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Lobby
Balcony
Terrace/patio
View from Room
46-inch flat-screen TV with premium TV channels, DVD player

4.6/5 Wonderful

Guests rated this property 4.8/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Breakfast included
  • Air conditioning
  • Restaurant
  • Gym
  • Business Services

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided

Explore the area

    Popular LocationBen Yehuda Street8 min walk
    Popular LocationJaffa Gate8 min walk
    Popular LocationTower of David Museum of the History of Jerusalem10 min walk
    AirportTel Aviv (TLV-Ben Gurion)60 min drive

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  • King Deluxe Room

    4.8/5 guest room rating

    Room amenities

    • 40 sq m
    • Sleeps 3
    More detailsKing Deluxe Room
  • King Grand Deluxe Room

    5/5 guest room rating

    Room amenities

    • 42 sq m
    • Sleeps 3
    More detailsKing Grand Deluxe Room
  • King Superior Room with Balcony

    4.8/5 guest room rating

    Room amenities

    • 38 sq m
    • Sleeps 2
    More detailsKing Superior Room with Balcony
  • Twin Deluxe Room

    4.7/5 guest room rating

    Room amenities

    • 40 sq m
    • Sleeps 3
    More detailsTwin Deluxe Room
  • Twin Grand Deluxe Room

    5/5 guest room rating

    Room amenities

    • 42 sq m
    • Sleeps 3
    More detailsTwin Grand Deluxe Room
  • King Terrace Room

    5/5 guest room rating

    Room amenities

    • 40 sq m
    • Sleeps 3
    More detailsKing Terrace Room
  • King Junior Suite

    5/5 guest room rating

    Room amenities

    • 50 sq m
    • Sleeps 3
    More detailsKing Junior Suite
  • One Bedroom Suite

    Room amenities

    • 63 sq m
    • Sleeps 3
    More detailsOne Bedroom Suite
  • David Tower Suite

    Room amenities

    • 70 sq m
    • Sleeps 3
    More detailsDavid Tower Suite
  • King Accessible Superior Room

    4.4/5 guest room rating

    Room amenities

    • 42 sq m
    • Sleeps 2
    More detailsKing Accessible Superior Room
  • King Deluxe Room with Balcony

    4.5/5 guest room rating

    Room amenities

    • 40 sq m
    • Sleeps 3
    More detailsKing Deluxe Room with Balcony
  • Twin Deluxe Room with Balcony

    5/5 guest room rating

    Room amenities

    • 40 sq m
    • Sleeps 3
    More detailsTwin Deluxe Room with Balcony
  • Twin Superior Room

    Room amenities

    • 38 sq m
    • Sleeps 2
    More detailsTwin Superior Room
  • Ambassador Suite

    Room amenities

    • 75 sq m
    • Sleeps 2
    More detailsAmbassador Suite
  • Noble Suite

    Room amenities

    • 150 sq m
    • Sleeps 2
    More detailsNoble Suite
  • Palace Suite

    Room amenities

    • 190 sq m
    • Sleeps 2
    More detailsPalace Suite
  • Family Studio, 1 King Bed

    Room amenities

    • Sleeps 4
    More detailsFamily Studio, 1 King Bed
  • Family Room, 3 Single Beds

    Room amenities

    • Sleeps 4
    More detailsFamily Room, 3 Single Beds

About this area

Jerusalem

Located in Jerusalem, Waldorf Astoria Jerusalem is in the city centre and near a train station. Jaffa Gate and Church of the Holy Sepulchre are notable landmarks, and travellers looking to shop may want to visit Mamilla Mall and Machane Yehuda Market. Jerusalem Botanical Gardens and Bloomfield Science Museum are also worth visiting.
View map
Popular Location

What's nearby

  • Ben Yehuda Street - 8 min walk
  • Jaffa Gate - 8 min walk
  • Tower of David Museum of the History of Jerusalem - 10 min walk
  • Church of St. Mark - 11 min walk
  • Church of the Holy Sepulchre - 11 min walk

Getting around

  • Yekuti'el Adam Station - 6 min drive
  • Jerusalem Malha Station - 7 min drive
  • AirportTel Aviv (TLV-Ben Gurion) - 60 min drive

Restaurants

  • The Palace — 1 min walk
  • The Kings Court — 1 min walk

About this property

Waldorf Astoria Jerusalem

Luxury Jerusalem hotel in Jerusalem City Centre, walk to Mamilla Mall
Along with 3 restaurants, this smoke-free hotel has a fitness centre and a bar/lounge. Free cooked-to-order breakfast and free WiFi in public areas are also provided. Additionally, a coffee shop/café, a rooftop terrace and a conference centre are on-site. All 226 rooms boast deep soaking bathtubs, and offer free WiFi and 24-hour room service. For a bit of entertainment, flat-screen TVs come with DVD players, and guests will also find free wired Internet and free newspapers.
Waldorf Astoria Jerusalem offers 226 forms of accommodation with DVD players and minibars. Flat-screen televisions are featured in guestrooms. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, designer toiletries and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and laptop-compatible safes. Additionally, rooms include a safe and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

Recreational amenities at the hotel include a fitness centre.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows standard sanitisation guidelines of CleanStay (Hilton)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking: ILS 60 per day
  • Valet parking: ILS 20 per day
  • Return airport shuttle (surcharge)
  • Limo/town car service

Food and drink

  • Free cooked-to-order breakfast available 6:30 AM–10:30 AM on weekdays and 7:00 AM–11 AM on weekends
  • 3 restaurants and 1 coffee shop/cafe
  • 1 bar
  • Free daily reception
  • 24-hour room service

Things to do

  • Fitness centre

Family friendly

  • Dry-cleaning service
  • DVD player
  • Free cots/infant beds
  • In-room childcare (surcharge)
  • Laundry facilities
  • Fridge
  • Rollaway/extra beds (surcharge)

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • Arabic
  • English
  • French
  • Hebrew
  • Russian

Business services

  • Business centre
  • Computer station
  • Meeting rooms
  • Conference centre (14747 square feet of space)

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Climate control (air conditioning)
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Linens
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Deep-soaking bathtub
  • Designer toiletries
  • Hairdryer
  • Rainfall showerhead
  • Separate bathtub and shower

Entertainment

  • 46-inch flat-screen TV
  • DVD player
  • Premium channels

Food and drink

  • Minibar
  • Fridge

More

  • Desk
  • Free newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Turndown service

Policies

Check-in

Check-in between 3:00 PM and anytime
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

This property is closed from 18 September 2020 to 10 October 2020 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for ILS 500.0 per day.
Free cots (infant beds)

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • All citizens of Israel may be charged the national value added tax.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Self-parking fee: ILS 60 per day (in/out privileges)
  • Valet parking fee: ILS 20 per day
  • Rollaway bed fee: ILS 500.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit

Property is also known as

Waldorf Astoria Jerusalem Hotel
Waldorf Astoria Jerusalem
Waldorf Astoria Jerusalem Hotel
Waldorf Astoria Jerusalem Jerusalem
Waldorf Astoria Jerusalem Hotel Jerusalem

Frequently asked questions

Can I cancel my reservation for free at Waldorf Astoria Jerusalem and receive a full refund?
Yes, Waldorf Astoria Jerusalem offers free cancellation on select room rates, because flexibility matters! Please refer to Waldorf Astoria Jerusalem cancellation policy on our site for more details about any exclusions or requirements.
Is Waldorf Astoria Jerusalem pet-friendly?
No, only service animals are welcome at the property.
How much is parking at Waldorf Astoria Jerusalem?
Self-parking is available for ILS 60 per day. Valet parking is available for ILS 20 per day.
What time is check-in at Waldorf Astoria Jerusalem?
Check-in is from 3:00 PM to anytime.
What time is check-out at Waldorf Astoria Jerusalem?
Checkout is at noon.
Does Waldorf Astoria Jerusalem provide a shuttle to the airport?
Yes, there's an airport shuttle.
Where is Waldorf Astoria Jerusalem located?
Located in Jerusalem City Centre, this luxury hotel is within a 10-minute walk of Mamilla Mall, Jaffa Gate and Tower of David Museum of the History of Jerusalem. Church of the Holy Sepulchre and Dormition Abbey are also within 15 minutes.
4.6
Wonderful
310 reviews
5 - Excellent
248
4 - Good
33
3 - Okay
13
2 - Poor
8
1 - Terrible
8

4.8/5

Cleanliness

4.6/5

Staff & service

4.3/5

Amenities

4.8/5

Property conditions & facilities

2/5 Poor

Travelled with family
Happy face iconLiked: Property conditions & facilities
Sad face IconDisliked: Staff & service, amenities
The cleaning staff on my floor did not wear masks on two separate days, even though I informed the hotel reception. Trays and extra beds were left in the hallway for almost a whole day. When checking in, I was not informed that two of the restaurants were closed and that I had to park my own car. Furthermore, the afternoon tea was cancelled. I understand that COVID has caused some things to be changed or cancelled, but I should be informed and the room rates should reflect the lack of amenities available.
Stayed 2 nights in Aug 2020

3/5 Okay

Happy face iconLiked: Cleanliness, staff & service
Stayed 1 night in Jul 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2020

5/5 Excellent

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020

4/5 Good

Happy face iconLiked: Cleanliness, amenities, property conditions & facilities
Sad face IconDisliked: Staff & service
beautiful hotel but staff not very pleasant. At check in not at all nice in any way.
Stayed 1 night in Feb 2020