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"Never did see the gym it's upstair"

"The hotel is truly in the heart of the city. Everything was walkable to everything. I wish we had stayed here longer! We booked the family suite and it truly was incredible. They had a PS5 with limited games, but what a nice feature to keep the kids busy. And having two bathrooms was great for 4 people. Plus there was a sofa bed so you could fit 5-6 people. Welcome treats were provided which was a nice touch. Staff were incredibly helpful. Breakfast buffet (included when we went) was a mix of hot and cold items which was amazing. And the gym was amazing! It had so many machines and a small space for floor work. We only stayed one night but well worth the price! "

"Clean room, staff very friendly"

"Nice pretty room and kind staff Taxi arrangement is available Old town small roads are fun to walk The harbor is close"

"Great location, clean room, friendly staff, great breakfast. Special mention to Manuel the restaurant supervisor who was very courteous and helpful. Will stay here again."

"Poolside seating comfortable Clean decent sized pool Comfortable room Very clean"

"Our go-to hotel for stays in Chania; well maintained hotel with comfortable clean rooms, friendly staff and an excellent breakfast service with eggs etc cooked to order as well as an excellent cold buffet selection. "

"Honestly one of the worst hotel I’ve been to. The room for 3 was clearly for 2, with the 3rd person supposed to either sleep on the sofa that’s not a sofa bed, or in a tiny that’d barely fit a teenager. The staff is nice but the owner, an old lady, is the rudest person I’ve met. I asked for Tabasco and she literally told me to go and buy it myself. The breakfast is terrible, we stopped having it after 3 days because we couldn’t see it anymore. The “pool” is at best a bath tub. This is NOT a 5*, at best, best, 3*. You should avoid "

"Amazing hotel, staff were so lovely! The food is very tastey and flavourful. The pools were abit cooler but still okay to have a swim in. The rooms are amazing, the staff upgraded us and we had our own plunge pool which was a nice bonus. The spa facilities are brilliant and the massages are amazing. Will definitely be staying here again. Thank you so much!!!!"