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Reviews of New Metropole Hotel

New Metropole Hotel
8, Salah Ed-Din St., Jerusalem

Reviews

7.6

Good

Rating 10 - Excellent. 6 out of 21 reviews" "
Rating 8 - Good. 8 out of 21 reviews" "
Rating 6 - Okay. 4 out of 21 reviews" "
Rating 4 - Poor. 2 out of 21 reviews" "
Rating 2 - Terrible. 1 out of 21 reviews" "

7.6/10

Cleanliness

9.0/10

Staff & service

7.0/10

Property conditions & facilities

Reviews

10/10 Excellent

shelenaz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Very welcoming and hospitable. Catered for our needs especially as I had very little children.
Stayed 4 nights in Feb 2018

10/10 Excellent

Leisure Tourist, Florida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel near old city
Stayed for about two weeks. Immediately outside of old city. Friendly and helpful staff. Good clean place to stay.
Stayed 11 nights in Jun 2017

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Too noisy, duty.
Very BAD experience this hotel is duty. The bathroom was yellow in the bottom of the shower.
Stayed 6 nights in Jun 2017

8/10 Good

Verified traveller

Liked: Staff & service
Disliked: Cleanliness
The hotel staff were friendly, very helpful, and always available. The location was excellent. We could see the old town from our room, and we were a few doors down from the police station. The breakfast was decent. The only complaint is that the wifi was weak and unreliable, and the shower was extremely moldy.

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
Motel close to sites
The hotel room is pretty basic, but the staff is very friendly. The location is convenient to the old city but is very much East Jerusalem.

10/10 Excellent

Kathleen D, New York

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very quiet hotel and near the Holy Land
my experience at this hotel was very pleasant and employees are very nice.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Sigitas, Lithuania

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Low price, same comfort.
Great location, a few hundred meters from the old town. Budget price, which means you can't expect a five star room. This is what I found uncomfortable: - Cold water flow was extremely weak, hence only hot water in the tap. - TV has about 40 channels, ALL of them in Arabic. Hence, the hotel is only suitable for either Arabic speakers or TV enemies. - No chairs in the room. So you put your laptop on the table, switch it on, and operate it while standing by the table. Or you put everything on the bed. - Windows and doors are not sound proof. The window of my room looked into the street, and all the noise from the busy street came through. As well as through the door from the hotel's corridor.

8/10 Good

Hasina , uk essex.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel because near to the old town .
I have just got back staying in this hotel for 8 nights. The location was great , easy to walk to the old city. Plenty of shops around. Our room on the 5th floor was nice with a balcony . Staff were great and breakfast was good.we would go again.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best staff!
Comfortable rooms a few steps from Herod's gate. Great breakfast and coffee machine. Staff went out of their way to accommodate us. Stay here for sure!

6/10 Okay

JP, North Carolina USA

Liked: Cleanliness, staff & service
It did the trick to visit Jerusalem
The location of the hotel is excellent, it's pretty much in front of Herod'gate and about 5 minutes from Damascus gate. You can start the Via Dolorosa from both gates. The staff has excellent customer service specially Kifah which went above and beyond all the time! The location is safe, there is a police station on the corner. I will definitely recommend this hotel if you are on a tight budget but yet you want a clean place to stay with great breakfast.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
New metropole, Good location
Good location for food places. Clean hotel. Freindly and helpful staff.
Response from SHEREEN on 9 Jan 2016
ALL THE BEST THANKS:)

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Good Value
Nice spacious rooms, bathroom very small, reasonable variety for breakfast, very helpful and freindly staff. Good location with food places around.
Response from SHEREEN on 9 Jan 2016
All the best thank you :)

10/10 Excellent

John, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent choice near the Damascus Gate
Lovely place with good size rooms with fridge, kettle and good WiFi. Very friendly and helpful staff. You walk to the Old City and they are lots good restaurants cafes and book shops nearby.
Response from shereen on 6 Nov 2015
All the best thank you :)

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
East Jerusalem, near Herod Gate
This is a small hotel in East Jerusalem, not to be confused with the similarly named Metropole Hotel, which is only a few doors away. I was a little apprehensive when I booked it, even though I had gotten an excellent Expedia "Unreal Deal" rate. However, it served me just fine for my time in Jerusalem. Nothing fancy, but more than reasonably functional. The location is in a shopping district near the Old City, quite safe because there is a police station virtually next door. There are several small hotels in the area, lots of shopping. There were a few nearby restaurants, most of which had local styles of food. It's on a one-way street, and taxis had a habit of stopping at the other end of the one-way portion, which meant a short walk rather than being delivered at the door. Because this hotel is in a mainly Palestinian area, most of the signs in the area are in Arabic and English, rather than Hebrew. TV appeared to be a Saudi cable or satellite feed, but there were three stations that broadcast in English, including CNN. Breakfast was decent. They told me that it was from 7 to 9, although one morning I had to be up before 6 and it was already there and waiting.
Response from shereen on 6 Nov 2015
All the best thank you :)

10/10 Excellent

Rosa, Lausanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel très accueillant par son personnel.
Très belle expérience dans ce hôtel se trouvant à un pas de la vieille ville, ce qui est très pratique. Excellent rapport qualité prix. Hôtel renouvelé, chambre moderne très propre. Petit déjeuner varié. Personnel particulièrement accueillant. A l'hôtel vous pouvez organiser un tour et la navette pour aller à l'aéroport.

4/10 Poor

Tina

Disliked: Cleanliness, property conditions & facilities, room comfort
Für eine Nacht machbar. Mitarbeiter waren sehr freundlich.

10/10 Excellent

Aymane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bon hôtel
Chambres correctes, proximité des lieux touristiques, personnel très sympathique et disponible, bon petit déjeuner.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities

8/10 Good

Shiesjaa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to the old city and bus station
very kind staf, helpfull with providing information and tips.

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Hotel ist in die Jahre gekommen, Dusche defekt, wurde repariert, Badezimmer verströmte üblen Geruch,Zimmer war feucht, Frühstück war akzeptabel, Hotel liegt im arabischen Teil Jerusalems, trotzdem wenig Lärm, ich würde es nicht wieder buchen