Jardim Neptunia Hotels, Bertioga

"Excelente"

"Tudo muito bom. Limpeza. Cordialidade. Localização. "

"Hotel é simplesmente perfeito, atendimento, piscina, localização um lugar incrível pra descansar."

"Overall was a nice stay. A lot of stuff for kids to do, beach and pool was nice and the food / service was fantastic . The rooms were a bit dated and the air conditioning was just okay. I would go back though ! "

"Perfect. 2 min walk to the beach. Lots of restaurants around, super clean and nice hotel, cute, simple and comfortable. Definitely will be coming back"

"Hotel Canto do Atlântico is listed as a three-star hotel; however, it does not meet even the minimum standards of hospitality. In its current condition, it should not be operating, as it resembles an abandoned property. Misleading information on Orbitz: Swimming pool: The pool is abandoned, with dark green water and a strong unpleasant odor. Therefore, there is effectively no usable pool. Food & Beverage: There is no bar, beach bar, lounge bar, or restaurant operating at the hotel. Transport/Shuttle: No shuttle service is provided to the airport or to the beach. Outdoors: The hotel does not have direct beach access; it is located approximately five blocks from the beach. There is no picnic area or terrace. There is no banquet hall. There is no direct beach access. Serious problems observed at the hotel: Water quality: The water from both the tap and the shower is yellow and smells like rust. It is not suitable for bathing or brushing teeth. Swimming pool: The water is dark green and foul-smelling, making it unsafe for use. All bed linens, sheets, towels, and curtains are stained and torn. Electrical outlets are loose and coming out of the wall. The hotel sign is falling apart. Light switches, door handles, walls, and common areas are extremely dirty. Breakfast: Cockroaches were found on the plates and on the floor. Conclusion: I do NOT recommend this hotel. I would rate it zero stars if possible. This property should not be open to the public. "

"It had everything to be great, but I was put in a room with moldy curtains that only a few days later I realized it made me and my husband sick which is really bad, specially because I'm pregnant. And the phone in the room didn't work, so I asked to be fixed and it never got fixed. Also on my last night when I was moved to another room because of the moldy curtains, I tried watching Netflix and the internet in the room wasn't working. These are my only complains for the place. Breakfast and location were really good."

"Great staff, good pool. Didnt love the parking across the street and the room was decent"

"Comfortable stay, very close to the beach. Quiet and calm"