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"Absolutely shocking. Arrived at 7.20pm. Check in was between 5-8pm. No sign of anyone. Phoned both phone numbers and messaged via hotel.com - no answer from property. Waited there for an hour. We were extremely tired after leaving the UK at 7am!!! Had to find another hotel at ann extra cost. Eventually arrived around 9pm. Hotel owner phoned me at 10.38pm, waking us up, to ask where we were and apologise! What a joke. A formal complaint has been made to hotel.con who were extremely helpful...

"Perfect"

"Martine was very welcoming and we had a lovely overnight stay at her B&B which had everything we needed. Mons itself had plenty to offer and I’m sure is beautiful most of the time unfortunately they were doing some serious maintenance while we were there and there was lots of the roads dug up. "

"Great hotel - food excellent "

"Très bien sauf douche très petite"

"good rooms , friendly staff and airport shuttle"

" bon accueil à la réception, présence d un bar et un babyfoot avec un coin détente prés de la cheminée. chambre propre et spacieuse avec écran plat et literie correcte. salle de bain commode avec baignoire. endroit calme. parking."

"Worst management for the hotel . My brother lost his wallet and I was trying to help him out to get a hotel room , until we can figure out how to get him home . Hotel management refused to check him and made him stay in the cold weather in his rental car.. what kind of human being are they !!! Us her in US we never do something like that .. even though I called the hotel directly and explained the problem with them and they still refused. "

"Superbe accueil, au calme, qualité du repas"

"great quiet place"

"Wonderfully quaint B&B in and old mill. Our room was right up in the roof space. Might not be suitabe for some as the stairs are very steep and windy, and our room had two low beams at face height, but it certainly had character and charm."

"The room was VERY clean and comfortable. The staff was incredibly friendly and helpful for any request or question I had."

"Wonderful stay in the centre of Soignies Excellent welcome by staff"

"Notre séjour a été fantastique auprès du propiétaire, il était juste supe gentil et adorable nous le remercions encore infiniment pour sa générosité ! Endroit super agréable et familiale"

"It was perfect for our needs"

"Good food, including breakfast Great parking with charging"

"Beautiful property which was restful and appreciated after many days of travel. Amazing breakfast. "

"Séjour d une nuit, vraiment très bien, On vous accueille comme si vous étiez de la famille. Personne agréable, qui prend du temps pour vous."

"Spacious room with kitchen facility, staff is friendly and location is town centre."

"Located just steps away from the Grand Place, this hotel is charming, clean, comfortable and the staff are wonderfully kind and helpful. The bed has been so comfortable and I have been able to enjoy a plethora of events just steps away. Highly recommend! "