staff was fine (except the restaurant/bar). The amenities much less than expected. There was a single restaurant/bar ("spectators"). I am not sure they opened for breakfast. Service was slow. Staff appeared desultory.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great food, service and convenience from road
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Sonya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Easily accessible.
Stayed 7 nights in Mar 2025
Verified

10/10 Excellent

Terri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful service, clean rooms, great beds, quiet, walkable area with lots to do and the streetcar is nearby to take you places as well. Loved it!
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Lea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay for Crown Center events! Lovely rooms and views of KC.
Stayed 1 night in Aug 2024