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"Clean and comfortable for a short stay"

"The carpet in the hallways were disgusting, stained and smelled like moth balls. It is a pet friendly hotel but the area for the dogs was a small piece of grass bordering the parking lot. There was garbage, the waste can was completely overflowing with poop bags on the ground. The receptionist had to sit in a broken chair where her chin barely cleared the desk, upon arrival, this should have been an indication of the neglect."

"Will not use again hotels.com has poor customer service"

"Hotel amenities were very nice and a great location. The room was clean and cozy. I had no concerns about safety. Janet was very kind and attentive. The pool looked clean and inviting; however, TN is too cold for this FL gal. Thank you for the hospitality!! "

"Staff was super friendly"

"The property was a bit ran down. Our room was leaning toward not so clean. There was a cup under the bathroom sink full with dirty looking water, catching a leak under it. The bathroom walls had stains, a lot near the light switch which was gross. They just need to find a better clesner."

"I really enjoyed my visit here. It was very quiet, clean and the view from the lodge was so lovely! The food at the lodge was good and reasonably priced. There were several good hikes that were accessible from the lodge. "

"The whole experience was delightful! Highly recommended this hotel. The best in Crossville by far !"

"Great spot to stay! Cute, clean rooms with a nice bathtub. Horses are welcome here! "