Swissotel Suites Phuket Kamala Beach

Photo gallery for Swissotel Suites Phuket Kamala Beach

Primary image
Beach nearby
Beach nearby
Waterslide
Outdoor pool, pool loungers

Overview of Swissotel Suites Phuket Kamala Beach

UNESCO Sustainable Travel Pledge

Swissotel Suites Phuket Kamala Beach

5.0 star property

4.1/5 Very good

Guests rated this property 4.1/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant
Map
100/10 Moo3, Kamala Beach, Kamala, Phuket, 83150

Explore the area

  • Popular LocationKamala Beach4 min walk
  • Popular LocationPhuket FantaSea15 min walk
  • Popular LocationTsunami Memorial3 min drive
  • AirportPhuket (HKT-Phuket Intl.)48 min drive

Choose dates to view prices

About this area

Kamala

Located in Kamala, Swissotel Suites Phuket Kamala Beach is near theme parks and near the beach. Bangla Road and Jungceylon Shopping Center are worth visiting if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Kamala Beach and Surin Beach. Travelling with kids? Consider Blue Tree and Dino Park Mini Golf. With scuba diving, snorkelling and boat tours nearby, you'll find plenty of adventures in the water.

What's nearby

  • Kamala Beach - 4 min walk
  • Phuket FantaSea - 15 min walk
  • Surin Beach - 3 min drive
  • Tsunami Memorial - 3 min drive
  • Pansea Beach - 4 min drive

Getting around

  • Phuket (HKT-Phuket Intl.) - 48 min drive

Restaurants

  • Cafe Del Mar - 4 min walk
  • Shimmer - 6 min walk
  • The Greek Tavern - 19 min walk
  • Kamala Bay Garden Resort - 20 min walk
  • IL GIARDINO - 20 min walk

About this property

Swissotel Suites Phuket Kamala Beach

5-star, family-friendly resort, walk to Kamala Beach
This resort features 2 restaurants, a full-service spa and an outdoor pool. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness centre, a poolside bar and a coffee shop/café are on-site.
Swissotel Suites Phuket Kamala Beach offers 180 air-conditioned accommodations with minibars and a safe. Rooms open to balconies or patios. This accommodation offers separate living rooms and includes sofa beds. LED televisions come with premium cable channels. Bathrooms include a shower, bathrobes, slippers and designer toiletries.

This Kamala resort provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; local, long-distance and international calls are all complimentary (restrictions may apply). Additionally, rooms include complimentary bottles of water and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis.

An outdoor pool and a children's pool are on site. Other recreational amenities include a waterslide and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Serenity Day Spa has 3 treatment rooms, including rooms for couples. Services include sports massages, Swedish massages, Thai massages and facials. A variety of treatment therapies are provided, including reflexology. The spa is equipped with a sauna, a spa tub and a steam room.

The spa is open daily. Guests under 6 years old are not allowed in the spa.

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Languages spoken

Chinese (Mandarin), English, German, Russian, Thai

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Guest accommodations are sealed after cleaning
Follows the regional cleaning and disinfection practices of Safety and Health Administration (Thailand)
Follows the standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Follows the industry cleaning and disinfection practices of GBAC STAR Facility Accreditation (global expert)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest accommodations are accessible via mobile device
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Gloves available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available through room service
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: THB 353 for adults and THB 177 for children
  • 2 restaurants and 1 coffee shop/cafe
  • 1 swim-up bar and 1 poolside bar
  • Room service available

Restaurants on site

  • Joe Kool's
  • The Cafe
  • Grab & Go
  • Baithong Thai & Seafood

Things to do

  • Arcade/games room
  • Children's pool
  • Fitness centre
  • Full-service spa
  • Outdoor pool
  • Playground

Family friendly

  • Arcade/games room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free cots/infant beds
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Fridge
  • Rollaway/extra beds (surcharge)
  • Separate living room
  • Sofa bed
  • Soundproofed rooms
  • Supervised childcare (surcharge)
  • Water slide

Conveniences

  • Ballroom
  • Banquet hall
  • Free newspapers in reception
  • Gift shop/newsstand
  • No lifts

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Pool sunloungers
  • Terrace

Spa

  • 3 treatment rooms
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage - sports
  • Massage - Swedish
  • Massage - Thai
  • Massage/treatment rooms
  • Reflexology
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • In-room accessibility (select rooms)
  • Well-lit path to entrance

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cots/infant beds
  • Rollaway/extra beds (surcharge)
  • Sofa bed

Bathroom

  • Dressing gowns
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • TV channels
  • LED TV
  • Premium channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Free tea bags/instant coffee
  • Minibar
  • Fridge

Outdoor space

  • Balcony or patio

More

  • Desk
  • Free international calls
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Safe
  • Separate living room
  • Separate sitting area
  • Slippers
  • Soundproofing
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - midnight
Early check-in subject to availability
Early check-in fee: THB 2000
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: THB 2000

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are available for THB 1300.0 per day.
Free cots (infant beds)

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: THB 353 for adults and THB 177 for children (approximately)
  • Airport shuttle fee: THB 1300 per vehicle (one way)
  • Early check-in fee: THB 2000 (subject to availability)
  • Late check-out fee: THB 2000 (subject to availability)
  • Rollaway bed fee: THB 1300.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Guests under 6 years old are not allowed in the spa

Property is also known as

Phuket Swissotel Resort
Swissotel Phuket
Swissotel Resort
Swissôtel Resort Phuket Suites
Swissotel Resort Phuket Kamala
Swissotel Phuket Kamala
Swissôtel Phuket Kamala Beach Suites
Swissôtel Phuket Suites
Swissotel Resort Phuket
Swissotel Phuket Kamala Beach
Swissôtel Resort Phuket Kamala Beach Suites
Swissotel Resort Phuket Kamala Beach
Swissotel Suites Phuket Kamala
Swissotel Suites Phuket Kamala Beach Resort
Swissotel Suites Phuket Kamala Beach Kamala
Swissotel Suites Phuket Kamala Beach Resort Kamala

Frequently asked questions

Overall score and ratings

4.1

Very good

Rating 5 - Excellent. 216 out of 612 reviews
5 - Excellent 35%
Rating 4 - Good. 267 out of 612 reviews
4 - Good 44%
Rating 3 - Okay. 86 out of 612 reviews
3 - Okay 14%
Rating 2 - Poor. 33 out of 612 reviews
2 - Poor 5%
Rating 1 - Terrible. 10 out of 612 reviews
1 - Terrible 2%

4.1/5

Cleanliness

4.3/5

Staff & service

4.0/5

Amenities

3.9/5

Property conditions & facilities

4/5 Good

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The hotel is ok for family with kid, the interior is dated, at times the music in the pool is too loud, should have more than one swimming pool, one for the kiddies and one for adult, the room bar prices is outrages.
Stayed 6 nights in Feb 2020

2/5 Poor

Disliked: Cleanliness, amenities, property conditions & facilities
Room was swept but visible dirt left on floors. Complained that shower did not drain and flooded bath when used - not fixed.
Stayed 5 nights in Feb 2020

2/5 Poor

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Basic and tired - ok ish for families, not without
Stayed 1 night in Feb 2020

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is very dedicated and efficient. Swiss Hotel in Phuket is ideal for families. The proximity from the Kamala beach is very appreciated.
Stayed 4 nights in Jan 2020

2/5 Poor

Disliked: Cleanliness, amenities
Stayed 4 nights in Dec 2019

1/5 Terrible

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not a 5 star hotel
It’s not a 5 star hotel , probably a3 star at best. Rooms shabby but the location is terrible. I was looking at a building site and the opposite view was a shanty town.. truly awful. We booked a 3 bed suite at 3k for 5 nights. When we arrived we didn’t even unpack- we demanded to be relocated to a sister hotel. We were moved but they charged us £500 for the night ( we didn’t stay there that night). The relocated hotel was much better. The hotel is not as described and the one day cancellation charge left a sour taste.
Stayed 5 nights in Dec 2019

2/5 Poor

Travelled with family and small children
Disliked: Staff & service, property conditions & facilities
Old and outdated, AC not working right, food poor, housekeeping always late in the day and often missing things (eg replacing towels and toiletries)
Stayed 5 nights in Dec 2019

5/5 Excellent

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Absolutely love that it is sucha kid friendly hotel. Ala club med. A lot of activities for children and adults. The kamala beach is within 3 mins via hotel buggy + 5 mins walk. It was a pity that the pool slides was under maintenance..so we couldnt experience that. The hotel staff was rather flexible with checkin time, as they got us our room as early as noon. Nong at the reception was helpful. The spa was also a bliss. Koi the therapist is god sent!
Stayed 3 nights in Dec 2019

4/5 Good

Liked: Staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2019

4/5 Good

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
We have a 2 bed rooms units, both rooms are quite small, however they made the space for living and dining areas. I felt that the bed rooms and the bath room should be bigger instead. The room is due for refurbishing. The unit is kept quite cleans. The chairs and side table at balcony facing pool side need to refurbish.
Stayed 3 nights in Dec 2019