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"This is a nice hotel to stay in and it’s location is great."

"Spa was very clean "

"A nice place to rest, connect with people, and enjoy local tours around Nakatsugawa!"

"Lovely hotel and very friendly staff. Its annoying that they don't provide daily housekeeping etc. sheets dont need to be changed but I expect a hotel to clean the bathroom and make the bed."

"An amazing experience and stay! We spent two nights in the ryokan and it was a highlight of our trip. The food is exquisite and we were served an array of traditional, creative and beautiful dishes which we very much enjoyed. The staff are so friendly and welcoming and did everything to make our stay relaxing and comfortable. They also offered us transfers to the nearby beautiful Majome-Juku from where we walked along the Nakasendo trail and experienced the stunning Japanese countryside and traditional crafts. We also went in the onsen and had in house massages which were amazing. If we’re ever lucky enough to come back to Japan we will certainly be staying again!"

"Clean, comfy, parking easy, staff nice"

"It is a big hotel with lounge, fireplace and a large reception waiting area. Staff were friendly and onsens good! The buffet breakfast and dinner were great; with local selection as well as western. If you like to drink, there are beers, sake and wine too. "

"Staff were very friendly. The Kaiseki dinner and breakfast were very good!! One of the best onsen I enjoyed. It has many pools with different massage points. One of them has herbal health effect. Awesome! "

"Staff was great, room was clean… A pleasant stay altogether. "