Holiday Homes in Jefferson

"Yes"

"The staff was wonderful. The hotel was beautiful and clean. We went for Mothers Day and ate at the Italian Restaurant and it was really good. The only complaint I had was that they charged us $45 for a half bottle of wine. when I looked up the wine it was only $15.95 for a whole bottle! make it make sense please! Otherwise the hotel and restaurant were perfect!"

"My bathroom inside my room was absolutely unacceptable upon arrival. There was fecal matter and urine all over the toilet, which made the space unsanitary and uncomfortable. I immediately contacted the front desk to report the issue, but I was told no one could clean the bathroom until the next morning. No alternative room, upgrade, compensation, or refund was offered. The lack of cleanliness and customer service made this an extremely disappointing experience."

"Excelente lugar. Muy limpio y el personal súper amable. Hablaban español también. En la mañana ofrecen un desayuno y tú puedes comer lo que desees. Fue muy bueno y nos sentimos cómodos."

"It was great"

"The breakfast was great I had bacon, eggs, potatoes and peppers, with a biscuit. You get 2 free vouchers which was great because we only stayed one night."

"Had a great solo night at Chateau Elam - the pool was open and breakfast the next morning was great!"

"While we received clean towels everyday, I don't think our room was vacuumed during our 4 day stay, and with a somewhat shaggy carpet....need I say more. Jeannette at the front desk was very helpful and cheerful. Nikki, while helpful, rarely smiled. I suggested she should smile more and received a strained fake smile. Parking was great, right outside our room, and breakfast was quite good. They could improve on the coffee as it was very weak."

"Great location. Spacious clean room. Decent breakfast"