Jardim Excelsior Hotels, Cabo Frio

"Nice view"

"Really good hotel by the beach. Staff was friendly and helpful, and a decent few facilities including sauna. Breakfast selection was great too though would run out of certain items if you didn’t get there early enough. Could also do with some less sugary options such a regular yogurt. Rooms were nice though lacked storage space for a stay of more than a day or two. It would also help if they have contacts of more than one tour operator. The one suggested wasn’t very responsive or well priced. "

"Estuvimos tres días en julio. Todo estuvo perfecto, el servicio, la habitación bien amplia, la piscina, el desayuno. Nada que corregir."

"Exceptional property! Everything from the hotel staff to the food and the hospitality was outstanding! The heated pool was much appreciated and the gym was beautiful! Will definitely be returning! "

"I arrived a day early due to my own mixup with travel dates from the UK. Staff at reception were super friendly and helpful the hotel was full I’m not sure how but they managed to accommodate me after a few internal conversations. All the staff were so helpful as my Portuguese is minimal. Europe should take a lesson off crayon customer service "

"Hotel esta abandonado, cama desconfortavel, ar condicionado nao funciona, roupa de cama tinha marcas de maquiagem, tive que ir no shopping comprar fronha de travesseiro e toalhas, chuveiro ruim, cafe da manha e pessimo pior que ja vi, de pao dormido, frutas passadas, com suco de pozinho (nao e natural) e nao tinha agua nem suco um dia... Duas coisas boas eh a localizacao pe na areia e o bar da piscina(que estava bem suja)!!!"