Exterior
Check availability

Reviews of Fives Hotel Meldrum

3 out of 5
Fives Hotel Meldrum
9, Jalan Bukit Meldrum, Tanjung Puteri, 9N, Johor Bahru, JOHOR BHARU

Reviews

8.6

Excellent

Rating 10 - Excellent. 18 out of 44 reviews" "
Rating 8 - Good. 20 out of 44 reviews" "
Rating 6 - Okay. 4 out of 44 reviews" "
Rating 4 - Poor. 1 out of 44 reviews" "
Rating 2 - Terrible. 1 out of 44 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

HONG LIAN

Liked: Staff & service, property conditions & facilities
Checked in at the wrong JB centre Fives Hotel, not aware that we booked one was Fives hotel Meldrum, do not know there r 3 Fives Hotel in JB, took a grab over to Jalan Meldrum n that is a very quiet place, have to walk very far to eatery n shopping centre, either Changi city or R n F mall
Stayed 1 night in Apr 2024
Response from Reservation Team on 15 Apr 2024
Hello Hong Lian. Thank you for sharing your valuable feedback! We’resorry that we failed to provide an experience you were looking for. We assureyou that we’ve taken a note of your mentioned points, and the concerneddepartment has been notified about the same.

8/10 Good

vincent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room Spaces is enough for party of 4 even though there only 2 of us. Beds are spacious and comfy. Most aspects are within expectations except for the lack of varieties and too little toilet paper for cases of frequent toilet trips.
Stayed 2 nights in Mar 2024
Response from Reservation Team on 4 Apr 2024
Hi Vincent, Thank you for sharing your valuable feedback! We’re sorry that we failed to provide an experience you were looking for. We assure you that we’ve taken a note of your mentioned points, and the concerned department has been notified about the same

6/10 Okay

Songsy

Stayed 1 night in Mar 2024
Response from Reservation Team on 25 Mar 2024
Dear Songsy, Thank you for sharing your valuable feedback! We’re sorry that we failed to provide an experience you were looking for. We assure you that we’ve taken a note of your mentioned points, and the concerned department has been notified about the same

8/10 Good

Eric

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and new. Helpful staff , very spacious, clean and comfortable rooms , breakfast very good . Not much sound insulation
Response from Reservation Team on 10 Mar 2024
Hi Eric, We’re glad to know that you had a great time at Fives Hotel Meldrum Do refer us to your friends and family for their next destination. Cheers!

10/10 Excellent

Yun

Stayed 1 night in Feb 2024
Response from Reservation Team on 22 Mar 2024
Hi Yun! We’re glad to know that you had a great time at Fives Hotel Meldrum. Do refer us to your friends and family for their next destination. Cheers!

8/10 Good

Jumana

Liked: Cleanliness, staff & service, property conditions & facilities
It was a pleasant stay
Stayed 1 night in Feb 2024
Response from Reservation Team on 18 Feb 2024
Hi Jumana! We’re glad to know that you had a great time at Fives Hotel Meldrum. Do refer us to your friends and family for their next destination. Cheers

8/10 Good

Manoharlal

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed the excellent reception service provided by Ms Sharifa and Ms. Rekha. Very much hospitality oriented individuals. The staff in general was very pleasant and willing to help. The room lacked a few facilities like soap at the sink to wash hands and face, no face towels were available either. Location is currently in construction area and the RF Mall was only accessible by an overhead bridge which was difficult to climb up to, especially for older people. I guess the hotel has no control over this. The dining choices in close proximity were poor. All said and done we were safe in the hotel and appreciated the cleanliness.
Stayed 2 nights in Feb 2024
Response from Reservation Team on 15 Feb 2024
Hello Manoharlal. Thank you for sharing your valuable feedback! We’re sorry that we failed to provide an experience you were looking for. We assure you that we’ve taken a note of your mentioned points, and the concerned department has been notified about the same.

10/10 Excellent

Missiana

Liked: Cleanliness, amenities
Even the room was small but they are clean ...good front desk staffs
Stayed 1 night in Feb 2024
Response from Reservation Team on 10 Feb 2024
Hi Missiana We’re glad to know that you had a great time at Fives Hotel Meldrum Do refer us to your friends and family for their next destination. Cheers!

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place to stay for a couple of nights.
Nice hotel with friendly staff. Room was well thought out with everything we needed. Cheaper than Singapore! Plenty of restaurants in nearby mall.
Stayed 2 nights in Feb 2024
Response from Reservation Team on 5 Feb 2024
Hi John, We’re glad to know that you had a great time at Fives Hotel Meldrum Do refer us to your friends and family for their next destination. Cheers!

10/10 Excellent

KANG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Reservation Team on 26 Jan 2024
Hi Kang We’re glad to know that you had a great time at Fives Hotel Meldrum Do refer us to your friends and family for their next destination. Cheers!

10/10 Excellent

Teo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A distance from city square
Not advisable to walk to city square especially the night time too quiet to walk since the hotel located at the small lane it better to do a grab . Breakfast is not nice Overall the hotel is clean and one thing they provide one roll of toilet paper for each room which is a bit too little but the staff is friendly and helpful
The front view of this hotel
Stayed 2 nights in Jan 2024
Response from Reservation Team on 17 Jan 2024
Hello, Teo! Thank you for sharing your valuable feedback! We’re sorry that we failed to provide an experience you were looking for. We assure you that we’ve taken a note of your mentioned points, and the concerned department has been notified about the same.

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A good stay
Nice stay for a solo traveler
Stayed 1 night in Jan 2024
Response from Reservation Team on 13 Jan 2024
Hi Steve, we’re glad to know that you had a great time at Fives Hotel Meldrum. Do refer us to your friends and family for their next destination. Cheers!

8/10 Good

Camilla

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel with clean and spacious rooms. Good staff service.
Stayed 2 nights in Dec 2023
Response from Reservation Team on 2 Jan 2024
Hi Camilia, we’re glad to know that you had a great time at Fives Hotel Meldrum Johor Bahru. Do refer us to your friends and family for their next destination. Cheers!

8/10 Good

Peter

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Value for money, just a bit of walk to the main shopping area.
Stayed 2 nights in Dec 2023
Response from Reservation Team on 29 Dec 2023
Hi Peter, we’re glad to know that you had a great time at Fives Hotel Johor Bahru city Centre. Do refer us to your friends and family for their nextdestination. Cheers!

8/10 Good

Ignatius Jonathan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Reservation Team on 27 Dec 2023
Hi Ignatius Jonathan, we’re glad to know that you had a great time at Fives Hotel Johor Bahru city Centre. Do refer us to your friends and family for their nextdestination. Cheers!

8/10 Good

Lee Boon

Liked: Cleanliness, staff & service, property conditions & facilities
Response from Reservation Team on 23 Dec 2023
Hi Lee Boon, we’re glad to know that you had a great time at Fives Hotel Johor Bahru city Centre. Do refer us to your friends and family for their nextdestination. Cheers!

4/10 Poor

Geunju

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Reservation Team on 16 Dec 2023
Hi Geunja Thank you for your valuable feedback! You’re most welcome tovisit again.

8/10 Good

Lawrence

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Complementary breakfast is good.
Stayed 2 nights in Dec 2023
Response from Reservation Team on 15 Dec 2023
Hi Lawrence. Thank you for your valuable feedback! You’re most welcome tovisit again.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay
Stayed here for 2 nights and had a pleasnt trip. Hotel is clean and modern.
Stayed 2 nights in Dec 2023
Response from Reservation Team on 12 Dec 2023
Hi Fives!, we’re glad to know that you had a great time at Fives Hotel Meldrum Do refer us to your friends and family for their next destination. Cheers

8/10 Good

Erickson

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great family stay
It was a great stay for my family and the breakfast buffet is just nice for the price we paid. The family room has issue on electric trippin affecting the power on of the TV set. Overall, great stay experience.
Stayed 1 night in Dec 2023
Response from Reservation Team on 10 Dec 2023
Hello Erickson. Thank you for sharing your valuable feedback! We’re sorry that we failed to provide an experience you were looking for. We assure you that we’ve taken a note of your mentioned points, and the concerned department has been notified about the same.

8/10 Good

Avni

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant Stay
The hotel was newly renovated. The rooms were clean & the beds were comfortable. The rooms had some new wood smell. Simple breakfast was provided. The staff were friendly. Overall, we had a pleasant stay. The hotel was not at walking distance to the malls. Needed to grab or cab.
Stayed 1 night in Dec 2023
Response from Reservation Team on 10 Dec 2023
Hello Avni. Thank you for sharing your valuable feedback! We’re sorry that we failed to provide an experience you were looking for. We assure you that we’ve taken a note of your mentioned points, and the concerned department has been notified about the same.

10/10 Excellent

Roy

Stayed 1 night in Nov 2023
Response from Reservation Team on 15 Dec 2023
Hi Royi. Thank you for your valuable feedback! You’re most welcome tovisit again.

10/10 Excellent

Beng Lay

Stayed 1 night in Nov 2023
Response from Reservation Team on 12 Dec 2023
Hi Beng Lay, we’re glad to know that you had a great time at Fives Hotel Meldrum Do refer us to your friends and family for their next destination. Cheers

10/10 Excellent

Xue Li

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay with Fives Hotel. Breakfast was provided and room is clean. Able to link your Netflix on TV. It’s located at the back of another hotel, took us a while to locate it. Overall it’s a great convenient place to stay as it’s quite near to Johor Checkpoint.
Stayed 2 nights in Nov 2023
Response from Reservation Team on 23 Nov 2023
Hi Xue Li, we’re glad to know that you had a great time at Fives Hotel Meldrum. Do refer us to your friends and family for their next destination. Cheers!

8/10 Good

Kam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Last minute Shopping Trip
Stayed 1 night in Nov 2023
Response from Nora Hashim on 14 Nov 2023
Hi Kam. Thank you for your valuable feedback! You’re most welcome tovisit again.

6/10 Okay

boon kee

Liked: Cleanliness, property conditions & facilities, room comfort
New but be careful what you booked
The only good point of this hotel is that it is new. The room is clean and furnishings are new. It is also not too far from JB SENTRAL train station. However I could not check in until around 4pm! And the Deluxe double room (in fact all their deluxe rooms) has NO windows! This was not stated in the hotel.com booking, which was terrible!
Stayed 1 night in Nov 2023
Response from Nora Hashim on 14 Nov 2023
Hello Boon Kee. Thank you for sharing your valuable feedback! We’resorry that we failed to provide an experience you were looking for. We assureyou that we’ve taken a note of your mentioned points, and the concerneddepartment has been notified about the same.

2/10 Terrible

John

Travelled with group
Disliked: Staff & service
During my check in time, the receptionist never given me a time frame for breakfast and when i came at reception counter at 11:00AM then there was no more breakfast and also i requested for a refund but the female staff denied me to give my refund for not giving me a breakfast service. So overall my experience in this hotel is a very poor and below my expectations.
Stayed 1 night in Nov 2023
Response from Nora Hashim on 17 Nov 2023
Hello John. Thank you for sharing your valuable feedback! We’resorry that we failed to provide an experience you were looking for. We assureyou that we’ve taken a note of your mentioned points, and the concerneddepartment has been notified about the same.

10/10 Excellent

Yuan Zhi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super value for money. Superb services by the team and great breakfast as well. Highly recommended
Stayed 2 nights in Nov 2023
Response from front office on 10 Nov 2023
Hi Yuan Zhi, we’re glad to know that you had a great time at Fives Hotel JBCC. Do refer us to your friends and family for their nextdestination. Cheers!

10/10 Excellent

ATSUSHI ARTI

Stayed 1 night in Nov 2023
Response from Reservation Team on 7 Nov 2023
Hi Atsushi. Thank you for your valuable feedback! You’re most welcome tovisit again.

10/10 Excellent

Mastiah

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place very new and nice
Stayed 1 night in Oct 2023
Response from front office on 1 Nov 2023
Hi Mastiah, we’re glad to know that you had a great time at Fives Hotel Meldrum. Do refer us to your friends and family for their next destination. Cheers!

8/10 Good

Swee Jan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reception - Was assigned a room (#213) without window...Front Desk Reception could have highlighted this upon check-in. Room - The room is clean and spacious, except that the bathroom is a little smaller than usual. Breakfast - The dining area is simple and nice, the buffet breakfast has a good variety of choices, service staff very attentive and the chef interacted with guests to explain and understand food preferences
Stayed 1 night in Oct 2023
Response from front office on 1 Nov 2023
Hello Swee Jan. Thank you for sharing your valuable feedback! We’re sorry that we failed to provide an experience you were looking for. We assure you that we’ve taken a note of your mentioned points, and the concerned department has been notified about the same.

10/10 Excellent

Kathleen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Noisy due to construction. Food accessibility was not convenient as path to City Sq was closed
Stayed 1 night in Oct 2023
Response from front office on 4 Nov 2023
Hello Kathleen. Thank you for sharing your valuable feedback! We’re sorry that we failed to provide an experience you were looking for. We assure you that we’ve taken a note of your mentioned points, and the concerned department has been notified about the same.

8/10 Good

Lester

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Okay
Hotel was modern & clean. Location suited our needs. Bed comfortable but would of preferred to have top sheet as well as doona ( personal preference) Water temperature in shower was a let down. Breakfast little disappointing as some hot items were cold. Staff a little smothering, hover over you to take away plates etc.
Stayed 3 nights in Oct 2023
Response from front office on 25 Oct 2023
Hello Lester. Thank you for sharing your valuable feedback! We’re sorry that we failed to provide an experience you were looking for. We assure you that we’ve taken a note of your mentioned points, and the concerned department has been notified about the same.

6/10 Okay

JIANG

Stayed 2 nights in Oct 2023
Response from Reservation Team on 22 Nov 2023
Hi Jiang, we’re glad to know that you had a great time at Fives Hotel Meldrum. Do refer us to your friends and family for their next destination. Cheers!

10/10 Excellent

Loo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a new hotel. Staff are friendly and helpful. The room is clean and neat. Very comfortable stay.
Stayed 1 night in Oct 2023
Response from front office on 14 Oct 2023
Hi Loo, we’re glad to know that you had a great time at Fives Hotel Meldrum. Do refer us to your friends and family for their next destination. Cheers!

8/10 Good

Jane

Travelled with family
Liked: Cleanliness, staff & service
อาหารเช้ายอดเยี่ยม โรงแรมเงียบสงบ เดินทางสะดวกด้วย grab
Stayed 3 nights in Mar 2024
Response from Reservation Team on 22 Mar 2024
สวสดไฟว! เราดใจททราบวาคณมชวงเวลาทดท Fives Hotel Meldrum โปรดแนะนำเราใหกบเพอนและครอบครวของคณสำหรบจดหมายปลายทางตอไป ไชโย!

10/10 Excellent

mee

Travelled with partner
Liked: Staff & service, property conditions & facilities
샤워실물이 잘 안 빠짐
Stayed 3 nights in Mar 2024
Response from Reservation Team on 11 Mar 2024
친애하는 Mee 님, 소중한 의견을 공유해 주셔서 감사합니다! 귀하가 원하는 경험을 제공하지 못해 죄송합니다. 고객님께서 언급하신 사항은 확인하였으며, 관련 부서에도 해당 내용을 전달하였음을 알려드립니다.

10/10 Excellent

Shu Ling

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Reservation Team on 14 Dec 2023
Hi SHU lING. Thank you for your valuable feedback! You’re most welcome tovisit again.

10/10 Excellent

YOUNG DOO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Employees were very kind and the breakfast was good.
Stayed 1 night in Nov 2023
Response from Nora Hashim on 17 Nov 2023
Hi Young Doo, we’re glad to know that you had a great time at Fives Hotel Meldrum. Do refer us to your friends and family for their nextdestination. Cheers!

8/10 Good

Grace

Liked: Staff & service, property conditions & facilities, room comfort
Budget hotel for short stay
Got confused with Fives JBCC and ended up with wrong branch. Staff said it’s a very common mistake. Room is big but no window. Water not hot enough and there’s nothing much around the area, nearest mini mart is 5min walk away unless go to the mall for supermarket. Breakfast spread is ok, local noodles and rice, salad, bread but no egg station. Overall it’s good for a short stay
Breakfast
Stayed 1 night in Nov 2023
Response from Nora Hashim on 12 Nov 2023
Hello Grace. Thank you for sharing your valuable feedback! We’resorry that we failed to provide an experience you were looking for. We assureyou that we’ve taken a note of your mentioned points, and the concerneddepartment has been notified about the same.