Kakanj Holidays from AU$3,768

The hotel is clean and well located, and the staff are friendly, but the hotel itself is extremely basic. It is definitely not a four-star hotel. The facilities are mediocre, and the rooms are very small. The bathrooms are cramped and uncomfortable, and the hotel does not live up to its advertised description. Although parking is advertised, it consists of street parking that is difficult to access. If you’re unlucky, you may have nowhere to park your car. I would not recommend staying here unless the price were significantly lower. It certainly does not meet four-star standards.

Apart from the staff being insanely helpful and going above and beyond for us non stop, the hotel itself wasn’t kept in the best condition. We couldn’t shower because the shower head wouldn’t clamp on properly, the toilet paper wasn’t put in the holder and it was locked, the fridge had energy drinks left in there from a previous stay, the TV wouldn’t turn on until we asked for help. There were definitely a lot of things that left us disappointed for the price we paid. However, the location was amazing! The staff were 10/10 some of the best staff we’ve ever experienced. It was the condition of the room that left us unfortunately feeling like we didn’t get our money’s worth for the night.

Karsten is the best host, supper attentive and goes above and beyond to ensure their guests best stay. The flat was beautiful and kep in immaculate condition

The staff were very helpful