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"Thia is mot a 5 star or even a 4 star experience. Overall lack of training and even sufficient staff to meet basic guestneeds. Mo healthy or really availble food. What was offered very expensive even served on poorly washed dish. Shoyld not have to pick put molded strawberries from a dish. Room was mot clean and items not working like TV. Overall shoddy eorkmanship shows in wear of guest room and spa. Someine needs to pay attention "

"The room was nasty I never took my flip flops off even in the nasty cigarette burned bathtub . The floors were really dirty too . Never back there yechhhh . The employees at desk were really nice and gave me extra towels . "

"Room and grounds were beautiful kept. All staff were extremely friendly and helpful. Spa staff and services were wonderful. Can’t wait to return for the full golf experience! "

"Everything at the Jaxon was pleasant with exception of management communication and description of sleeping arrangement. On arrival, I was unable to access the room due to a typing error of the door code. However, once I got ahold of Management by phone, they were able to unlock the door for me. It was stressful to arrive and not have it working. Then the last day, I was offered to extend my checkout time for an additional fee. I accepted and my card was charged. Just two minutes after the ORIGINAL check out time (11am) I receive a phone call stating that I should be checked out by now. Worried and confused, I called management from beach and it turns out that none of the details regarding my check out was communicated correctly. I was very frustrated that check in and check out was not a seamless process. Check room description carefully. If it mentions a “futon”, you’re literally just getting a folded, padded floor mat. See pics. Otherwise. The room and linens were clean. Appliances in working order and clean. The place needs more places to set stuff down instead of the floor AND more trash cans. Staff on site were super nice. Neighborhood beyond the gates of the hotel was super sketchy. "

"Upon arrival, the facility was very welcoming. The front desk staff was friendly and explained the check-in steps. My bed was extremely comfortable and the hot water was plentiful! "

"Na"

"Great hotel! There for Astros spring training. Close to great restaurants and close to the ballpark- Uber there- 20 minutes. There is a neat electric car (uber type) for the west palm beach downtown area that is cheap! No pool at the Hyatt but it's a gorgeous hotel!"

"Nice place"

"Property was cared for very well. The staff were really good! Very friendly. Room was clean but had an odd smell to it. Not terrible, just not fresh. "