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Reviews of Mövenpick Resort & Spa Jimbaran Bali

5 out of 5
Mövenpick Resort & Spa Jimbaran Bali
Jalan Wanagiri No. 1, Kuta Selatan, Kabupaten Badung, Jimbaran, Bali

Reviews

9.0

Wonderful

Rating 10 - Excellent. 237 out of 380 reviews" "
Rating 8 - Good. 114 out of 380 reviews" "
Rating 6 - Okay. 13 out of 380 reviews" "
Rating 4 - Poor. 3 out of 380 reviews" "
Rating 2 - Terrible. 13 out of 380 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Marika

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our lovely stay there. A perfect hotel for families to relax and unwind.
Stayed 3 nights in Mar 2024

8/10 Good

amlan, San Jose

Stayed 3 nights in Dec 2023

8/10 Good

Michael

Stayed 5 nights in Aug 2023

10/10 Excellent

Ashtabadeen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 3 nights in Jul 2023

8/10 Good

Anice

Stayed 1 night in Jul 2023

2/10 Terrible

Parwinder

Travelled with family
Disliked: Cleanliness, staff & service, room comfort
Total waste for customer service and safety!
It was a horrible experience ad such a waste of holiday and premium price paid for staying here. Just to mention a few notes: 1. Terrible customer service, rude and unresponsive staff while checking in and also during the stay. 2. My 9 yo injured by glass in the pool totally not acceptable which ruined our entire holiday 3. Breakfast buffet was a disaster with cold food, not many options and useless customer service was a total cherry on the top
Stayed 4 nights in Jul 2023

8/10 Good

Carrie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Jun 2023

10/10 Excellent

Charlotte

Liked: Cleanliness, property conditions & facilities
Movenpick was amazing!!
Stayed 6 nights in Jun 2023

8/10 Good

Vikas

Liked: Cleanliness, staff & service, property conditions & facilities
Functional. good for families.
Stayed 3 nights in May 2023

10/10 Excellent

Kaya

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing venue with plenty of dining options within the facility. Nice gym and pools and the service was impeccable! Thank you!!!
Stayed 4 nights in Apr 2023

6/10 Okay

Fei

Travelled with family, Travelled with family and small children
Stayed 1 night in Apr 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2023

10/10 Excellent

Albhy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023

10/10 Excellent

Kerryn Maree

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
A great place to stay and relax. The staff we’re very lovely.
Stayed 4 nights in Mar 2023

8/10 Good

Gabrielle, Louisville

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, excellent buffet breakfast. Wonderful pool area and access to the beach is a 10 min walk.
Stayed 3 nights in Mar 2023

10/10 Excellent

Shannon

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing
Stayed 10 nights in Feb 2023
Response from Alfi on 16 Feb 2023
Dear Shannon,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Alfian AdriansyahAssistant Director of Guest Experience & QualityMovenpick Resort & Spa Jimbaran Bali

10/10 Excellent

Joanne Kate

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

4/10 Poor

Ravi

Travelled with family and small children, Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
The property itself is OK, although the facilities seem better on paper than they actually are. The biggest challenge though is poor management. Some examples: - Check-in took more than an hour. Room not available even at 6:00 pm which is 3 hrs after the check in time. - we had booked 6 rooms. It is reasonable to assume that the hotel would be able to atleast allocate them near each other. Wasn't the case. The hotel thought it would be fine for parents and kids to stay in non-adjacent rooms. This despite a prior request for connecting rooms. - Ham and cheese sandwich at the main restaurant 'ran out'. Not sure what that even means. Next morning at the breakfast, butter 'sold out'. - while staff was courteous and friendly, they are clearly not trained properly thus creating a very uneven service experience. - No activity is available unless you book 24 hrs in advance. Hard to have a holiday that way. - There were billing and charging errors and check-out took another 45 mins. - When we escalated the various issues, the duty manager did address some of those and throw in some perks, however, some of the issues are structural and the management would be well-advised to fix them at the root. - regards theproperty itself, it's a smallish property with only 1 restaurant, not too many activities/facilities and the beach is a bit underwhelming. Food quality was middling. On the plus side, the rooms are decent, the pool is good. We would not be back at Movenpick any time soon.
Response from Alfi on 16 Feb 2023
Dear Ravi,Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Sincerely,Alfian AdriansyahAssistant Director of Guest Experience & QualityMovenpick Resort & Spa Jimbaran Bali

2/10 Terrible

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
If you are a HOTELS.COM member, do NOT book here!
I am a loyal HOTELS.COM gold member.. Upon arrival was told rudely by 3 staff members that they do not recognise HOTELS.COM membership and would not honour the benefits that come with gold membership.. no early check in or check out, no 20% off food and beverage, and certainly no upgrade (even though there definitely was availability). If you are a HOTELS.COM member.. do NOT book here. If I had known they wouldn't accept my membership, I would not have booked here.. I booked for my family because of my loyalty to the membership. I absolutely wasted money on this hotel where I should have gone elsewhere. Nobody from the hotel had gotten back to me.. so I'll continue to post on social media and YouTube until someone gets back to me.
Stayed 4 nights in Nov 2022

10/10 Excellent

Omayr

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautful amenities.
Stayed 4 nights in Nov 2022

10/10 Excellent

Chi Ha My

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My family of 4 ( husband, toddler and an 8 month old baby) stayed from Oct. 26 to Nov 7th in total. We extended our trip an extra four days becuase my son was sick but also becuase we found every comfort at Movenpik. Beginning with the staff; the entire management team especially, have treated us not only like royalties, but like family. Our family were very happy at the hotel for the very beautiful surroundings, the room and the comfort of amazing bed linens. But what made our experience at Movenpik beyond amazing were the staff. The care, the attentativeness, and the affection my children received blew us away. Especially when my 8 month old was sick, Mr. Tolah from the management team helped us arrange for a doctor to our room so that my son can be seen without having to leave the comforts of the hotel while he was unwell. They gave us the privilege to contact the mangement team directly any time day/night when we needed help. Our stay included breakfast but due to my son's condition we couldn't all go to the restaurant so we would have missed breakfast each day. However, Mr. Rain in management offered to have in-room dinning bring us breakfast each day until our son recovered. He's done so so that we wouldn't have to miss breakfast and lose out. Again becuase of my son's condition, it was necessary to isolate the children. Mr. Rain once again came to our aid and offered us room upgrades so that our children can have separation. Unfortunately, that didn't work for us so
Stayed 8 nights in Oct 2022

8/10 Good

Emaline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My overall 2 night stay here was pleasant. Staff was polite and kind, rooms were clean, breakfast was fulfilling. I did not use any pool area, but it looked great. My only negative is that every night, I would be harassed by mosquitoes in the bedroom, and I couldn’t find or get rid of it because it would disappear everytime I turned on the lights. Last, sometimes there would be an odor in the bathroom that comes and go, a sewer kind of smell. But aside from that, it’s a good family friendly resort if you have kids.
Stayed 1 night in Oct 2022

10/10 Excellent

Trena

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about this hotel was great - we chose to stay in Jimbaran for 2 days whilst we settled into Bali and this hotel was perfect for exactly that. The hotel was very clean, modern and kept in perfect condition. The rooms were spacious, lovely big pool to swim or play in and had a small gym which we could use. The breakfast had an amazing selection of both western and traditional food and all of the staff were very welcoming and friendly. The hotel restaurant was also great - lovely food and affordable cocktails. Also location was great - only 5 minutes to the beach. Overall definitely would recommend staying!
Stayed 2 nights in Sep 2022

2/10 Terrible

Sandin

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
we have stayed here in the past but this time around the service was bad and we lest earlier then expected by 3 days. staff seems lost and confused. at check in no one approached us. our bags to the room took 30min and then we had to call to ask. 2 days into the stay they said we had no money against the room even though we had given a deposit.. they only gave us 1 towel and 1 paper roll for the e toilet for a family of 3. the restaurant was to busy so there was a lack of food and took long to get restocked. all in all it lost its standard.
Stayed 5 nights in Sep 2022

8/10 Good

Panji

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It has nice features for kids, but not as complete as i thought it would. What I liked the most is the seafood dinner and the breakfast. Room quality is good and quite spacious. Didn't have the chance to try out the spa unfortunately.
Stayed 1 night in Jul 2022

10/10 Excellent

D., Palm Springs

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
I loved the convenient area and the kindness of the staff the most . I also would like to do a shout out to the IT guy Mr. Dewa who came to my rescue with my Printer issue and could not have been more helpful . Also the Driver Kadek was wonderful and got me to all my appointments on time
Stayed 4 nights in May 2022

10/10 Excellent

Gregory

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is great, close to the beach and nice restaurants like la Brasserie de Jimbaran. Very friendly and competent staff.
Stayed 1 night in Apr 2022

8/10 Good

Bryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Value for Money
Good place to stay, I really loved the view from the top floor balcony, also I must say that they have one of the largest hotel pools in Bali
Stayed 2 nights in Jan 2022

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place
Comfort place and quiet environment
Stayed 1 night in Oct 2021

8/10 Good

Paul Agung

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Nice hotel at the right price
The hotel surrounding is attractive, many restaurants and shops. It really helps guests to opt whatever they like. Check in experience is long: 15 minutes. Room is standard in size and arrangement. Nice design anyway. Some good art installation are decorating the hallway. Like them much.
Stayed 2 nights in Jun 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Feb 2020
Response from Olivier Moies-Delval on 26 Feb 2020
Dear Guest, Thank you so much for staying with us at Mövenpick Resort & Spa Jimbaran Bali recently and for taking the time to leave a perfect 5 score. We are delighted to know that you loved our lifestyle property and it sounds like you had an enjoyable experience. We sincerely hope to welcome you back in the near future for another relaxing holiday should your travel brings you back to Bali. Sincerely, Olivier Moies-Delval General Manager

10/10 Excellent

TimWalker, British Columbia Canada

Liked: Cleanliness, staff & service
The room the staff the facility and free breakfast were all great
Stayed 9 nights in Feb 2020
Response from Olivier Moies-Delval on 27 Feb 2020
Dear Mr/s. TimWalker, Thank you so much for staying with us at Mövenpick Resort & Spa Jimbaran Bali recently and for taking the time to share such a wonderful review. I am delighted to hear that overall, you loved our resort in every aspect of your experiences start from the room, facilities, and our breakfast also we are particularly grateful that you think our team provides a helpful service. We look forward to welcoming you back for another relaxing stay at Mövenpick Resort & Spa Jimbaran Bali. Sincerely, Olivier Moies-Delval General Manager

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern and without nickel and dime tactics for everything. Rooms were clean and very modern for cost.
Stayed 12 nights in Feb 2020
Response from Olivier Moies-Delval on 26 Feb 2020
Dear Guest, Thank you for choosing to stay at Mövenpick Resort & Spa Jimbaran Bali for your recent holiday. We are delighted to hear that you like our hotel and are pleased with the room you are in, as well as the cleanlines became the highlight of your stay. Thank you for sharing your review with us and we are looking forward to welcoming you again very soon. Sincerely, Olivier Moies-Delval General Manager

8/10 Good

Zahra, bahrain

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay at the Movenpick. The room was basic, we got the standard twin room, it was small, bed was average, free minibar (only one time, and only with 3 drinks). The place itself is beautiful! The pool area is beautiful and such a blast to relax around and use those bean bag floaty thingie.. the beach is a 4 minute walk, only issue is that there is no set place for Movenpick guests to sit in, so you have to bring a towel and make your own area. The food room service menu is BASIC! Nothing special. We didn’t benefit from the Expedia Gold VIP access unfortunately. They didn’t even know what that is..
Stayed 2 nights in Feb 2020
Response from Olivier Moies-Delval on 12 Feb 2020
Dear Zahra, Thank you for choosing to stay with us at Mövenpick Resort & Spa Jimbaran Bali for your recent holiday. We appreciate you taking the time to share details about your experience and your observations regarding our lifestyle property. We are glad to hear that there were many facilities to your liking, We regret to say that the beach is a public area.Your concern regarding the menu has been duly noted. We do hope to have the opportunity of welcoming you back to our resort on future travels to the island of Bali. Sincerely, Olivier Moies-Delval General Manager

8/10 Good

Harold

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Heerlijk hotel.
Heel mooi hotel en gekoppeld aan een leuk centrum met fijne en betaalbare restaurants.
Stayed 2 nights in Feb 2020
Response from Olivier Moies-Delval on 12 Feb 2020
Dear Harold, Thank you for taking the time to participate in this survey based on your recent stay at Mövenpick Resort & Spa Jimbaran Bali. We are delighted to hear that you enjoyed your time at our family-friendly resort and especially our restaurant it sounds like almost everything was satisfactory. We sincerely hope to welcome you back in the near future for another relaxing holiday should your travel brings you back to Bali. Sincerely, Olivier Moies-Delval General Manager

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 10 nights in Jan 2020
Response from Chanelle Garvey on 3 Feb 2020
Dear guest, Thank you for sharing your review on your recent stay at Mövenpick Resort & Spa Jimbaran Bali. We are pleased to hear that you had a wonderful holiday enjoying the service and facilities at the resort and we are looking forward to welcoming you again in the future. Sincerely, Chanelle Garvey Executive Assistant Manager

8/10 Good

Neil

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would stay again but needs improvement
Great hotel and would definitely stay again. Few areas for improvement are wifi was poor, money exchange booth ran by hotel kept running out of money. Breakfast finsihed at 11 but the staff starting to clear up at 10.50 even though people were still coming in to start there breakfast at 10.50
Stayed 2 nights in Jan 2020
Response from Chanelle Garvey on 22 Jan 2020
Dear Neil, Thank you for sharing your review on your recent stay at Mövenpick Resort & Spa Jimbaran Bali. We always appreciate valuable feedback as a tool of evaluation so that we can take necessary action and make improvements to better serve the needs of all in-house guests. We do hope to have the opportunity to welcome you back to our resort and trust that you will communicate any concerns you may have. Sincerely, Chanelle Garvey Executive Assistant Manager

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All are well designed to make me relaxed but very functinal
Stayed 2 nights in Jan 2020
Response from Chanelle Garvey on 10 Jan 2020
Dear guest, Thank you for sharing your review on your recent stay at Mövenpick Resort & Spa Jimbaran Bali. We are pleased to hear that you had a wonderful holiday enjoying the service and facilities at the resort and we are looking forward to welcoming you again in the future. Sincerely, Chanelle Garvey Executive Assistant Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 8 nights in Dec 2019
Response from Chanelle Garvey on 8 Jan 2020
Dear Guest, Thank you for sharing your review on your recent stay at Mövenpick Resort & Spa Jimbaran Bali. We are pleased to hear that you had a wonderful holiday enjoying the service and facilities at the resort and we are looking forward to welcoming you again in the future. Sincerely, Chanelle Garvey Executive Assistant Manager

10/10 Excellent

Peter

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2019
Response from Chanelle Garvey on 8 Jan 2020
Dear Peter, Thank you for sharing your review on your recent stay at Mövenpick Resort & Spa Jimbaran Bali. We are pleased to hear that you had a wonderful holiday enjoying the service and facilities at the resort and we are looking forward to welcoming you again in the future. Sincerely, Chanelle Garvey Executive Assistant Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely stunning and amazing property. I would definitely come back and stay longer!
Stayed 1 night in Dec 2019
Response from Chanelle Garvey on 8 Jan 2020
Dear Guest, Thank you for sharing your review on your recent stay at Mövenpick Resort & Spa Jimbaran Bali. We are pleased to hear that you had a wonderful holiday enjoying the service and facilities at the resort and we are looking forward to welcoming you again in the future. Sincerely, Chanelle Garvey Executive Assistant Manager

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great friendly service, pools were great, rooms were clean and modern and spacious.
Stayed 7 nights in Dec 2019
Response from Rudi Antoso on 31 Dec 2019
Dear guest, Thank you for sharing your review on your recent stay at Mövenpick Resort & Spa Jimbaran Bali. We are pleased to hear that you had a wonderful holiday enjoying the service and facilities at the resort and we are looking forward to welcoming you again in the future. Sincerely, Rudi Antoso General Manager in Mission

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Dec 2019
Response from Rudi Antoso on 31 Dec 2019
Dear guest, Thank you for sharing your review on your recent stay at Mövenpick Resort & Spa Jimbaran Bali. We are pleased to hear that you had a wonderful holiday enjoying the service and facilities at the resort and we are looking forward to welcoming you again in the future. Sincerely, Rudi Antoso General Manager in Mission

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Room was very clean...super loved their pillows, people were so nice and helpful...very nice ambiance...wonderful, wonderful hotel not to mention the spa...would definitely recommend 👍👍
Stayed 1 night in Dec 2019
Response from Rudi Antoso on 30 Dec 2019
Dear Valued Guest, Thank you for sharing your review on your recent stay at Mövenpick Resort & Spa Jimbaran Bali. We are pleased to hear that you had a wonderful holiday enjoying the service and facilities at the resort and we are looking forward to welcoming you again in the future. Sincerely, Rudi Antoso General Manager in Mission

10/10 Excellent

Dinesh, Markham, Ontario

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is very child friendly with lots of space for kids to enjoy sandy pool and play area. The breakfast was excellent with a number of stalls that offered good healthy selections.
Stayed 3 nights in Dec 2019
Response from Rudi Antoso on 18 Dec 2019
Dear Dinesh, Thank you for sharing your review on your recent stay at Mövenpick Resort & Spa Jimbaran Bali. We are pleased to hear that you had a wonderful holiday enjoying the service and facilities at the resort. We are humbled to learn that our kids play area and breakfast menu selections become the highlight of your stay. We are glad you enjoyed your stay and our resort overall and we look forward to welcoming you back soon. Sincerely, Rudi Antoso General Manager in Mission

10/10 Excellent

Majed, Saudi Arabia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a very unique experience staying in this hotel
Stayed 11 nights in Nov 2019
Response from Rudi Antoso on 18 Dec 2019
Dear Majed, There is nothing more satisfying us than to know you loved our lifestyle property and had a great stay at Mövenpick Resort & Spa Jimbaran Bali. Thank you for sharing your review with us and we are looking forward to welcoming you again very soon. Sincerely, Rudi Antoso General Manager in Mission

8/10 Good

Verified traveller

Liked: Cleanliness
I booked a twin and was upgraded to the next category but in a king. This was not practical for our family. The pool tiles looked very dirty
Stayed 4 nights in Nov 2019
Response from Rudi Antoso on 16 Dec 2019
Dear Valued Guest, Thank you for your review regarding your recent stay at Mövenpick Resort & Spa Jimbaran Bali. It is most unfortunate to hear that your time with us was less than satisfactory. We regret that this temporary solution was not to your liking. We also apologize that the upgraded room you were allocated did not meet your expectations. By providing you with a complimentary upgrade to a higher room category, our intent was to enhance your quality of stay rather than create an unpleasant experience. We have shared your points of dissatisfaction to the respective department heads for immediate review and improvement. Please accept my sincere apologies for any inconvenience caused. While we realize that we did not satisfy all of your needs this time around, we do hope that you will consider staying at our lifestyle resort again in the future, so we can prove that we are capable of being a much better host. Sincerely, Rudi Antoso General Manager in Mission

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Staff & service, property conditions & facilities
Movenpick Resort Jimbaran Bali is perfectly located away from the hustle and bustle of Kuta; its very close to the beach where all the seafood restaurants come alive at night. It is also attached to its own little shopping and restaurant precinct where you can dine very cheaply. Kuta and Nusa Dua is just a short taxi drive away if you wish to do some real shopping.
Stayed 10 nights in Nov 2019
Response from Horst Walther-Jones on 5 Dec 2019
Dear Valued Guest, We are thrilled to hear that you had a wonderful stay with us and that you found our property and its location to your liking. Thank you for choosing to stay with us and on behalf of our entire team, we are looking forward to your return to Mövenpick Resort & Spa Jimbaran for another memorable and relaxing holiday in the island of Bali. Sincerely, Horst Walther-Jones General Manager

10/10 Excellent

Verified traveller

Stayed 6 nights in Nov 2019
Response from Horst Walther-Jones on 3 Dec 2019
Dear Valued Guest, There is nothing more satisfying than to know you loved our lifestyle property and had a great stay at Mövenpick Resort & Spa Jimbaran Bali. Thank you for sharing your review with us and we are looking forward to welcoming you again very soon. Sincerely, Horst Walther-Jones General Manager

8/10 Good

KK

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the most is the swimming pool all surrounded by tree you can have a place to hide even the sunlight is hot, Lobby design can also give you a holiday feel without stress. Room space is enough for most of the guest ! Especially the front desk is so helpful, Ms Mila looking forward to see you again!
Stayed 3 nights in Nov 2019
Response from Horst Walther-Jones on 3 Dec 2019
Dear KK, We greatly appreciate your time and pleased to hear of your overall positive feedback and experience on your recent stay at our resort. I am humbled to learn that our facilities, surroundings, room and resort design as well as the service provided by our team especially Mila became the highlights of your stay. Again, thanks for choosing to stay with us and on behalf of our entire team, we greatly look forward to your return to Mövenpick Resort & Spa Jimbaran for another memorable and relaxing holiday in the island of Bali Sincerely, Horst Walther-Jones General Manager