We do humbly apologise that the staff member on duty wasn't fast enough to open the gate for you! Our CCTV show that you waited a very short time and you didn't even climb out of car to press the intercom or the big red call button?

Thank you for your feedback the manager have been dismissed and we are busy training with the new kitchen staff. Feel free to book with us again with our new staff

Totally not true .Our walls are solid clay bricks , mortar and plastered walls .There was/is hot water all the time . all appliances was/is in perfect working order as the rooms and appliances are inspected by an outside company twice a week to verify that appliances are working .

Thanks Matthew, we hope to see you soon again...

I am sorry for your inconvenience, we did change by bringing in a room only tariff because so many guests asked for a lower price if they didn't take breakfasts therefore you paid only ZAR 595 (43 Usd) for 3 people our special (Normal price R899).(we still pay commission to travel agency) Buffet breakfast at R55 for a really big variety Hot breakfast(9 items) cold breakfast(7 items) yogurt , fruits, 6 serials, Ricofe , Jacobs, rooibos tea, five roses and 3 different juices. Considering a very basic wimpy breakfast is R40 without juice or coffee and other hotels close ask R180 and R120 breakfast I think we give a really big bargain for breakfast as well as this beautiful very clean rooms to stay! Sorry we stopped filter coffee as nobody ever used it with quality coffee like Jacobs .... we will however gladly refund your breakfast as soon as you sent us your banking details!

I am very sorry for the misunderstanding but according to the grading council meals should be open for a 3 star - one hour, 4 star 2 hours and a 4 star 4 hours. We as a 3 star do breakfast from 6h30 until 10 each morning and dinner from 18h00 to 20h00. Our bar lounge is only open for our own guest and we renew yearly our full Liquor licence so our guests can have drinks in and outside anywhere on our premises. Yes drunks do cause to much problems by waking up and knocking on wrong doors and our priority is "sleep". Our pool is and was always see through clean and anybody can go look on the xmeye cctv visitors porthole realtime if our swimming pool (Cam3) and premise is clean (Cam 1 to 32) Kitchen Cam(12) Dining room (cam17+26+31)

Dear Guest Please come again......We strife to do better every day...

Thanks M , I appreciate and we will always try our best..... Please come soon again

Thanks Nicolette You were such nice guests, hope we see you again soon......

Thanks Fethri I am glad you enjoyed your stay.......your language lol