Independent in Jacksonville

"We have stayed here several times in the past and had never had to pay for parking. This was not made clear in the reservation we made with you. The hotel has been refurbished and the rooms are large. We would have liked to have an easy chair to sit in. "

"Yes"

"Bad customer service "

"The rooms were disgusting and old and ran down. There’s no fridge in the room. There was literally paint on the carpet old fingernail in the corner. The tub look like it had rust in lime all in the shower."

"Nice hotel"

"Nice hotel "

"Appreciated the airport shuttle was available at 4:30am"

"Great overall. "

"Always a great stay! Clean rooms, great views and the restaurant is great!"