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"Unfortunately I didn't book half board, so I can't comment on the meals. But the hotel is gorgeous, the hot spring baths are beautiful, and luxurious."

"とても清潔でサービスも良いホテルです。 少し残念だった事は、滞在中、２回マッサージチェアを利用しに行きましたが3台とも利用で使用できませんでした。"

"Staff were very friendly and knowledgeable. Breakfast buffet was excellent, although only regular coffee was available. Room service provided by the attached restaurant was delicious and reasonably priced. Handicapped access needs work. Steps only available at front entrance, no ramp. Highly recommend."

"Friendly staff, comfortable, clean room, good breakfast."

"Wonderful staff, delicious breakfast, clean rooms, solid wifi, perfect location right next to Shin Shirakawa station"

"Breakfast delicious and staff are friendly."

"Great accommodation "

"The hotel is a short walk from the train/bus station. The hotel inside is okay. I think the elevator compartment needs to be painted a lighter color than black though because it is hard to discern the size and how many people with luggage can fit. The room was adequate for one night. It’s too compact for more than one night though for 2 persons. The bathroom is similar to all Japanese accommodations so far — compact with a high step tub. Not any space to put your stuff so be mindful of keeping the water inside the tub. If need a place for the night, would go for it. "