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"They give you the spa pass to use. Food was decent "

"Room was clean, staff was super nice and helpful, spa was gorgeous, and the shops were great. Amazing experience at this hotel! If you’re looking for a Ryokan experience, this is the place to book. Food exceeded my expectations. Will book here when I visit Japan again! Can’t get enough of it. "

"Beautiful view overlooking the river. Everything super clean, and great breakfast and dinner buffet. Location is excellent, can walk all over town and easy to get to/from train station. Be aware, the onsen is not tattoo friendly, there are others in town that allow tattoos, but this is not one of them. Regardless, Highly recommend. "

"The room were nice and clean and had all needed amenities. We were picked up from the station in a shuttle bus with other hotel customers and at our arrival we were kindly greeted by staff who gave us a full tour and explanation of the property. The staff was always attentitve and kind with us. We also had dinner and breakfast included and they were delicious. Unfortunately, it was a bit too much food for us, which is a nice problem to have, but also a lot of waste. In general, everything was 10/10 and I would definitely come back and highly recommend it. The on-site onsen was also great for when you would like a late night or super early bath and have had enough of the town onsens."

"Nice traditional room with awesome baths. The outdoor baths could be a bit warmer though. But that’s just my personal opinion :)"

"Nice staff, great kaiseki, nice private onsen. Very clean. Comfortable futons. "

"We didn’t have time to eat the breakfast. But the place looks clean and the location is convenient."

"Smart hotel; it has everything one needs including rubber bands! Very comfortable stay, will try other APA hotels in future. "

"It was clean. The room is big enough. Furnitures and decor looked dated and not renovated. "