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Aparthotel

Ratana Platinum Resort

4.5 star property

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Ratana Platinum Resort places guests near Kamala Beach with an outdoor pool, sun loungers, and a poolside bar. Enjoy WiFi, gym access, and full breakfast options. The 24-hour front desk offers concierge services and multilingual staff to assist at any hour.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

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About this property

Ratana Platinum Resort

  • Luxury aparthotel near Kamala Beach
  • Take advantage of a poolside bar, 2 bars and a gym at Ratana Platinum Resort. In addition to a restaurant, guests can connect to free in-room WiFi.
  • You'll also enjoy perks such as:
    • An outdoor pool, along with sunloungers and pool umbrellas
    • Free self-parking
    • Full breakfast (surcharge), a lift and ATM/banking services
    • Concierge services, a 24-hour front desk and beach towels
  • Room features
  • All 59 rooms have comforts such as air conditioning and bathrobes, in addition to perks such as free WiFi and safes.
  • Other conveniences in all rooms include:
    • Free tea bags/instant coffee and electric kettles
    • Bidets and free toiletries
    • 32-inch LCD TVs with cable channels
    • Wardrobes/cupboards, a personal chef and highchairs

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Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight

Late check-in subject to availability

Minimum check-in age - 18

Check-out

Check-out before noon

Late check-out subject to availability

Special check-in instructions

The property charges 2.5 per cent for credit card payments

Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Prior to arrival, you must complete online registration via a secure link

You will be asked to provide the property with a copy of your passport after booking

If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Check-out instructions

The host requires you to complete the following before checking out:

Return the keys

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are available for THB 250.0 per day.

Cots (infant beds) are available for THB 100.0 per day

Payment types

Important information

Optional extras

  • Fee for full breakfast: from approximately THB 350 per person
  • Crib (infant bed) fee: THB 100.0 per day
  • Rollaway bed fee: THB 250.0 per day
  • Credit card charges are subject to a surcharge of 2.5 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

Pool access available from 7:00 AM to 11:00 PM
Free WiFi in public areas has a 2-device limit

Frequently asked questions

Does Ratana Platinum Resort have a pool?

Yes, this property has an outdoor pool. Pool access is from 7:00 AM to 11:00 PM.

Is Ratana Platinum Resort pet-friendly?

No, pets are not allowed at this property.

How much is parking at Ratana Platinum Resort?

Self-parking is free at this property.

What time is check-in at Ratana Platinum Resort?

Check-in start time: 3:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Ratana Platinum Resort?

Checkout is at noon.

Where is Ratana Platinum Resort located?

Situated in the mountains, this luxury aparthotel is within a 10-minute walk of Big C Market Kamala and Kamala Beach. Hua Beach and Surin Beach are also within 3 miles (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.0

Very good

8.2

Cleanliness

7.8

Amenities

8.2

Property conditions & facilities
Rating 10 - Excellent. 9 out of 18 reviews
Rating 8 - Good. 4 out of 18 reviews
Rating 6 - Okay. 3 out of 18 reviews
Rating 4 - Poor. 0 out of 18 reviews
Rating 2 - Terrible. 2 out of 18 reviews

Reviews

Verified

10/10 Excellent

Bruck

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great hotel in a great location. My wife and I enjoyed our stay there. It has a great bar and restaurants at the roof top. My wife and I especially loved and the rooftop restaurant.
Stayed 3 nights in Jan 2025
Verified

8/10 Good

Carla

Liked: Cleanliness, amenities, property conditions & facilities, communication
Staff was excellent!!
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Nathan

Liked: Cleanliness, amenities, property conditions & facilities, communication
Roof top pool was nice
Stayed 6 nights in Mar 2025
Verified

8/10 Good

Henry

Liked: Cleanliness, property conditions & facilities, communication
friendly staff
Stayed 4 nights in Jan 2025
Verified

10/10 Excellent

Peter

Liked: Cleanliness, amenities, property conditions & facilities, communication
The prpoerty had everything that i needed. The pool is nice. The people running the show are also very nice and efficient! You can tell people enjoy working there which says something about the ownership.
Stayed 4 nights in Apr 2025
Verified

10/10 Excellent

Jason

Liked: Cleanliness, amenities, property conditions & facilities, communication
Excellent place to stay in Kamala area. It can be a little noisy from outdoors in morning but most times it’s good. Walking distance to beach, 7 Eleven and other shops
Stayed 6 nights in Feb 2025
Verified

10/10 Excellent

Louise

Liked: Cleanliness, amenities, property conditions & facilities, communication
Lovely owner who was friendly and happy to help with anything. Pool on roof was really nice but they hadn't opened the pool bar when we were there; will be a great addition when it is open. Rooms were great, and the beach/bars were in walking distance.
Stayed 6 nights in Dec 2024
Verified

6/10 Okay

Darryn

Liked: Cleanliness
Disliked: Property conditions & facilities
The roof pool is nice. Unfortunately the balcony doors do not lock.
Stayed 2 nights in Nov 2024
Verified

6/10 Okay

Warren

Liked: Communication
Generally a good stay and nice big apartment, with friendly staff. The place felt in development rather than the finished article. The gym was small and rusty weights, broken lights in the pool, the pool bar was construction and unusable. These small adjustments that would ensure its 4 star online rating.
Stayed 14 nights in Dec 2024
Verified

10/10 Excellent

Stephen

Liked: Cleanliness, amenities, property conditions & facilities, communication
I was initially disappointed in the hotel, as the deluxe room was much smaller than expected and didn't have a couch. I showed the room's picture on the hotel website to the reception desk and was told that wasn't the correct photo. Not long after I heard from the hotel manager, explaining whoever put together the hotel website made an error, but offering a free upgrade. I was impressed at his response - he was forthcoming and reasonable. I highly recommend this hotel and can't praise the premium deluxe room enough!
Stayed 3 nights in Feb 2025
Verified

10/10 Excellent

Mya

Liked: Cleanliness, amenities, property conditions & facilities, communication
I enjoyed staying at the Ratana hotel. The staff made me was very professional and friendly. I stayed a week here and I felt like I was at home due to how comfortable my stay was.
Stayed 4 nights in Nov 2024
Verified

10/10 Excellent

Mr Ryan

Liked: Cleanliness, amenities, property conditions & facilities, communication
The most welcoming and accommodating hotel ever stayed at. The staff went above and beyond to help and make our stay perfect. Nothing was too much trouble.
Stayed 11 nights in Oct 2024
Verified

10/10 Excellent

Alain

Liked: Cleanliness, amenities, property conditions & facilities, communication
All ok
Stayed 3 nights in Nov 2024
Verified

6/10 Okay

Helene

Rummen var stora och fina Sängarna var sköna Städningen var bra Frukosten ingick inte Fin pool på taket, synd att inte baren var öppen vid poolen Ett mindre hotell ca 15 minuter från från stranden, närhet till restauranger
Stayed 2 nights in Mar 2025
Verified

2/10 Terrible

Yanet

Disliked: Cleanliness, room comfort, communication

No lo recomiendo

No se ponía el seguro de la puerta (podías entrar con o sin llave), tampoco cerraba la puerta al balcón, pusimos el letrero de no molestar y aún así entraron al cuarto, nos robaron objetos personales y al momento de comunicarlo a recepción no hicieron nada. Por la noche no hay personal del hotel, pero si de queda abierto y puede entrar cualquier persona. Si tienen la oportunidad de quedarse aquí mejor desaprovechenla.
Stayed 2 nights in Dec 2024
Verified

2/10 Terrible

Uwe

Disliked: Cleanliness, amenities, property conditions & facilities, communication
Das war das schlimmste Hotel was ich in Thailand gebucht habe Es entspricht teilweise nicht der Beschreibung von Expedia. Die Bilder die abgebildet waren entsprechen nicht das Zimmer was wir gebucht hatten bei Expedia . Bilder von Economy Zimmer werden nicht dargestellt. Ich konnte mir bisher nicht vorstellen das ein Hotelzimmer kein keine Fenster hat in einen Hotel Zudem war das Zimmer klein und teilweise abgewohnt. Auf dem Tisch war eine Glasplatte darunter Schmutz und Schimmel . Im Kleiderschrank Staub und nur 3 Kleiderbügel. 2 waren belegt von den Bademänteln. Duschgel gab es nur auf Nachfrage da unser alle war. Morgens 6.00 Uhr hörte man Geräusche von der Küche von Geschirr spülen und Braten und Kochen.
Stayed 4 nights in Nov 2024
Verified

8/10 Good

Camilla

Liked: Cleanliness, room comfort, communication
Stayed 7 nights in Jan 2025
Verified

8/10 Good

Saad

Liked: Cleanliness, amenities, room comfort
Stayed 8 nights in Aug 2024