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"Amazing place with amazing warm helpful caring stuff in a terrific location in Fez. Can’t recommend enough."

"Great gym, room was dated, curtains didn't work, and there was sitting water on the balcony that made the smell terrible. The fragrance they pump in the lobby is extremely overpowering, if have to hold my breath or I would sneeze. Breakfast was great and staff we very nice!"

"A gem. Super friendly and accommodating staff."

"Very disappointing experience at Zephyr Ifrane. We stayed one week in a two bedroom suite with our family and the apartment was completely invaded by ants everywhere: kitchen, bathroom, living room and even the beds, which made it impossible to sleep. A chemical treatment was applied once but the ants returned the next day even worse. Housekeeping was almost nonexistent. Our suite was cleaned only once during the entire week and we constantly had to ask for basic items. For a family of five we were given only two towels and one small soap per day. When the room was finally cleaned, the dirty towels, blankets and garbage were left at the entrance of our suite for four days, attracting cats and insects and creating a terrible smell. The receptionist was kind and helpful, but the manager was never available during our entire stay and no apology or commercial gesture was offered despite these serious hygiene issues. Never again. This place should be avoided."

"Great Riad in Fez."

"I spent three nights in this hotel, which was first built in the 14th century (I was told). I appreciate the room upgrade they offered. The upgraded room (a suite) is located on the 1st floor. It is a huge, very clean room with a flight of stairs inside. Both the dressing room and the bathroom/toilet can only be reached via the stairs. The problems are that the stairs were based on the original structure built in the 14th century, meaning the height of each step is not even. And, my wife has bad knees, and she struggled mightily going up and down each time she needed to use the loo. Sadly, they were fully booked, and we couldn't switch back to a regular room. I appreciate the staff for upgrading us to this suite. However, be mindful of it if you, too, have knee or mobility issues. The only other issue I have is the lack of power sockets in the room. I searched high and low. There was only a single socket in the entire room. So please bring an extension cord or something. Otherwise, the interior of the entire hotel is great, clean and grand-looking."

"This property is extremely conveniently located near the blue gate"

"This was my second trip to this wonderful Riad. It is beautiful and friendly. My home base in Fes!"

"The staff here are wonderful. They helped us arrange anything we needed in terms of food and rides. They also gave us room upgrades for every member of our party which was a nice suprise. The only downside was one of the bottom floor rooms had live roaches. "