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"Hotel is very nice, children and pet friendly. The staff is fantastic, the rooms are clean only when you come for dinner later than 7:30 pm there is not so much to choose from. The hotel is connected to the Aqua Center. "

"Loved everything about this hotel except shower head is hand held. Highly recommend. Staff was amazing "

"Nice hotel with great wellness area, exclusive suite was spacious room. Unfortunatelly the meals provided are below average and its taste varies hugely from day to day. In our case 2 out of 5 days the food was good, the other 3 days was merely edible. Also, the service in the restaurant is nothing but chaos, where everyone is doing everything. There is total lack of experience (e.g. Question: What white wine you have? Answer: Dry.) Drinks have to be ordered separatelly, not even water is...

"Great restaurant, wellness and hotel. "

"Clean room and spacious, the staff were polite and helpful when needed. "

"I booked an apartment at a 4-star hotel on Hotels.com. When we arrived at the location, surprise, the hotel only had 2 stars and the room we were offered was a standard room and by no means the apartment we paid for. The staff was very rude. It was a big spike."

"A great stay. Very comfy bed, spacious room, great breakfast and the food in the restaurant was excellent."

"The hotel was lovely, clean, comfortable rooms and a really welcoming atmosphere. The staff were always friendly and ready to assist. Its location was perfect for exploring Poprad and accessing the High Tatras. Breakfast was great, and I especially appreciated the sausages. Highly recommend this place for anyone visiting Poprad!"

"Nice location but no air conditioning."

"It took entirely too long to check in. Clerk insisted on my passport even though I provided my residency card. Hall carpets need cleaning and it is too muggy in hallways, need better ventilation. Dinner and breakfast were great and wait staff was fantastic. We put out notice for breakfast room service at 20:30 but it was still hanging on door in morning. Don't offer this service if you aren't going to follow your own rules. Air conditioning was turned off and there was no ventilation in room....

"Very nice hotel"

"I stayed 3 nights in Family Apartments in Mountain hotel Kukucka. Apartment was nice with modern furniture, very clean with cool bathtub, there is balcony and equipped kitchen. We also tried breakfast in hotel Kukucka, which was nice. I would definitely come back! :) Enjoy your stay"

"Great location with perfect breakfast however our floors were sticky and this place has no elevator so we had to carry our luggage to third floor. Also we had noisy neighbors in the room above till 11:30 PM. "