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"This hotel made us the highlight of our Busan stay. We were treated like royalty every time we entered the hotel; the staffs were very kind to help in anyway they can. We want to thank especially Oscar Park, and his manager. Oscar went above and beyond and to make sure our stay was comfortable, with excellent recommendations to dining around the area. The weather was hot when we visited Korea. It was so nice that the hotel is attached to a huge shopping palace and duty free, we were having such a great time without feeling bored. The room is also very comfortable. Living in high end hotels many times, I have never been impressed with their amenities that I would abandon mine to use theirs. Lotte amenities are luxurious and I have been using theirs throughout this journey. Showers pressures are excellent, and additional details like soft close bathroom doors and underbed lightings really makes the hotel a great place to stay. Our family are very impressed with this hotel and there is no doubt we will book this hotel again when we visit Busan in the future. And thanks! Oscar! "

"Right next to Busan station. Plenty of food. Across the street is China Town and Texas Street. "

"This is a very good hotel! Front desk is so nice and room is super clean! I would like to recommend it "

"I would like to thank the reception gentleman (Koo, if I remember correctly) who helped to change our room to be away from the lifts as I'm a light sleeper. The hotel is only a few minutes walk from Busan station and has a few good eating places around."

"Very nice accommodations near the location for the pre-Weekend events. I would stay again. Restaurant and coffee shop downstairs, not a part of the hotel but very convenient for guests. Hotel lobby on 3rd floor. Very accommodating that they had a WOW money exchange machine in lobby. Good rates. "

"Great service. A very comfortable sray. I just wish they would update their room keys to key cards so that guests don't have to leave and retrieve the key at the desk every time they go out."

"Wonderful stay in Busan! We appreciated the early check-in, the room was clean and staff were quite nice. Beautiful view from the top level common area. Very central location, easy walking distance and public transit to lots of the main attractions. "

"Great"

"Great location, easy non person access for check in/check out. Only downside is all towels smelt off, like not sanitized"