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Gem Hotel Nusajaya

2.5 star property
Families create lasting LEGOLAND Malaysia memories before returning to a hotel where tour assistance and relaxation await just steps from the front desk

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Gem Hotel Nusajaya sits conveniently close to LEGOLAND Malaysia, offering practical amenities like laundry facilities and in-room WiFi. Travelers appreciate the attentive staff at the 24-hour front desk who stand ready to provide assistance whenever needed.

Reviews

6.0 out of 10

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Housekeeping
  • 24/7 front desk
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About this property

Gem Hotel Nusajaya

  • Hotel near Eco Botanic at EcoWorld Gallery
  • Located close to LEGOLAND® Malaysia, Gem Hotel Nusajaya provides laundry facilities. Guests can connect to free in-room WiFi.
  • Other perks at this hotel include:
    • Free self-parking
    • Tour/ticket information, luggage storage and a reception hall
    • A 24-hour front desk
  • Room features
  • All guest rooms at Gem Hotel Nusajaya include comforts, such as air conditioning, in addition to amenities, such as free WiFi and free bottled water.
  • Extra conveniences in all rooms include:
    • Bathrooms with showers and free toiletries
    • LED TVs with satellite channels

Similar properties

Courtyard
Hotel Seri Malaysia Johor Bahru
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  • Parking included
  • Restaurant
  • Air-conditioning
  • Breakfast available
6.6 out of 10, 110 reviews
The price is AU$63
includes taxes & fees
22 May - 23 May
Hotel Seri Malaysia Johor Bahru
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Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: MYR 50.00 per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

Frequently asked questions

Is Gem Hotel Nusajaya pet-friendly?

No, pets are not allowed at this property.

How much is parking at Gem Hotel Nusajaya?

Self-parking is free at this property; nearby parking is also free.

What time is check-in at Gem Hotel Nusajaya?

Check-in start time: 2 PM; check-in end time: midnight.

What time is check-out at Gem Hotel Nusajaya?

Checkout is at noon.

Where is Gem Hotel Nusajaya located?

Situated in Johor Bahru, this hotel is 1.9 mi (3 km) from Eco Botanic at EcoWorld Gallery, and within 9 mi (15 km) of LEGOLAND® Malaysia and Sutera Mall. Paradigm Mall Johor Bahru and KSL City Mall are also within 16 mi (25 km).

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Reviews

Reviews

6.0

6.8

Cleanliness

7.4

Location

6.4

Staff & service

6.6

Property conditions & facilities
Rating 10 - Excellent. 0 out of 9 reviews
Rating 8 - Good. 4 out of 9 reviews
Rating 6 - Okay. 2 out of 9 reviews
Rating 4 - Poor. 2 out of 9 reviews
Rating 2 - Terrible. 1 out of 9 reviews

Reviews

Verified

4/10 Poor

Denis

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

TERRIBLE - not more than 1 night

TERRIBLE. The walls are so thin that you can ear people speaking ( very loudly, even at 5am) at the reception. If you turn on the air condition you can also ear the very loud noise of the water in the tubes. The bathroom was clean, the room was decent. In overall, considering the price, it is fine for one night no more.
Stayed 10 nights in Mar 2020
Verified

2/10 Terrible

Verified traveller

Disliked: Staff & service, amenities, property conditions & facilities
The bath tab did not function n the staff never change the room for us and we couldn’t bath n end up to check from the room with so much of disappointments in the early morning 6 am. Already late check but they never done anything clearly very very very terrible stay
Stayed 1 night in Feb 2020
Verified

6/10 Okay

Verified traveller

Ok.ok.ok.ok.ok
Stayed 1 night in Nov 2019
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness
Fair rating hotel. Just for a good short stay. Nothing much.
Stayed 1 night in Sep 2019
Verified

4/10 Poor

Verified traveller

Liked: Property conditions & facilities
Disliked: Cleanliness
They didn't make up the room since I stay there for 2 days
Stayed 2 nights in Feb 2019
Verified

8/10 Good

Muhd

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything in the hotel is great for single occupancy, location is pretty bad as taxi is hard to come by, you have to “Grab” to get to where you want to go. Food is also hard to find as many shops around that area is closed.
Stayed 2 nights in Nov 2018
Verified

8/10 Good

Nurul Ain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall ok.. hotel still new.. clean... surrounding also bit new.. Important is 10 min from puteri harbour...
Stayed 1 night in Jun 2018
Verified

8/10 Good

Zulkifli

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Kepuasan penyedian adalah kepuasan pelanggan

Saya amat berpuas hati dari layanan Staff FO yh begitu mesra. Dan keadaan bilik yh begitu selesa. *****
Stayed 2 nights in Nov 2017
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
It is a small room. Since the hotel is still new, the toilet is clean. However, no instant drinks and kettle provided inside the room.