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"Staff was super helpful "

"I had a room with view on volcano. It was great on morning time. There was possible to open narrow window to get some fresh air. Room was clean. I was on paid buffet breakfast. Great variety of dishes. "

"This hotel is in an excellent location opposite Kagoshima chuo train station. We had an amazing view of Sakurajima volcano from our room on the 13th floor. The hotel is very comfortable with an excellent buffet breakfast. I would definitely stay here again!!"

"I believe because of the way the shower spaces are designed, mold collects easily. My first room had mold on the shower floor, doors, shutters (not sure why they chose to have the shutters inside the shower) and caulking. They were kind enough to move me to another room, which had much less mold. The walls have scuffing and the floors show a lot of signs of wear. However, the lobby space is nice and the location is great - easy to walk to the ferry terminal and the airport bus is right outside. It’s also only like 15-20 minute walk to the train station. But I found I couldn’t fully relax due to the state of the room."

"As always, it’s great location for everything. Almost no need to go outside to access many things on especially rainy days, JR station, shopping stores, restaurants, convenience store…"

"The facility is clean and modern. Staff is friendly and strained attained. Breakfast is limited with western style but lots of Japanese. I am hoping this can be improve. The location is fantastic though parking is a little inconvenient considering it is in the central of the city, it is acceptable."

"Although the room is old but the amenities are new and well maintained, food is excellent. "

"I left my ipad in the bathroom of my room at Richmond Kagoshima Kinseicho. I wrote them via Expedia’s “contact property” still waiting for their reply. Kindly inform them as i made my booking through Expedia (this link) including all my hotel bookings from Apriil 6-16 2026. Anna Gonzaga April 12,2026"

"Everything in the room worked well, and there was a 7/11 right next door. Nice view of Sakura-jima from my room, too. Definitely recommended!"